Three boxes from Chiang Mai to Samui arrived completely flattened, with damaged and missing expensive items. The requests Flash made for a mere refund are completely unreasonable (weight of the bo... See more
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Parcel from AliExpress, China was handled by FlashExpress Thailand. Company called me on May 17th, 2026 around 17.00 ring for 10 seconds. I did not answered the call. After contacting Costumer Se... See more
Delivery guy did not read the address and left my parcel at a hotel on the other side of the city. I complained the delivery was made to the wrong location but the delivery staff "complained" that I d... See more
Contacting Flash Express is hopeless as their contact phone number is only answered in Thai which I do not understand. Also their deliveries are often later than the scheduled date. They are a very... See more
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93 reviews
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Im waiting 2times for delivery never…
Im waiting 2times for delivery never comes so its a company never again dont take them. If i will write what i really think they block me so never again they just lying
9 December 2022
Unprompted review
Terrible service
Terrible service. They delay the delivery details then update the order online to say the customer changed it. Impossible to contact.
21 November 2022
Unprompted review
Lies & zero service
Drivers enter false data on the tracker and you cannot contact customer service via any method!
The driver said we did not speak during a phone call, that the driver did NOT make. Then the driver marked the package as refused by us BUT did not attempt the delivery.
None of the customer service numbers answer the call, the special 4 digit one, the overall landline number, two "Service Point Hotline" numbers and of course the driver's number all ring out.
Even the Live Chat waits until you are in the last 5 of the queue and cuts you off.
This company is obviously rotten by design, from top to bottom.
12 August 2022
Unprompted review
I am sorry to say but this service is crab
I am sorry to say, but this company really is the worst logistic company you can use. There is basically no existing customer service. If a phone number is advertised nobody will pick up, or an automated answer. Today I tried with the live chat.....2 hours in the waiting, and kicked out.....never again....cheap but very crab. There are other slightly more expensive but much more reliable and customer minded. Stay away from this company !
29 July 2021
Unprompted review
Extremely unreliable and poor service
This is an extremely unreliable company. Every time a shipment is shown as "arrived at hub", it says "delivery attempted" when no delivery was ever attempted.
For the 2nd time, a package was returned to the sender because no one even bothered to call let alone to deliver it.
Whatever you do, do not deal with this company.
30 June 2021
Unprompted review
Worst delivery serivce in Thailand (Hua Hin)
Delivered my package to two wrong people and couldnt find my address even though is send a perfect location. They would also call me several times and hang up for no reason. By far the most incompetent and low quality service of any delivery service I have tried in Thailand so far....
20 April 2021
Unprompted review
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