While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A nice little gadget. Juggling cables and forgetting to charge controllers has more or less been solved

Rated 5 out of 5 stars

Item came in expected condition, no dents or damage to boxing. Delivery was a day late but that's honestly expected where I live, so no star reduction for that. Product itself works perfectly, so I'... See more

Rated 5 out of 5 stars

They are quick to give 💯 awesome customer service! I sent an email and within 24hr they had and took care of my request and sent me a response! Not too many companies care about anything other than m... See more

Rated 5 out of 5 stars

Months ago I accidently messed up my PS4 controller shell. Looked around for a bit and found Flashback limited. The shell came quickly and nicely packaged. I do think shipping was a bit expensive at... See more

Company details

  1. Computer & Accessories store
  2. Computer Accessories Shop

Information provided by various external sources

Retro video game cables, parts and adapters.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They lied about 2 day mail don't get it…

They lied about 2 day mail don't get it it'll take a week anyway

8 May 2021
Flashback Limited logo

Reply from Flashback Limited

Our website clearly states the shipping guidelines, including expectations for any shipping service being only an estimate. We can not guarantee delivery times, as the carriers will not provide a guarantee.

Rated 1 out of 5 stars

Dongle fit loosely in NES console

Dongle fit loosely in NES console. I emailed the company and after several emails back and forth they blamed it on my console. Not the case, my wired controllers work just fine. The dongle holes are a different size from factory. They did offer me a refund but I have to pay for the shipping back. REALLY? I’ll NEVER buy another product from Flashback.

8 March 2021
Rated 1 out of 5 stars

Why offer express shipping methods if…

Why offer express shipping methods if you can't keep those promises? I spent 10$ extra on shipping for 2-day delivery but it's been 3 and it's still not anywhere close to me. I ship things all the time and they get where they need to be. If that's a problem for your company don't ship USPS, use FedEx or UPS. I just bought the same thing on Amazon for the same price and shipping won't be a problem.

Just checked at it says it will arrive a week after ordering even though I chose 2 day priority.

4 March 2021
Unprompted review
Flashback Limited logo

Reply from Flashback Limited

Customer chose a shipping method with an estimated delivery windows of 2 business days. It was clearly displayed that it is only an estimate, and, that covid-19 is causing delays, so to take this into account when selecting a shipping method. We never made any guarantees of delivery timelines. We offer all shipping methods we have available, and customers can make this choice.

Rated 1 out of 5 stars

I spent $164.42 for one day shipment

I spent $164.42 for one day shipment. ( top priority) that is different than 2-3 business days. I am aware there is a pandemic going on which is why it would be understandable if I didnt pay for one day shipping. I paid for one day shipping for I can avoid getting my product later than expected. The one day shipping did not live up to expectations (guarantee one day shipping). It Is arriving later than expected. In that case it should follow under 2-3 days shipping instead of one. Once again, I paid $164.42 and it is not a fair act of service and didnt not live up to the date arrival. I was not given any updates, change of times, it said it would arrive on January 11, 2021, it is now January 12th therefore Marks as 2+ days shipping. As I am still tracking my order I am aware and disappointed that I continue to as of now see change of dates arrival. It is only fair I recieve a refund for the one business day. It is now on day 2. Thos is what i sent them they steal your money and lie. These people are scams.

12 January 2021
Unprompted review
Flashback Limited logo

Reply from Flashback Limited

Our checkout page clearly states that all delivery times are estimates only. Despite this, the customer is demanding a refund for a missed estimated delivery date. We can not be responsible for shipping charges when missing an ESTIMATED delivery timeline.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look