I was able to find the part I needed (a PCB) which fixed my fridge freezer. Unfortunately it took DPD a week to deliver it, their tracking couldn't find the number and message to fixpart only yielded... See more
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Review summary
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Ordered a second shelf for my new…
Ordered a second shelf for my new cooker which only came with one. FIxpart sent it so quickly it was here before I expected it, it fits perfectly very pleased, would recommend them and use them again.
Easy to order ,part arrived very quickly
Easy to order ,part arrived very quickly
SCAM COMPANY
SCAM COMPANY! AVOID
This Company never sent me the oven door I purchased and continue to not send my money back!
I can only imagine that the two people that message, Hend and Thomas are AI as they contineu to ask the same questions?!
Please avoid this company as it is a total SCAM and they will take your money!
Exelent service quick delivery
Do not buy from this company
I ordered a fridge freezer part and checked on the FixPart website that the part was compatible with my fridge freezer. They sent a part that wasn’t compatible. It has taken weeks to get a refund and they haven’t refunded me for the delivery postage charges £6.95 even though I have emailed them. The customer service is very poor and the way the company behaves is shockingly bad and they are not complying with consumer law. This is the first such experience I have had for over 15 years. I thought this behaviour and working practice was a thing of the past. Every company should ensure they comply with consumer law and treat customers fairly and with respect.
Found what I needed using model number
Found what I needed using model number. Thanks
Easy to find part and order
Easy to find part and order. Quick delivery and correct spare when arrived.
Good seller,genuine service parts,fast…
Good seller,genuine service parts,fast shipped,well packed...i'd recommend.🙌🏻
Item was correct and fast delivery.
Part arrived very quickly and fitted…
Part arrived very quickly and fitted perfectly.No problems whatsoever during the whole transaction.Price was reasonable for a genuine Bosh part .John Lawrence Suffolk.
Faulty washing machine door…
Part arrived quickly and able to fix the problem myself in minutes and once fitted the problem is sorted
I ordered a shelf for a fridge in…
I ordered a shelf for a fridge in January. Still waiting for it to arrive, not sure what has caused the delay as customer service responses seem automated and take 1 week to arrive.
Heard from them today, and have been informed i can recieve the part if I pay for shipping again as they say courier has returned to sender. Seems like a scam.
I would not advise to use this company.
Very straight forward and easy system…
Very straight forward and easy system to use
Parts arrived quickly
Website was easy to navigate and select…
Website was easy to navigate and select the part I required.
Delivery was track to allow you monitor.
Part was fit and worked straight away no issues just great service.
Definitely recommend.
A good product
The product I wanted to purchase was available at a good price and was delivered quickly. No issues with the item purchased which woprks perfectly.
Absolutely shocking service
Absolutely shocking service. I ordered a part on the basis of delivery in 3-5 days. This was on 12th February and I am still waiting for it. Expected delivery is Mid March. When I asked how they are going to compensate me for the inconvenience, they ignore me. Based on this experience I would avoid this company as they over promise.
Reliable Service
Able to order the right part, despatched quickly and good tracking. Got exactly what was needed in good time.
Quick and part exactly as described
Quick and part exactly as described
Dishonest and untrustworthy company
Dishonest and untrustworthy company. Never received item from DPD, Fixpart said I gave them the wrong address which I did not... I had no response from their customer service after I sent all evidence so they conveniently can keep the money. Avoid this company at all costs!
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