Flanner Reviews 

14
•
TrustScore 2 out of 5

2.1

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Company details

  1. Travel agent
  2. also in
  3. Cultural tours provider
  4. Sightseeing Tour Agency
  5. Tour Agent
  6. Travel deals

Written by the company

Flanner is a modern travel planning service that makes personalized travel plans as well as providing 24/7 concierge services to Athens, Santorini and Mykonos, Greece. Start by telling us about your upcoming trip — destination, budget (excluding flights), and travel style and your trip designer will custom-build your dream trip based on your tastes. Save yourself hours of travel research and leave it to us, so you do not miss out on the best restaurants, sights, shops, activities, hidden gems, and more. Recommendations come from our global network of hotel owners, restaurant owners, sommeliers, and local experts.


Contact info

2.1

Poor

TrustScore 2 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

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2.1

All reviews

(14)

1 review in the last 12 months

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Rated 1 out of 5 stars

Flanner was a waste of money

Excited about visiting Santorini for first time. Had a tour guide booked but he cancelled due to an injury so turned to Flanner who advertised information on hidden gems and personalized intensity recommendations. Information received from them was limited to a choice of two bookings (winery or boating). As I was getting over a sickness neither appealed to me so requested alternate things to do and see. Flanner never responded. They had their money and they ghosted me. My husband followed up requesting a refund but they ignored him too, by not responding.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Trip from Athens to Mykonos

I flew into Greece from Dubai and Panos helped me organize a trip from Athens to Mykonos. The service was great! Extremely helpful and highly recommended

6 July 2022
Unprompted review
Flanner logo

Reply from Flanner

Dear Sara,

Thank you for taking the time to share your experience of your trip from Athens to Mykonos. We're delighted to hear that our service met your expectations and that we were able to assist you in organizing your trip. We greatly appreciate your kind words and recommendation.

If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to make your travel experiences as seamless and enjoyable as possible.

Thank you once again for choosing our services and for your valuable feedback.

Best regards,

Flanner

Rated 5 out of 5 stars

We had a very nice time in santorini!

We had a very nice time in santorini!! We loved the city of Oia an all the recommendations the hotel crew gave us!! Very nice place, perfect view and extraordinary service!!!
Thanks!!

19 June 2022
Flanner logo

Reply from Flanner

Dear Paul,

Thank you for sharing your wonderful experience of your time in Santorini! We're thrilled to hear that you had a very nice time and enjoyed the city of Oia. It's fantastic to know that our hotel crew's recommendations added to your overall enjoyment of the trip.

We take pride in providing extraordinary service and ensuring our guests have a perfect view of this beautiful destination. Your kind words mean a lot to us, and we appreciate you taking the time to share your feedback.

If there's anything else we can assist you with or if you plan to visit Santorini again in the future, please feel free to reach out. We would be more than happy to welcome you back and make your next stay even more memorable.

Thank you once again for choosing our hotel and for your lovely review!

Best regards,

Flanner

Rated 5 out of 5 stars

Amazing experience

Amazing experience, my vacation was exactly how I imagined it with the help of Flanner, everyday off from work was well spent and totally worth it. Strongly recommend this service!

8 June 2022
Flanner logo

Reply from Flanner

Dear Evangelos,

Thank you for taking the time to share your feedback about your amazing experience with Flanner! We're delighted to hear that your vacation turned out exactly as you had imagined with our assistance.

We strive to ensure that every day of your time off from work is well spent and worth it. It's rewarding to know that we were able to meet your expectations and provide a service that strongly resonated with you.

Your recommendation means a lot to us, and we sincerely appreciate your kind words. If you have any future travel plans or if there's anything else we can assist you with, please don't hesitate to reach out. We'll be more than happy to help create more unforgettable experiences for you.

Thank you once again for choosing Flanner, and we hope to have the opportunity to serve you again in the future.

Best regards,

Flanner

Rated 5 out of 5 stars

Amazing trip, stress-free! Would do it again :)

Flanner took out any challenges we would have had to face when booking this trip. Because of Flanner we got to do everything we wanted to and thoroughly enjoyed our trip knowing everything was taken care of + a responsive team to support us if any questions came up! Grateful to have stumbled upon them :)

Panos was great! He answered all our questions, worked with our wants/budget, our adjustments, and really found great accommodations and activities for us. We really appreciate how he built out our itinerary - there was time for us to do activities, explore, relax, and just enjoy Greece. He did a spectacular job topping each destination - we were always wowed.

