Annie Shah who works at Melbourne Airport is a star! Fantastic knowledge but even better service with no BS. Served us efficiently & effectively while also sorting out a number of other customers at t... See more
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Location
Switch locationLevel 1 International Departures, Melbourne Airport, 3045 TULLAMARINE, VIC, AU
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Annie at Flight Centre Tullamarine saved my entire trip. I made a huge mistake booking my own flights and not checking visa requirements. Annie went above and beyond to help me get to my destination.... See more
Company replied
Thank you to Tina at the Tullamarine Airport branch! I needed an emergency visa to fly to Vietnam, and Tina not only was the only person who was able to help, but she also started about 30 minutes ear... See more
Company replied
I would like to give credit to Tina Barone for her assistance to book our trip 'On the Go Tour' to Egypt. She kept us well informed and took all the stress off us. I'm travelling with my daughter and... See more
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Company details
About Flight Centre Australia - Flight Centre Melbourne Airport
Written by the company
Written by the company
Contact info
Level 1 International Departures, Melbourne Airport, 3045, TULLAMARINE, VIC, Australia
- (03) 9310 3322
4.1
Great
7 reviews
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Annie Shah who works at Melbourne…
Annie Shah who works at Melbourne Airport is a star! Fantastic knowledge but even better service with no BS. Served us efficiently & effectively while also sorting out a number of other customers at the same time without fuss or pressure on us! Simply wonderful!
23 May 2026
Unprompted review
Reply from Flight Centre Australia - Flight Centre Melbourne Airport
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍
Annie was very helpful and dealt with…
Annie was very helpful and dealt with all the issues in aprofessional manner, even went beyond her work time to confirm flights.
6 January 2026
Reply from Flight Centre Australia - Flight Centre Melbourne Airport
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂
Annie Shah was extremely helpful and…
Annie Shah was extremely helpful and patient with my booking - despite a few problems and changes.
9 October 2025
Reply from Flight Centre Australia - Flight Centre Melbourne Airport
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂
Thank you to Tina at the Tullamarine…
Thank you to Tina at the Tullamarine Airport branch! I needed an emergency visa to fly to Vietnam, and Tina not only was the only person who was able to help, but she also started about 30 minutes earlier than her rostered shift to help me. Thanks to Tina for going above and beyond, it truly was an amazing example of someone providing exceptional customer service!
10 June 2025
Unprompted review
Reply from Flight Centre Australia - Flight Centre Melbourne Airport
Thanks so much for this fantastic feedback, we love to see how Tina has taken such great care of your trip to take the stress of this situation for you!
Never again
25 June 2025
Unprompted review
Reply from Flight Centre Australia - Flight Centre Melbourne Airport
Sorry to hear about your experience with us! If you'd like to provide any further feedback on your experience, please feel free to reach out to us via; social.engagement@flightcentre.com.au
Annie at Flight Centre Tullamarine…
Annie at Flight Centre Tullamarine saved my entire trip. I made a huge mistake booking my own flights and not checking visa requirements. Annie went above and beyond to help me get to my destination. She even sat down with me at 8:20 and the store wasn’t scheduled to open until 9. I absolutely cannot thank her enough. What an absolute gem, she deserves a pay rise immediately!
24 April 2025
Unprompted review
Reply from Flight Centre Australia - Flight Centre Melbourne Airport
We love to see this brilliant review for Annie, and how she went above and beyond for your booking! Thanks for sharing Carly 🙂
Service for booking
I would like to give credit to Tina Barone for her assistance to book our trip 'On the Go Tour' to Egypt. She kept us well informed and took all the stress off us. I'm travelling with my daughter and was easy going with her too, through emails and over the phone. she helped us right through. She is a great lady to talk and get help from as I see it all the time being a volunteer at the airport and her helping other passengers. Thanks Tina.
13 February 2025
Unprompted review
Reply from Flight Centre Australia - Flight Centre Melbourne Airport
Hi Customer, thanks so much for sharing this fantastic review for Tina! We love to hear how her professional and informative manner made your booking seamless and easy 😀
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