Fixings Warehouse Reviews 

786
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I can't recommend Fixings Warehouse in Charing highly enough. Every visit has been a great experience. The staff are incredibly friendly, knowledgeable and always happy to help, whether you're aft... See more

Rated 5 out of 5 stars

I visited Maidstone branch in Aylesford and was served by Tom. Not only did he give me excellent directions on how to find the branch at the telephone he was able to source just the part I needed to r... See more

Company replied

Rated 5 out of 5 stars

I was trying to find a particular electrical screw and had driven to practically every DIY store in Kent with no luck. I was then told to try Fixings Warehouse in Ashford. They did not sell exactly w... See more

Company replied

Rated 5 out of 5 stars

Unbelievably good value. This was a firm I had never heard of. The cost of deck tape was so much cheaper than anywhere else I thought that despite good reviews it might be a scam. I needn't have worr... See more

Company replied

Company details

  1. Tool shop
  2. Hardware Shop
  3. Interior designer
  4. Safety and work wear

Written by the company

Fixings Warehouse was founded in 1992, and in 2017 we celebrated 25 years in business. Trading from a small industrial estate in rural Pluckley just outside Ashford in Kent, the business grew steadily until 2000 when it simply outgrew its premises and a second unit was opened in Ashford. A new flagship store at the top of nearby Charing Hill was opened in 2002 and was followed by a branch in Maidstone in 2005 which has now moved to larger premises in Aylesford. Servicing both trade and retail customers, Fixings Warehouse staff have full training and in-depth product knowledge. You can browse the products before you buy, as stock is not hidden behind a trade counter. However if you are outside of our catchment area we are very happy to take either website or telephone orders which if placed before 2pm will be despatched the same day.


Contact info

4.9

Excellent

TrustScore 5 out of 5

786 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(786)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

No complaints except that the delivery…

No complaints except that the delivery driver was sent to my home address instead of my work address, so had to do a detour ! !

4 October 2022
Fixings Warehouse logo

Reply from Fixings Warehouse

thank you for your feedback apologies for the mix up with the post code

Rated 5 out of 5 stars

Great item next day delivery

Great item next day delivery were to big but quick refund 5 stars from me massive thank you to Robin for sorting cheers

26 August 2022
Fixings Warehouse logo

Reply from Fixings Warehouse

Thank you for your comments we always love to hear back from our customers

Rated 5 out of 5 stars

Very helpful

Very helpful, went out off there way to deliver to Northern Ireland.
Will be using this company again.
5 stars

11 August 2022
Fixings Warehouse logo

Reply from Fixings Warehouse

Thank you for your feedback it is most welcome

Rated 5 out of 5 stars

Puma safety footwear

Ordered my item on the Friday,turned up on Tuesday, free delivery and also left a note for delivery driver instructing him where to leave the package as nobody in. All done and dusted. Perfect. Very happy indeed. Will use again,definitely

31 July 2022
Fixings Warehouse logo

Reply from Fixings Warehouse

Thank you for your comments they were very kind

Rated 5 out of 5 stars

Right products

Right products, easy to select with guides on Web pages.
Prompt delivery

21 July 2022
Fixings Warehouse logo

Reply from Fixings Warehouse

Thank you for your feedback it is most welcome

Rated 2 out of 5 stars

disorganised

Received the link to this, package hasn't arrived and no confirmation email for order.
Not very organised

5 June 2022
Fixings Warehouse logo

Reply from Fixings Warehouse

We apologise for this, sadly Fedex let us down on this order

Rated 5 out of 5 stars

Purchased two wood augers

Purchased two wood augers, very prompt despatch and good quality tools.

26 May 2022
Fixings Warehouse logo

Reply from Fixings Warehouse

Thank you for your review it is greatly appreciated

Rated 5 out of 5 stars

Ordered two 5 litre tins of Gardenia…

Ordered two 5 litre tins of Gardenia Bedec elastomeric paint to finish my house. Paint arrived very quickly and very well packaged in custom cardboard protectors and boxed. Price was very competitive at £44 per tin and free postage. All in all very impressed with the Fixings Warehouse and have no hesitation in highly recommending them ⭐️⭐️⭐️⭐️⭐️

24 May 2022
Fixings Warehouse logo

Reply from Fixings Warehouse

Thank you for your kind review it is much appreciated

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look