6 June 2022
Unprompted review
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Reply from Flanner

Dear Stacy,

Thank you for your amazing review! We're thrilled to hear that your trip with Flanner was stress-free and exceeded your expectations. Our team is dedicated to providing exceptional service and ensuring that everything is taken care of for you.

Panos did a fantastic job crafting an itinerary that allowed you to explore, relax, and enjoy Greece to the fullest. We're delighted that each destination wowed you and that you had a memorable experience.

We appreciate your kind words and recommendation. If you ever plan to visit again or need any assistance in the future, please reach out. We would be thrilled to help create another unforgettable trip for you.

Best regards,

Flanner

Rated 5 out of 5 stars

Highly Recommend

Highly Recommend
I reached out to Flanner to put together a trip to Greece. Their team swiftly took care of everything, from transportation to and from the airport, lodging accommodations, and most importantly and helpful, fun activities to do while in Athens. Their team were always very prompt in replying to communication. Most importantly, the trip went very well and I didn't have to worry about anything. I would absolutely use Flanner again to book another vacation

2 June 2022
Flanner logo

Reply from Flanner

Dear Ioannis,

Thank you for your wonderful review! We're thrilled to hear that your trip to Greece with Flanner was a great success and that we could provide you with a seamless and worry-free experience.

Our team takes pride in taking care of every detail, from transportation to accommodation, and ensuring that you have an enjoyable time in Athens. We're delighted that the activities we arranged for you were helpful and fun, and that our prompt communication added to the overall satisfaction of your trip.

We appreciate your recommendation and would be delighted to assist you with your future travel plans. When you're ready for another vacation, please don't hesitate to reach out. We'll be more than happy to create another memorable experience for you.

Best regards,

Flanner

Rated 5 out of 5 stars

I found the service and response of…

I found the service and response of flanner to be excellent. Easily 5-stars everything was perfect thank you !!!

2 June 2022
Flanner logo

Reply from Flanner

Dear Tania,

Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with Flanner and that our service and response met your expectations.

Providing a perfect experience for our clients is always our top priority, and we're glad that we could deliver that for you. Your satisfaction is truly rewarding for us.

We appreciate your kind words and the 5-star rating. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure your next travel experience is just as amazing.

Thank you once again for choosing Flanner!

Best regards,

Flanner

Rated 5 out of 5 stars

Amazing experience & great service

I had an amazing experience with Flanner on my trip to Athens. The Agent was very polite and well organized that made communication very easy. I highly recommend their Service and will use them again in the future.

2 June 2022
Flanner logo

Reply from Flanner

Thank you, Alexis, for your amazing feedback! We're thrilled to hear that you had an excellent experience with Flanner during your trip to Athens. Our team takes pride in being polite, well-organized, and providing seamless communication. We appreciate your recommendation and look forward to serving you again in the future. If you have any further inquiries, feel free to reach out to us. Safe travels!

Rated 5 out of 5 stars

What an amazing experience

What an amazing experience! Being able to have a custom plan for the day that included food, culture, activities, and exclusive experiences was wonderful! But most of all, filling out the questionnaire was so quick and easy as a result, we saved a lot of time, and we found a bunch of hidden gems we might not have found otherwise. We absolutely love this service!

31 May 2022
Flanner logo

Reply from Flanner

Dear Elena, thank you for sharing your wonderful experience with Flanner! We're delighted to know that you had an amazing time and enjoyed our custom planning services, which included food, culture, activities, and exclusive experiences. We're glad that our questionnaire streamlined the process and helped you discover hidden gems. Your satisfaction means the world to us, and we're grateful for your love and support for our service. Should you need any assistance in the future, please don't hesitate to contact us. Have a fantastic day!

Rated 5 out of 5 stars

A must for locals too! Best money ever spent

Consider me a fan from now on! Here is the thing: I’m local, Greek, picky and hard to please. I visited Santorini once, years ago and I thought it was not worth it. This year I had to visit Santorini again for business, so I started looking up for places to stay on google… and while searching I found this gem! FLANNER! I cannot thank enough the team, and especially Panos, who took care of every request of mine and created a personalised plan that literally made me fall in love with santorini.

