I have been with Flag Insurance for last 11 years and have always received great service. Unfortunately, now I have to move to another insurer due to a lower price. As I now only work 6–8 days a month... See more
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I Have Spoken to Sharon from the customer’s service department this morning. She was very patient, kind and very pleasant during my conversation with her. She answered all my queries very politely & p... See more
Amazing service and very reasonable price .Actually I was with different company and my friend recommended to me flag insurance.So I called them And staff was jasmina and she was lovely lady speak... See more
Company replied
Had to call Flag to verbally sort insurance as I did things online, spoke to Claire today and OMG what a fantastic help. She sorted all things out for me that I had no clue what to do. Fantastic help... See more
Company details
Written by the company
Flag Insurance (Brokers) Limited is an experienced insurance broker specialising in insuring individual taxi drivers and their vehicles. We have been arranging commercial insurance policies for the taxi trade for many years. Our clients come to us for our expertise and competitive premiums. We will arrange insurance protection for you and your vehicle based on knowledge of your trade and the risks you face each day. You will always receive a prompt and attentive service with a competitive premium. By specialising in these motor insurance risks we have access to range of additional covers and add-on policies and are able to deliver swift, robust and reliable insurance protection to you. We are proud of the fact that much of our business comes to Flag Insurance (Brokers) Limited, through personal recommendation and previous custom.
Contact info
98 Liverpool Road, L37 6BS, Formby, Liverpool, United Kingdom
- 01344 452233
- flaginsurance.co.uk
4.8
Excellent
739 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Taxi insurance
I have been with flag for many years and they have always been polite and professional whenever I have contacted them
Thanks Team
18 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
The customer service was great
The customer service was great, Shiraz was respectful.
18 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Very helpful
Very helpful. I had a conversation with the guy and it was very successful, very happy about the communication
16 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Always great been using for a few years.
Yasmina, was fantastic. Very professional, explained everything in a calm manner and made it a smooth experience. She's definitely an asset to your team. Also, I'd like to Say the same about Lewis, who did a great job too, with the initial quote. We have been using Flag for a few years and they've always had the best prices and the best customer service.
16 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Great service
Great service, Staff amazing answering all questions until was satisfied and would recommend to all.
12 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Best best and best ever
Best best and best ever. Thanks for your excellent support.
4 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Good communication,good price.
Good communication,good price.
DIANA AGENT BEST ONE
13 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Nick was quite helpful and…
Nick was quite helpful and professional.
Thanks
12 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Excellent quick and polite conversation…
Excellent quick and polite conversation THANKS
11 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Melody is a star 👍
Melody is a star 👍
Very helpful and professional with a pleasant voice. Went above and beyond, very grateful.
9 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Lovely insurance company great to deal…
Lovely insurance company great to deal with very nice and polite. Just need to change the music on the waiting call 😁
10 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
BRILLIANT KEEP THE GOOD WORK UP…
FANTASTIC there was a clerical error which was sorted by the MANAGER who i can’t thank enough saving me £300 in the process and honouring as a goodwill gesture which these days is hard to come by the staff were brilliant also there prices for TAXI insurance is very competitive and cheap highly recommend try these guys if you got a renewal coming as they are very good thanks guys see you next year for my renewal 👍
9 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Lewis was an amazing helper !!
Lewis was an amazing helper !!
Thank you for all the support
10 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Sharon was really helping me.Great…
Sharon was really helping me.Great experience.
Thanks
10 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Reply from Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Very Good
I speak to Melody, she is very nice girl, speak clear and helped me a lot.
6 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Reply from Flag Insurance (Brokers) Limited
Good afternoon,
Thank-you for the lovely comments regarding the service received - I wonder if you have selected the 1 star rating in error?
Kind regards,
Tom
Office Manager,
Very experienced and helpful service…
Very experienced and helpful service agent. Thanks.
5 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Great communication, very good prices
Great communication, even better prices than I was quoted before from other insurance company. I am indeed a happy customer by choosing them as my Insurance. The seller lady, Diana, she went back and beyond giving me the best price. More than happy with the customer service and the whole plan I've been offered.
5 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Customer Service done right
Customer Service done right.
Received a Quote from Sales Agent Shiraz who gave me a great Quote. Made changes to my Policy with Customer Service Agent Melody who is a very sweet girl. Both were professional, polite and helpful and an asset to the company. Melody especially was very kind and went above and beyond for me. Thank you Shiraz and Melody.
5 September 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
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