Fixmysite.com Reviews 211

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This is the second time we have used Fixmysite.com to repair our site. In this case the site had suffered an aggressive virus attack and was completely disabled. These guys are amazing, communication... See more

Company replied

Rated 5 out of 5 stars

Fixmysite gave me good advice in dealing with an old WordPress site with multiple problems. Their persistence saw it through to an affordable and effective conclusion. They are always polite and exp... See more

Company replied

Rated 5 out of 5 stars

FixMySite keeps the Lobby School able to serve its customers by maintaining its WordPress website. And when new problems at times arise they quickly and effectively solve them. Greatly appreciated and... See more

Company replied

Rated 5 out of 5 stars

Literal super heroes! Halloween was scary in deed!! My hosting company did not know what was wrong with my site, then they went radio silence. They did scans on malware, and phishing...but it was... See more

Company details

  1. Website designer
  2. IT support and services

Written by the company

We fix WordPress issues right away. On-demand website support for quick fixes, small changes, migrations, speed optimization, malware removal, and redesigns. Fixed or 100% money-back guarantee!


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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Rated 5 out of 5 stars

Lifesaver!!

My site had been locked for a couple of months and I could not get in at all to examine or fix the problem. Salam Z from fixmysite.com was great. He was able to restore my site in just a couple of hours! Thank YOU so much for this!

8 May 2021
Unprompted review
Rated 5 out of 5 stars

Professional, quick, and friendly service

I contacted them because the content of my website wasn't displaying correctly, and they managed to fix everything in less than 48 hours, and for a very reasonable price! They are responsive and very friendly. I would recommend them, and will definitely contact them again if I have problems with my site in the future.

5 May 2021
Unprompted review
Rated 5 out of 5 stars

I was stuck

I was stuck, spent 4 hours on the phone to support, tried every which way to fix but I couldn't. $50 and a few hours later and these guys fixed it. I won't be spending hours stressing over things I can't fix now. They're really good.

30 April 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful and went the extra mile to help me out.

I reached out to the support techs at fixmysite.com to fix an error that had caused me to lose access to my Wordpress admin site. They continued to work with me even though at one point, they actually refunded my money saying that they were unable to fix it. However, after a support tech on my hosting site was able to help me gain access to the info fixmysite needed, they resurrected the ticket and kept working with me until it was resolved and access to my Wordpress site was regained. I'm so grateful for the tech that continued to work past their normal working hours just to get the help.

30 April 2021
Unprompted review
Rated 4 out of 5 stars

Happy with the cost and result

Happy with the cost and result. We migrated our site to a new hosting company to ensure up to date php and had 2 issues which they were able to fix. Took quite a bit longer than the 24 hours but we had not been able to fix the problems at all.

28 April 2021
Unprompted review
Rated 5 out of 5 stars

Five stars for Fixmysite

Five stars for Fixmysite! They were fast, efficient, and the price was absolutely fair. They responded quickly to all my emails, were clear about how the problem with my site would be dealt with, and got my site back up and running in record time. I would absolutely recommend them, and would not hesitate to use them again in the future.

14 April 2021
Unprompted review
Rated 5 out of 5 stars

Quick and efficient service

They repaired my site within 24 hours, and also explained what the problem was, so I should be able to fix it myself if it happens again. Really good service!

12 April 2021
Unprompted review
Rated 5 out of 5 stars

Professional, fast and efficient fix!

My website was infected with malware and I had contemplated attempting to fix it myself. For the fee that Fix My Site charges, it was simply not worth the headache of trying to do it myself (and potentially making the problem worse). My site was fixed far faster than I had anticipated, and they even installed a new security plugin and offered advice as to how to avoid the infection happening again. Many thanks!

9 April 2021
Unprompted review
Rated 5 out of 5 stars

A special THANKS

A special THANKS to William Hagerty, Marjan Taskov and all the folks at FIX My SITE! Thank you for your dedication to service my request. Thank you for having my back, and the care, time, and integrity on which you operate!
Rev Douglas Simon Sweet

3 April 2021
Unprompted review
Rated 5 out of 5 stars

Vinícius Fixed my Site at FixMySite

One day last year, I discovered my posts no longer had a place to put the TITLE. I tried changing themes. That did not work. I found where it may be due to an update in my WordPress site. Too long a period of time had ensued to be able to restore my site back to the previous update. I tried adding a plug-in for custom fields, but it did not work for my theme. I wasted much time not knowing where to turn, I finally found this fix-it site from my host: Siteground.
Within the three-day option I chose, Vinicius had my site fixed! I'm glad I know where to turn now...

25 March 2021
Unprompted review
Rated 1 out of 5 stars

Not happy wasted my time on the website…

Not happy wasted my time on the website they won't come back to you after you make the payment.
It took 35 emails sent back forth to find what has happened.

25 March 2021
Unprompted review
Fixmysite.com logo

Reply from Fixmysite.com

Hi Ghulam,

Our sincerest apologies for the bad experience you had with us. I trust you received our full refund in a timely manner :)

We strive to send our replies within 24 hours and we are currently doing our best to improve our workflow.

We hope that you give us another try in the very near future!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and excellent work! my website rocket the speed I'm super happy with the result, I will back when I need some fix on my website.
Recommend it!

24 March 2021
Unprompted review

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