Flexicar Reviews 9

ABSOLUTELY AVOID: A Complete Failure of Service and Functionality (1/5 Stars)

If I could give zero stars, I would. This company is clearly not in the business of providing any actual service to its paying customers; they are simply in the business of collecting fees.
The entire experience is abysmal, starting with their dodgy and glitch-ridden mobile app. The UI glitches constantly, leading directly to frustrating user experiences and, worse, overcharging. When you inevitably try to resolve these issues, you will find that the company actively refuses to provide any refunds or credits.
The customer service team is, frankly, the worst I have ever encountered. They are incredibly rude, completely incompetent, and desperately require fundamental training in basic conflict resolution and product knowledge. The Customer Experience (CX) is genuinely non-existent. Save yourself the headache and your money and look elsewhere!!

once again I am asking people not to buy from flexicar spain, they are the worst company I have ever had to deal with in my life, it is now 26 months since I bought a van from them and it is still n to repaired, they do not answer emails and do not get back to me regarding the problem, they have botched repairs many times, that is why it is still not repaired, I then get messages from posts I put on trust pilot asking me to contact customer services, I have done this every time, at first they just say sorry for any inconvenience caused, and now they just ignore me. PLEASE BE WARNED, DO NOT BUY FROM FLEXICAR