Absolute joke of a company, ...crap start to finish.advatises once 1st payment paid then item shall be posted 🤣 1week pass 2,3,6 🥱 joke so contacted them complained then item finally posted. It was... See more
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See what reviewers are saying
The company had exactly what I was looking for. The pictures of the items were very clear and the prices were also displayed clearly. If everything is delivered within a reasonable time then I will be... See more
Company replied
I always love ordering from this company and the delivery is not long. To pay weekly is fabulous and I appreciate it. I’m decorating my home and money is tight this month, I have teenagers and I have... See more
Company replied
Ordered 2 curries other day and wow was amazing great flavours good portions chipattis are masive. friendly staff came early aswell all in all heat experience thanks guys
Company replied
Company details
Written by the company
Absolutely No Credit Checks No Fees or extra Charges Simple Flexible Payments Huge Range of Grocery Products 0% APR
Contact info
United Kingdom
- 01909 499492
- customerservices@flava.co.uk
- flava.co.uk
4.2
Great
5k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was wary at first ( due to some lame…
I was wary at first ( due to some lame reviews etc.. ) but then placed my Very first order and after my first weekly payment, the food arrived two days later Expertly packed! And Nothing was out of date nor near sell by date either!! a BIG thank you Flava!!!
4 June 2024
Unprompted review
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
If could I wouldn’t of rated it at all…
If could I wouldn’t of rated it at all on first delivery bribed with ice creams before food came to leave a review and it wasn’t there yet first order okay second they tell u tht these are chicken pakoras and garlic mushrooms hillarious after weung told me the chef himself said they was rightshown picture and they claim there just chopped in there no hun the mushroom bajis disgrace of a company and the burger bun was swimming in grease have pictures of any one would like to see wht ur in for
25 May 2024
Unprompted review
Reply from Flava
Hi,
Thank you for letting us know about this. We set a high standard for ourselves, and we are so sorry to hear this was not met in your interaction with us.
Thanks,
Flava
I cancelled my subscription with them
I cancelled my subscription with them, they still took 29.99 out of my bank contacted them to let them know i had cancelled the following month they took 14.99 out, they have refused to refund my money impossible to talk to anyone there stay clear
18 March 2024
Unprompted review
Reply from Flava
Hi,
Thank you for letting us know about this. We set a high standard for ourselves, and we are so sorry to hear this was not met in your interaction with us.
Thanks,
Flava
Very easy and straight forward to…
Very easy and straight forward to order.
Item descriptions are easy to understand.
Great thank you.
20 May 2024
Unprompted review
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
Amazing that you can do this especially…
Amazing that you can do this especially if your short of money, life saver.
19 May 2024
Unprompted review
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
Very helpful
15 May 2024
Unprompted review
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
I enjoyed how the items were listed and…
I enjoyed how the items were listed and it was easy to follow. It was also a great relief to be able to spread the payments over 4 weeks. Thank you.
14 May 2024
Unprompted review
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
Brilliant app to use
I found this company very well stocked with products an it wax very easy to use great app
13 May 2024
Unprompted review
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
Brilliant I love flava
12 May 2024
Unprompted review
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
Good customer service throughout and…
Good customer service throughout and really good value for the money from the start.
9 May 2024
Unprompted review
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
Great value for money
9 May 2024
Unprompted review
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
It's great can get lots of shopping and…
It's great can get lots of shopping and don't have to pay all at once
7 May 2024
Unprompted review
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
BE CAREFUL
Please be careful as not had a shop as cancelled but they kept trying to take money out my bank, which was blocked, then after 9 tries in a few months they had the audacity to put my bank details in as a phone payment themselves to themselves that then went through. I had to contact my bank.
6 May 2024
Unprompted review
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
Handy, helpful, great service
Love how handy and cheap they are, once u have ordered and paid first payment the parcel gets sent out straight away, they pack it well, and the staff on the phones really help alot with any inquiries, thanks to the ppl of flava I have only had good experiences
3 May 2024
Unprompted review
Reply from Flava
Hi,
Thank you for your positive feedback! We are glad to have you as a customer and to see that you are enjoying our service.
It makes us extremely happy to see that customers are enjoying the service we offer. We will continue to work hard to provide you with the best possible experience. Any recommendation on how to improve our service will be highly appreciated.
If you ever need any help please don't hesitate to reach out. Our lines are open Mon-Fri 9am-5:00pm. You can reach us on 01909 499492 and live chat. We’re always here to help!
Thanks
Flava team
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