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fleeky.de Reviews 28

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TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

28 reviews

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Rated 5 out of 5 stars

I used browlift kit and lashlift

I used browlift kit and lashlift, the result is super.

14 February 2026
Unprompted review
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Reply from fleeky.de

Hi there 💖
Thank you so much for your lovely feedback! We're thrilled to hear that you used our brow lift kit and lash lift and that you're happy with the results ✨

If you ever have any questions, need tips for maintaining your look, or want to try more of our products, we’re always here for you. Enjoy your beautiful, lifted brows and lashes 💕

Warm regards,
Your fleeky team

Rated 1 out of 5 stars

Disappointing…

I’ve been using Fleeky for about two years now, but sadly I’ve watched the brand go downhill in almost every aspect.

My last order was especially disappointing: I paid nearly 10€ for shipping that was supposed to take up to 4 working days, but it ended up taking almost five times longer. When the package finally arrived, the box was about three times smaller than the one I had received just six months earlier — yet it cost the same. To make matters worse, the actual product content was noticeably reduced, feeling like half of what it used to be.

It’s frustrating to stay loyal to a brand only to see the quality, value, and service decline so much over time.

1 September 2025
Unprompted review
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Reply from fleeky.de

Hi dear Sofia,

we’re truly sorry to hear about your recent experience with Fleeky. We completely understand how frustrating it must feel when shipping, packaging, and product content don’t meet expectations — especially after being a loyal customer for so long.
Your feedback is very important to us, and we’d love the chance to look into this further. Could you please reach out to us with your order number at info@fleeky.de? That way we can review your case in detail and find the best solution for you.

Thank you for taking the time to share your honest feedback — it helps us improve. We’d love the opportunity to win back your trust.

Warm regards,

Rated 1 out of 5 stars

Avoid this company at all costs – worst experience ever

I ordered on 13 August. They happily took my money on 15 August but never delivered anything, not even a proper update. Their so-called “1–3 day delivery” is a complete lie. After chasing them, the excuse was that they were “waiting for missing parts.” Seriously? Why sell what you don’t even have?

Instead of professionalism, I got delays, silence, and zero respect for the customer. The company feels slimy, untrustworthy, and downright incompetent.

I cancelled and demanded a refund, but honestly, this entire experience shows how pathetic and unreliable they are. This is by far the worst online shop I’ve ever dealt with.

Do yourself a favor: spend your money anywhere else.

13 August 2025
Unprompted review
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Reply from fleeky.de

Hi dear Sebastian,

We’re truly sorry for the frustration and inconvenience caused. It’s unacceptable that your order was delayed without proper communication, and we completely understand your disappointment. The stock issue should have been made clear before you placed your order, and the lack of timely updates does not reflect the standard of service we aim to provide.

We’ve processed your cancellation and refund, and we’ll be reviewing our processes to ensure this doesn’t happen again. Your feedback is important, and we appreciate you bringing this to our attention.

If there’s anything further we can do to make this right, please reach out to us directly at info@fleeky.de

Rated 4 out of 5 stars

In the end they came through :)

I made a purchase by the end of november and the shipping company delivered It i dont know where. Fleeky and i where in contact during the whole process and till this day the shopping company still hasnt given us any news about my package. Some things are out of their hands. So after 2 Months they finally gave me a solution after asking multiple times for the refund policy which they never gave me. Nevertheless they were kind enough to even add a little gift for the inconvenience and i appreciate It so much. In the end they came through so just be a little patient. I just received their new re sended goodies and I’m excited to try the brow and lash kit!

5 February 2025
Unprompted review
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Reply from fleeky.de

Hi Elisa!

Thank you so much for your patience and understanding throughout this process. We’re truly sorry for the inconvenience caused by the shipping company, and we appreciate you sticking with us while we worked on a solution. Your satisfaction means the world to us, and we’re so happy to hear you finally received your goodies! 🎉 We hope you love the brow and lash kit—can’t wait to hear what you think! ✨💕

Warm reagards,
Your Fleeky team

Rated 5 out of 5 stars

beauty artist

As a beauty artist, I’ve worked with countless brow products, but Fleeky’s Brow Set has quickly become one of my go-to tools. The set is well thought out and reliable, delivering clean and natural results every time.

What stands out to me is the ease of use – the products glide on smoothly and allow for precise application, whether I’m creating a soft, natural brow or something more defined. It works well for different brow types, and I appreciate that the results are long-lasting without smudging, which is a huge plus for my clients.

I’ve been reaching for it regularly in my work because it’s dependable and versatile. It’s a great addition to any artist’s kit or for anyone looking to simplify their brow routine with solid, consistent results.

17 December 2024
Unprompted review
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Reply from fleeky.de

Thank you so much for your wonderful feedback dear Tatiana! We’re thrilled to hear that our Brow Set has earned a place in your professional kit. It means a lot to us that you find it reliable, versatile, and easy to use—especially as a beauty artist working with different brow types.

Long-lasting, smudge-free results are exactly what we aim for, so we’re happy to know it’s delivering for both you and your clients! We truly appreciate your support and look forward to being a staple in your beauty routine. 💖✨

Much love,
Your Fleeky Team 💕

Rated 5 out of 5 stars

Good experience

Good experience, first time bought on Douglas then on their website.
I was missing a part of my kit, client service was very sweet (thks Lena!)and reactive, responded in 1 day and was sent very fast.
Their lashlift kit is easy to use as a newbie and stay almost 6 weeks, do not hurt the lashes

8 November 2024
Unprompted review
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Reply from fleeky.de

Thank you so much for your kind words! 💖 We're happy to hear that you had a great experience with our customer service (Lena will love the shoutout! 😉) and that your missing part was quickly sorted out.

It's amazing to know that you’re loving our Lash Lift Kit and finding it easy to use—plus, 6 weeks of lifted lashes is exactly what we aim for! We appreciate your support and are always here if you need anything. ✨

Much love,
Your Fleeky Team

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