Shop 43 Caroline Springs Square, 29 - 35 Lake Street, 3023 CAROLINE SPRINGS, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Written by the company
Written by the company
Shop 43 Caroline Springs Square, 29 - 35 Lake Street, 3023, CAROLINE SPRINGS, VIC, Australia
4.0
3 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Working with Natasha to book my holiday was a great experience. Very friendly and always smiling. Nothing was too hard for her to explain and arrange. Thank you Natasha.
Reply from Flight Centre Australia - Flight Centre Caroline Springs
We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!
very professional and pleasant
I got all the right information I needed
Reply from Flight Centre Australia - Flight Centre Caroline Springs
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂
They were extremely helpful with staying in budget for our trip but also showing us all available options and answering all our questions. They provided us with the best possible price and as much inclusions as possible. The lady didn't get frustrated with all our questions and going back and fourth. Very patient and understanding especially since I brought along 2 toddlers
Reply from Flight Centre Australia - Flight Centre Caroline Springs
Hi Ayse, thank you so much for your amazing review for the team! We love to hear how they helped answer all your questions in an efficient and professional manner 🙂
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
