Flexi-Agent Reviews 304

Very efficient staff , made selling my house very smooth. Available when I needed them when buyer pulled out they quickly found me another buyer . Definitely recommend.

Worked for the Lettings team for a while now. All the team are really helpful.

We have used Flexi Agent in both the rental market and whilst searching for our new home. We have been impressed with the professional communication, helpful staff and the overall level of service we have received. Nothing has been too much trouble and we’ve been made to feel they are genuinely interested in helping us find our perfect home. Highly recommend.

An incredibly helpful team in both lettings and sales.

Amazing staff and really helpful.
Have already recommend to a family friend.

Great service for rental and sales very professional and would recommend and use again

I’m so pleased I found Flexi Agent. I had a few rental properties that were sold by them. I found them extremely professional every time. They always turned up on time. They arranged a lot of people to view my properties and thankfully they were all sold in quick time. I would highly recommend them.

Great communication & friendly service by all the team. Thorough knowledge in the market and seamless acquisitions. Wouldn’t use any other firm. Highly recommended.

Dealt with flexi-agent for numerous years,the staff and management go above and beyond in all aspects, great company to deal with,I would 100% recommend

Flexiagent handle all my sales and lettings and I could not be in any better hands. Sales achieved really quickly and properties let virtually instantaneously. The staff are so helpful, informative and extremely professional at all times.
Thank you Mariyah, Abi and the team and Jack for all your invaluable help ongoing😊
I wouldn’t go anywhere else.

Great friendly service highly recommend 👌

Have sold and purchased through Flexi Agent and have always found them professional and efficient. Loved that I could communicate with them outside office hours so didn't interfere with my job. They arranged viewing days which was much better than having people coming on different days as I couldn't keep missing work.

Just completed on a house, my contact at Flexiagent was Julie. Excellent service from her, good communications, professional and pro active to complete the sale.
The people who carry out the viewings are also friendly.

So we queried measurements that Flexi Agent had used on a house we were looking at as the measurements didn’t make sense when the house was meant to be bigger than our existing for seemed smaller. We had them checked and turns out Flexi Agent were wrong, this was challenged to which the response was “our Quantity Surveyor is an expert and knows what they are doing”, to which we responded saying it’s an error on the site then and we were still told it was right and we were wrong so we explained it’s fraud and miss-selling. Lo and behold the house dimensions were reduced later that day c.30m squared less than originally advertised. A month or so later and the house dimensions had increased again by 10m squared. We spoke to friends who have looked at Flexi Agent properties and used Flexi Agent themselves and they found this exact same experience. It seems Flexi Agent or someone working for them is falsely advertising larger floor space on the properties they are selling portraying better value for money. Please ensure you either have the floor measurements independently checked or check it yourself to avoid having a smaller house than advertised

Very happy with the service I got from FlexiAgent selling my Mum’s home. They were realistic, honest & helpful throughout the process, especially Jacquie who handled the progression of the sales process effectively & efficiently – nudging all parties along & keeping me well informed on progress & potential issues – as well as being extremely sensitive & supportive along the way. Many thanks Jacquie and the FlexiAgent Team!

Never rent flat of this Agent because they look after the property on 168 Rufford Road Southport and Sarah mella that owns community care deirct has flats under kc investments on 168 Rufford Road and she gave me Section 21 for no villd reason at all so don't rent off here though this Agent because she can gave you a Section 21 at anny time she feels like it because she is not a nice person I have done nothing wrong to up set here and I have got a disability and she doesn't care how vulnerable I am she has made me homeless some one with a disability how bad is that she doesn't care ho she upsets as long as she gets here own way with people she loves to upset people and the Section 21 is not valid because I have looked at it and it has been typed up by someone uesing a computer useing a word program and printed out

We have had an excellent experience selling through Flexi Agent - everything is done so quickly and you are always kept updated, we’ve had prompt feedback after every viewing, and when our initial sale fell through, the house was back on the market within an hour and 6 viewings booked in, which led to Julie negotiating a sale for us within 36 hours of it falling through. Would highly recommend.

I would like to thank Julie from Flexi Agents, she is very professional in her approach to selling your home. Very thorough & quick!! She just gets on with it. This is why flexi agents sell more than the rest put together 👏👏👏🙏

I contacted Flexi Agent around 10.30 am on Sunday the 04/02/24 to request a viewing for a property added to Rightmove on the 02/02/24. The agent I spoke to asked when I was free for a viewing, I was very excited about the property and keen to view asap & happy to see it on that day if the vendor was agreeable. I received a call back from the agent 10 minutes later & he explained that one of the vendors was working overseas, and was back in UK in a couple of weeks, so they could not arrange viewings until then. And it was likely to be an Open House viewing when they went ahead. He then took details from me and informed me that I would be contacted by Flexi Agent when a date for the viewings had been confirmed.
I noticed a day or so later that the property had been removed by the agent from Rightmove & came to the conclusion this was because they were unable to arrange any viewings at this time. However, after monitoring Rightmove daily and not seeing the property return to the site, I contacted Flexi Agent again early afternoon of the 17/02, gave details of the property & asked if it would be going back on the market. I was really disappointed to then be informed that Open House viewings for the property had taken place on that day and that & offers had been received and nothing further could be done. I explained I was extremely disappointed because of the assurance I was given regarding a viewing. When giving my details initially. At that time I explained I was in a good position to cash buy with the need for little or no mortgage, as I completed the sale of a property in December and was now staying with relatives after breaking my house chain and becoming chain free.
A very poor, disappointing service, thanks for nothing Flexi Agent!

Today, I contacted Flexi-agent to arrange a viewing of a property on Part Street. After providing my personal information, I was informed by the representative that I am not eligible to view the property because I am unable to proceed with the purchase. When I inquired about the reason for this, I was told that the property can only be viewed by individuals who can purchase it outright with cash, without requiring a mortgage. While I understand that the vendor has the right to select potential viewers, I am frustrated that this requirement was not clearly stated on the Rightmove listing. If the advertisement had explicitly mentioned "cash only" or "no mortgage," I would not have contacted Flexi-agent in the first place. Furthermore, I feel that it was unnecessary for them to collect my personal details prior to informing me of this restriction. This entire experience has been disappointing, and I kindly request that Flexi-agent remove my personal information from their system. I have no intention of engaging with this company in the future.