The Flight Centre Royal Bank Plaza in Toronto is amazing. Our travel agent was amazing - fun, upbeat, and knowledgeable about the country we were visiting. More than that, he gave us a memorable tr... See more
Company replied
Bay Street 200, Unit 132-A Royal Bank Plaza, M5J 2T6 Toronto, Ontario, CA
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The Flight Centre Royal Bank Plaza in Toronto is amazing. Our travel agent was amazing - fun, upbeat, and knowledgeable about the country we were visiting. More than that, he gave us a memorable tr... See more
Company replied
I’ve had a great experience working with Cameron so far! He’s been incredibly responsive, always quick to reply to my questions, and has made the booking process smooth and stress-free. Everything has... See more
Company replied
I just had my 2nd cruise, flight and hotel booking now with Flight Center Canada in Toronto with Matt! It was a breeze going through all the booking during our first one in April 2025 so we decided to... See more
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We used Steve to book our flight and EU Rail passes. He took the time to meet with me in person and booked everything suited to our needs and preferences. Steve was accessible the entire trip and pro... See more
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Full service travel agency with offices throughout Canada, offering flights, cruises, tours and vacation packages.
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Bay Street 200, Unit 132-A Royal Bank Plaza, M5J 2T6, Toronto, Ontario, Canada
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The Flight Centre Royal Bank Plaza in Toronto is amazing. Our travel agent was amazing - fun, upbeat, and knowledgeable about the country we were visiting. More than that, he gave us a memorable trip filled with adventure, a bespoke experience - one with lasting memories. He understood we were looking for a non-touristy, unique experience -- and he delivered.
Hotels, car rental, ferry experience, restaurant suggestions, etc. He delivered.

Reply from Flight Centre Canada - Flight Centre Royal Bank Plaza
Matthew Berriman was THE MAN. I was stuck in India and he was instrumental in getting me out. He was extremely helpful, patient and professional both getting me to India and back again to Canada. You don’t often get the opportunity to experience the level of customer service he embodies . A gem of a guy.
Eugene Slawycz

Reply from Flight Centre Canada - Flight Centre Royal Bank Plaza
We used Steve to book our flight and EU Rail passes. He took the time to meet with me in person and booked everything suited to our needs and preferences. Steve was accessible the entire trip and provided support when the airline made changes to our return flight. He continued to follow after our return to make sure we had a good experience.
Great work Steve and thank you!!

Reply from Flight Centre Canada - Flight Centre Royal Bank Plaza
I just had my 2nd cruise, flight and hotel booking now with Flight Center Canada in Toronto with Matt! It was a breeze going through all the booking during our first one in April 2025 so we decided to definitely do our future bookings again with him and now we had just booked again for an 11 day trip in December 2025 with him! Matt is an experienced and has attention to details - definitely recommendable! They are now located beside Union Station in downtown!

Reply from Flight Centre Canada - Flight Centre Royal Bank Plaza
Cameron Allen is a true asset to FlightCentre since before we met in person earlier today as he sent me an introductory message upon my return from Miami this spring.His top notch service as well as his step by step professional guidance are highly commendable.

Reply from Flight Centre Canada - Flight Centre Royal Bank Plaza
I’ve had a great experience working with Cameron so far! He’s been incredibly responsive, always quick to reply to my questions, and has made the booking process smooth and stress-free. Everything has been clearly laid out, and I feel confident knowing I’m in good hands. Looking forward to the rest of the trip planning process.

Reply from Flight Centre Canada - Flight Centre Royal Bank Plaza
I still find working with a travel expert better for complex bookings - we booked a multi stop trip through Asia and I don’t think I’d be able to do it this quickly or throughly online thank you flight centre

Reply from Flight Centre Canada - Flight Centre Royal Bank Plaza
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