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Company details

  1. Vacation rental

Information provided by various external sources

Dear Reader, this is Massimo Marini, Flatinrome's founder and manager. My website was built originally in 2002 with only one flat. After a few months of activities I understood that doing my job with passion, the direct management of the apartments (all the properties are either belonging to me, rented for a long term or I have an exclusive management agreement) and a good service for a moderate price are the best way to make the difference in the wide range of holiday rental websites in Rome. I provide a full property management, and my cleaning and maintenance staff ensure that each property is well taken care of. So Flatinrome is not an agency (= no commissions !). My goal is my guest's satisfaction, and I do believe that this is possible only with direct contact guest-owner. I've also the firm belief that your referrals are the most powerful marketing tool and for the success of Flatinrome nothing is more precious than a satisfied guest. The results told me that I was right: I achived my target in terms of guest satisfaction (please check my apartments on Tripadvisor for further details). I'm adding more properties that give you a wider range of choices at affordable prices. I hope to see you in one of my apartments ! Sincerely, Massimo Marini


Contact info

2.7

Poor

TrustScore 2.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Lovely cozy flat

Lovely cozy flat. Within walking distance of all the main attractions of Rome. Clean and cute it was ideal for families. Staff was very helpful and professional for all our needs. Would highly recommend.

4 April 2019
Unprompted review
Flatinrome logo

Reply from Flatinrome

Hi! Thank you so much for your lovely review! I am glad you enjoyed the central location of the apartment. It has been a pleasure to assist you during your stay!
Hope you can visit us again soon! Take care!

Flatinrome Staff.

Rated 4 out of 5 stars

Family of 2 adults and 4 teenagers…

Family of 2 adults and 4 teenagers stayed in via della Luce, Trastevere B, with flatinrome.it this May half term. The location is superb. 7-8 mins from the river 10 mins from the restaurant and bar quarter of Trastevere. Very easy booking just 24hrs before with booking.com. Staff were friendly, helpful and very flexible, important given the short notice booking and delayed flight. We arrived gone midnight and Leonardo was on hand with no complaints and friendly guidance. The accommodation was ideal for a family our size and could easily accommodate 10 people with room to spare. This is largely due to the dorm style bedrooms for kids/teens. Ours didn't care about this at all. Some might not like this.

Price was very reasonable. So why not 5 stars? The only comment is that the accommodation is a bit basic in terms of style.

Peaceful, felt safe, perfect central location for eating out, spacious, clean, mod cons, easy to use, friendly, transparent costs, nothing too much trouble. Do note though it is basic.

1 June 2018
Unprompted review
Flatinrome logo

Reply from Flatinrome

Dear Guest, thank you very much for taking the time to share your experience following your recent stay at Flatinrome Trastevere Complex and thank you for the nice review! Just a couple of remarks:

1) the apartment is in the quiest part of the typical district of Trastevere, just across the street from the noisest part. On this side, are actually several restaurants (see "Osteria Luce", nice organic restaurant less than 50 metres away), bars and my favourite home made biscuit maker :-)

2) In this building are different options of accommodations: FLATINROME PENTHOUSE JACUZZI TRASTEVERE A (third floor) FLATINROME LUXURY APARTMENT WITH PRIVATE TERRACE TRASTEVERE C (first floor), APARTMENT WITH BALCONY TRASTEVERE G (across the street). Finally, I just started the activity for the LUXURY ROOMS FLATINROME TRASTEVERE at gound floor. You booked the apartment on the second floor named "FAMILY AND GROUP APARTMENT TRASTEVERE B ". In this complex my guest can easily find what they are looking for and of course rates are different. The reason why the price, as you said, is "very reasonable" is due to the fact that this apartment (as suggested by the name) is especially suitable for families and group, with low price and bunk beds. If you are coming again and you are looking for something different, just try the other apartments or rooms!

Looking forward to hosting you !

Massimo Marini (owner)

Rated 5 out of 5 stars

Great customer service

My parents stayed at Flatinrome last month for a wedding in Rome and they enjoyed very much.

7 November 2016
Unprompted review
Flatinrome logo

Reply from Flatinrome

Thank you ! Hope to host you you as well in the future!

Rated 5 out of 5 stars

Amazing

The best way to experience truly Rome and Trastevere

7 November 2016
Unprompted review
Flatinrome logo

Reply from Flatinrome

Thank you Lio ! I agree with you ! Trastevere is the real Rome !

Rated 5 out of 5 stars

Perfect stay!

I had a very pleasant stay in Flatinrome Trastevere 9. The apartment is perfectly located in the centre of Rome, everything is within walking distance and the staff is very polite and welcolming.
I would recommend it to everyone.

6 November 2016
Unprompted review
Flatinrome logo

Reply from Flatinrome

Thank you for staying in Trastevere 9 apartment! Hope you will try all the others :-)

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