Flatio.com Reviews 707

I am a host, and having contract and insurance is valuable.

Flatio offers a wide range of potential tenants looking forward for different contract durations and flat settings.
It has been a reliable payment experience and quite supportive in terms of paperwork and checklists.
Thank you!

I've used Flatio for a long time and found their website very easy to use, with a high success rate for bookings. Their support is excellent - whenever you need assistance, they’re there to help. I highly recommend Flatio for a stress-free experience and streamlined bookings.

I’ve been using this platform to rent out my apartment, and I couldn’t be happier with their service. They really stand out as a trustworthy option for homeowners. The margins they take are impressively low, which is a big plus for landlords.

One of the things I appreciate the most is how well they handle everything. They manage the entire process from contracts to coordinating with guests, so I never have to worry. They keep me updated every step of the way, from when the guests arrive to when they leave, and even put me in direct contact with them if needed, which makes everything smoother.

The guests they bring are always respectful and trustworthy, and I’ve had only great experiences. I’m really pleased with how well everything is managed, and I highly recommend this platform to any property owner looking for a hassle-free experience.

I am a host and I am with Flatio for several years already. I am very happy with their service. It is a good platform to get good tenants, it is easy to work with their extranet and the support is there for us and for our tenants, what is very important to me.

The Flatio app is a great app for managing and presenting my flat for potential tenants. I have only good things to say.

I like the fact that they requuired all the proper documentation in order to qualify for the booking. I felt that their payment process was secure.

Great accommodation options for any budget, size, and location preference. Much better option than Airbnb if you're staying at a location for more than a week.

First time using flatio and wasn't sure how apartment in Porto would really turn out or if flatio was to be trusted as you pay up front. Everything worked very smoothly from payment, contract signatures, apartment was exactly as described with well thought out furnishings and location and owner was wonderful.

Flatio working almost like AIRBNB but the customer service is excellent!!!

Flatio is a rental platform offering a reasonable service level at a reasonable price: only 9% fee. At this price, one should not expect on-site visits for tenants. But you get a very well-maintained website with good functionality, allowing me to present my apartment in its best light, good preformulated contracts, an insurance and the confidence of having a strong third-party securing the tenant-landlord relationship

I liked Flatio's customer service. They were extremely fast and helpful. I also liked that there are signed check in and out forms. This did make me feel more save.

Great experience using Flatio! I was nervous as always use Airbnb normally but this worked out perfectly and I will definitely use Flatio again!

Great platform to find affordable long term stay in Portugal. Hope they will make a broader coverage of central region and support all visa/mastercards.

I have been using Flatio for over a year to rent out my apartment. It works very well, customer service is there when needed, issues are adressed and client's voices are heard, therefore there continuous developments.

Very reliable platform with professional service. I rented a place for 2,5months in Porto and service is worth every penny. I felt very safe with payments, handling over appartment policies and communicating with the landlord.

The support reacts fast and solves the problems. The web pages /app/ keep improving.

Flatio taking a fee, but don’t take any serious responsibility about accommodation.
We can confidently say that this was the worst experience in our lives.
A little background. We paid 2,200 euros per month for an apartment of 90 square meters in Valencia, which we have booked for advance for 2 months. The price is high, but the area is also quite large. It turned out that the area was only 60 square meters, to which we were told that they had simply made a mistake. One and a half times? This is not a mistake, it is a lie. This point was extremely important for us, since we have two people working from home, and we needed this space.
Further. At the time of our stay in the apartment, the neighboring one was being renovated. Every day, even on weekends, there was noise from hammers and a drill. Sometimes at 7 am. Once, workers came to us and stayed with us for an hour, since they needed access to the premises from our apartment. Imagine, we could not go to the sea for an hour, because workers from another apartment were repairing something at our place. It is impossible to talk to them, they do not understand English, and we do not understand Spanish.
Maybe because of the renovation, or maybe not, but the apartment constantly stank of sewage.

Cockroaches!!! There are many of them in this apartment, a lot of them. Once we woke up with a cockroach sitting on our face!
Towards the end of our stay, the hot water was turned off, a little later the electricity. The last day of our stay was without water, without electricity and dozens of cockroaches.
After this, you forget that the apartment is disgusting anyway. There is no soundproofing (you can hear the neighbors snoring), although there are two bedrooms, one is in common access without walls. And the second one in the room without air conditioning and there is nothing to breathe there, upon arrival we were waiting for a mountain of dirty dishes (probably the previous tenants tried to escape from there as quickly as possible)
We asked for compensation of 300 euros per month (which is more than modest, since we were simultaneously renting another apartment for 400 euros cheaper and it was excellent), but they stopped talking to us.

Well, now, dear owners and flatio, expect a lawsuit. We have all the correspondence, as well as video evidence of the whole nightmare with which we had to live. We also filmed the perfect state of the apartment, in which we left everything and washed all the dishes without hot water and electricity.
I strongly recommend that potential clients of this “housing” change their minds. This is a scam and we are ready to provide evidence of these words…

If you will decide to book apartment with Flatio be ready that you will stay with problems in apartment 1:1. They will give you 25% discount for their service (75-80 Euro)