From now on I will be visiting santorini again and again.can you imagine?! And here is the thing, I even recommended flanner to some friends of mine and the were super pleased, and the team gave different plans to each of us according to our preferences. So every year, you can chose these people to be your trip advisors for the same place, and still cherish new opportunities and have new places to see and new food to taste! Can they be more amazing?

Please expand to more places around Greece or the world, we need people like you, with your aesthetics, consistency, and realizability. I asked actually, but for the time they specialize on Athens Santorini and Mykonos only!

being a fanatic traveler it would be a blast to have FLANNER by your side to design your vacation anywhere, and it would have saved me so much money from the wrong places!

Ahh! I cannot thank you enough guys. Even locals need Flanner in their vacation list.
It is a must. Trust me.

31 May 2022
Flanner logo

Reply from Flanner

Dear Iris Kalpouzou, we are truly honored by your kind words! It's fantastic to hear that we could make you fall in love with Santorini all over again. Panos and the team were thrilled to take care of your every request and create a personalized plan that exceeded your expectations. We greatly appreciate your recommendation to your friends and are thrilled that they were pleased with their experiences as well. Thank you for your suggestion to expand to more places, and while we currently specialize in Athens, Santorini, and Mykonos, we'll keep your feedback in mind for future growth. We're humbled by your support and can't wait to assist you with future trips. Warmest regards!

Rated 5 out of 5 stars

A friend recommended me Flanner and it was a success

A friend recommended me Flanner, which I never heard of before and I got surprised by how they managed everything. Very polite and super organized. When I travel with my family I want to do it trouble free and they just hit the nail in the head! We had all the activities and meals booked, no issues and the price was, in our opinion, well worth! My family and I were super happy with the trip and will definitely travel with them again!

30 May 2022
Unprompted review
Flanner logo

Reply from Flanner

Dear Fernando Pardo Vicente, thank you for choosing Flanner based on your friend's recommendation and for taking the time to share your experience. We're delighted to have managed everything for you and your family, ensuring a trouble-free vacation. It's wonderful to hear that all the activities and meals were booked without any issues, and we're thrilled that you found the price well worth it. Your satisfaction and happiness mean the world to us, and we can't wait to assist you with your future travel plans. If there's anything else we can do for you, please let us know. Safe travels!

Rated 5 out of 5 stars

Very helpfull!

30 May 2022
Flanner logo

Reply from Flanner

Dear Andreas Loubier, thank you for your kind words! We're glad to hear that we were helpful during your experience with Flanner. Your satisfaction is our priority, and we appreciate your recommendation. If there's anything else we can assist you with, please don't hesitate to reach out. Have a wonderful day!

Rated 5 out of 5 stars

Excellent service

Excellent service, can only highly recommend using the company for your next vacation.

30 May 2022
Flanner logo

Reply from Flanner

Dear Philipp S, thank you for your review! We're thrilled to hear that you had an excellent experience with Flanner and that you highly recommend our services for future vacations. Your satisfaction means the world to us, and we're grateful for your support. If there's anything else we can do for you, please feel free to reach out. Safe travels!

Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with Flanner . Their agent looked after me , his name was Panos . He was really helpful with suggestions about the boat trip organising and advising trips and places to visit, dinner at the best restaurant, any questions I had I would contact him on the business account, I even asked about the weather and he would answer really quickly. We had a good time on the trip through Flanner and it was the best experience. So I highly recommend Flanner and mostly Panos .

28 May 2022
Flanner logo

Reply from Flanner

Dear valued guest, thank you for sharing your positive experience with Flanner! We're thrilled to hear that Panos, our agent, provided you with excellent service and looked after your needs during your trip. It's wonderful to know that his helpful suggestions, assistance with organizing boat trips, and recommendations for places to visit and dine enhanced your experience. We're glad we could contribute to making your trip the best experience possible. Thank you for recommending Flanner, especially Panos, and we look forward to assisting you with future trips. If you have any further inquiries, please don't hesitate to reach out. Warmest regards!

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