Flexmerce logo
Visit website

Flexmerce Reviews 1

•
TrustScore 3.5 out of 5

3.7

Software company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software company

Written by the company

Flexmerce is a powerful invoicing automation platform designed specifically for online marketplace sellers. Whether you're on Backmarket or Refurbed, Flexmerce streamlines your operations by automatically generating and uploading invoices for every order - no more manual work, missed uploads, or endless customer queries. Our system connects directly to your marketplace account via API, fetches order data in real-time, and creates professional, tax-compliant invoices tailored to your country and customer requirements. It then instantly uploads the invoice to the marketplace and sends it to the customer via email - boosting your CSAT score and improving your BuyBox chances. Sellers using Flexmerce have reported a significant drop in customer service tickets, better ratings, and more time to focus on growth. With over 200 integrations, 100+ active users, and 100,000+ tickets automated, Flexmerce is the go-to solution for serious sellers who want to scale efficiently. Our friendly support team is always ready to help you get started and stay optimized. Try our 7-day free trial and see the difference Flexmerce can make. Flexmerce – put your customer service on autopilot and let your business thrive.

Contact info

3.7

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Saved Me Time and Money!

Mon Bilan de 6 mois chez Suxes Firm :Robot 8/10 (Excellent robot sur le gold, il réagis bien, le système est bien optimisé, seul point négatif il faut toujours surveiller l’actu économique dommage que ce n’est pas automatiqueSupport 8.5/10 (Réactif et pro, ils n’hésite pas à proposer des appels c’est carré, ça change de ce qu’on voit sur telegramExpérience client 10/10 (l’innovation est chez suxes firm, ils ont toujours un tour d’avance sur les autres, leur télécommande est toujours mis à jour, beaucoup de nouveauté, on se sent comme des privilégié en utilisant leur système

20 May 2025
Flexmerce logo

Reply from Flexmerce

Merci beaucoup pour votre retour si détaillé et positif. Nous sommes ravis que vous trouviez de la valeur dans notre système et notre support. Vos remarques sur l’automatisation et les mises à jour économiques sont bien notées, cela nous aidera à améliorer encore notre service. Nous restons engagés à toujours garder une longueur d’avance pour vous offrir la meilleure expérience possible.

– L’équipe Flexmerce

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look