I can't recommend Fixings Warehouse in Charing highly enough. Every visit has been a great experience. The staff are incredibly friendly, knowledgeable and always happy to help, whether you're aft... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I visited Maidstone branch in Aylesford and was served by Tom. Not only did he give me excellent directions on how to find the branch at the telephone he was able to source just the part I needed to r... See more
Company replied
I was trying to find a particular electrical screw and had driven to practically every DIY store in Kent with no luck. I was then told to try Fixings Warehouse in Ashford. They did not sell exactly w... See more
Company replied
Unbelievably good value. This was a firm I had never heard of. The cost of deck tape was so much cheaper than anywhere else I thought that despite good reviews it might be a scam. I needn't have worr... See more
Company replied
Company details
Written by the company
Fixings Warehouse was founded in 1992, and in 2017 we celebrated 25 years in business. Trading from a small industrial estate in rural Pluckley just outside Ashford in Kent, the business grew steadily until 2000 when it simply outgrew its premises and a second unit was opened in Ashford. A new flagship store at the top of nearby Charing Hill was opened in 2002 and was followed by a branch in Maidstone in 2005 which has now moved to larger premises in Aylesford. Servicing both trade and retail customers, Fixings Warehouse staff have full training and in-depth product knowledge. You can browse the products before you buy, as stock is not hidden behind a trade counter. However if you are outside of our catchment area we are very happy to take either website or telephone orders which if placed before 2pm will be despatched the same day.
Contact info
Selecta House, Charing Hill, TN27 0NL, Charing, United Kingdom
- 0333 404 7777
- online@fixingswarehouse.co.uk
- fixingswarehouse.co.uk
4.9
Excellent
786 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great service
12 October 2021
good service first class
6 October 2021
Very prompt delivery
Very prompt delivery. Very pleased with the quality. Would definitely buy from this company again.
4 October 2021
Good service
Very Good service.. More comprehensive instructions would have been helpful
1 October 2021
Great service
Great service, good price and very quick delivery - highly recommended !
28 September 2021
Reply from Fixings Warehouse
Thank you for your review it is always great to hear from our customers.
Reply from Fixings Warehouse
Thank you for your kind words they are always appreciated
Great looking post box and perfect colour
Whilst looking for this item a few weeks ago I decided to wait a while until my new door was actually here. When looking again the price has shot up, so must be a popular colour. However I found it on this Web site cheaper than anywhere else. Perfect colour and looks great.
26 September 2021
Reply from Fixings Warehouse
Thank you for your review we are always try to do our best for our customers.
Great service
Great products, good prices, super quick delivery (though the packing used looked a bit like it had come out of a wastebasket...)
25 September 2021
Reply from Fixings Warehouse
Hi thank you for your review. With regard to packaging we always try and recycle what ever we can for packaging as at the moment cardboard etc is not easy to come by
Good service but let down by delivery…
Good service but let down by delivery costing too much, yes I live in the north of Scotland but I’m NOT on an island and am NOT remote from large towns. There are other couriers which DO NOT charge a premium based on postcodes.
25 September 2021
Reply from Fixings Warehouse
Thank you for comments, we are sorry that there was a delivery issue here
but we are bound by the terms and conditions of our courier who do have a surcharge for certain
areas of the UK. We do explain this fully in our terms and conditions, these should be fully consider
before ordering.
Item as described and a good price in…
Item as described and a good price in comparison to other online retailers. Next working day delivery scheduled but arrived 2 working days but assume this was courier issue
25 September 2021
Reply from Fixings Warehouse
Hi thank you for your review. Everything we send out is on a next day service but in the current climate this is not always 100% achievable.
Very fast and efficient
Very fast and efficient, product well packaged. Will use again most definitely.
23 September 2021
Reply from Fixings Warehouse
Thank you for your review, we are always grateful for customer feedback
GOOD STORE TO FIND.
NEVER USED THIS STORE BEFORE BUT WILL DEFINATELY USE AGAIN. THE SERVICE IS GREAT & THE PRICES SEEM VERY GOOD. ALWAYS NEEDING SOMETHING IN THE DECORATING TRADE SO FIXINGS WAREHOUSE IS A GOOD FIND.
22 September 2021
Reply from Fixings Warehouse
Welcome to Fixings Warehouse its great to get new and returning customer reviews.
Barn paint
Hi, I have ordered a few times from fixings warehouse. Good price and very quick delivery as in I ordered one day and got the item next day. Thank you
22 September 2021
Reply from Fixings Warehouse
Thank you for your kind words hope to see you ordering again soon.
Good price and delivered pn time
19 September 2021
Reply from Fixings Warehouse
Thank you for your review it is most welcome
Great item delivery very quick nice…
Great item delivery very quick nice price would recommend
18 September 2021
Reply from Fixings Warehouse
Thank you for your review, please do recommend us to every one
Ordered 5ltr tin of paint
Ordered 5ltr tin of paint. Arrived next day, well packaged & in good condition. Competitive price too, so will not hesitate to make further purchases as required.
16 September 2021
Unprompted review
Reply from Fixings Warehouse
HI thank you for your kind words we love hearing from our customers.
5l tin of paint
5l tin of paint, great price and delivery time, tin was slightly damaged (well packaged around the sides but no padding top and bottom, base of tin rather dented) - but no leakage so it was acceptable to me.
14 September 2021
Reply from Fixings Warehouse
Hi, thank you for your review we are glad the paint reached you in one piece the couriers are not always as gentle as we would hope.
Reply from Fixings Warehouse
Hi glad we could help, nothing worse than being in the s##t
Fast service very pleased
4 September 2021
Reply from Fixings Warehouse
Thank you for your kind review it is most welcome
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.