Flight Centre Australia - Flight Centre Mt Druitt Reviews 7

TrustScore 4 out of 5

4.0

Shop 165 Westfield Mt Druitt, Corner Carlisle & Luxford Road, 2770 MOUNT DRUITT, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Our Travel Consultant Manhal Gando has been amazing. We had researched the type of trip we wanted to do and he found us exactly what we were looking for. He gave us good options for our business class... See more

Company replied

Rated 5 out of 5 stars

I just wanted to take a moment to sincerely thank Neha Chand at Mount Druitt Flight centre, for organising our incredible Dubai/Europe trip. From start to finish, everything was perfectly plann... See more

Company replied

Rated 3 out of 5 stars

Flight Centre did not allocate seats at the time of booking and it was not possible to select seats on the return journey. Any changes to the booking had to be made by Flight Centre - we could not mak... See more

Company replied

Rated 5 out of 5 stars

Neha, at Westfield Mt Druitt, has been fabulous in helping sort out a time-critical and convoluted trip. Thank you so much for all the help with this and all the tips given.

Company replied


Company details

  1. Travel agent

About Flight Centre Australia - Flight Centre Mt Druitt

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • Shop 165 Westfield Mt Druitt, Corner Carlisle & Luxford Road, 2770, MOUNT DRUITT, NSW, Australia

  • (02) 9208 6711

4.0

Great

TrustScore 4 out of 5

7 reviews

5-star
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Rated 5 out of 5 stars

Neha's help at Westfield Mt Druitt

Neha, at Westfield Mt Druitt, has been fabulous in helping sort out a time-critical and convoluted trip. Thank you so much for all the help with this and all the tips given.

11 March 2026
Unprompted review
Flight Centre Australia - Flight Centre Mt Druitt logo

Reply from Flight Centre Australia - Flight Centre Mt Druitt

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Our Travel Consultant Manhal Gando has…

Our Travel Consultant Manhal Gando has been amazing. We had researched the type of trip we wanted to do and he found us exactly what we were looking for. He gave us good options for our business class flights and was very knowledgeable when explaining the pros and cons of the various options. He is very proactive and had organised internal flights, transfers and accomodation required at the start of our tour without me having to chase. His communication is great and he keeps us up to date. Our experience with Flight Centre has taken all the stress out of organising our trip to Africa.

2 February 2026
Flight Centre Australia - Flight Centre Mt Druitt logo

Reply from Flight Centre Australia - Flight Centre Mt Druitt

Hi, thanks for sharing this wonderful review for the team! We love to hear that their efficient communication made your booking process so seamless 😊

Rated 3 out of 5 stars

Disappointment with flight booking

Flight Centre did not allocate seats at the time of booking and it was not possible to select seats on the return journey. Any changes to the booking had to be made by Flight Centre - we could not make changes ourselves. The return overnight trip in Premium Economy was very uncomfortable because both seats were broken and could not recline. We didn't have any option to change seats and regret/compensation was not offered.

5 July 2025
Unprompted review
Flight Centre Australia - Flight Centre Mt Druitt logo

Reply from Flight Centre Australia - Flight Centre Mt Druitt

Hi LP, sorry to see you're not happy with your experience. Unfortunately, seating requests are always made on a request basis, as airlines do have the ability to detach seating requests from any booking if they deem necessary. We do recommend continuing to request seating, and confirming seating assignment upon check in, as often the front portion of the plane is 'preferred' seating and will sometimes be blocked off from requests until closer to travel / at check-in. We will be sure to channel this feedback as appropriate, thank you for your review.

Rated 5 out of 5 stars

One Memorable Dubai/Europe Trip

I just wanted to take a moment to sincerely thank Neha Chand at Mount Druitt Flight centre, for organising our incredible Dubai/Europe trip. From start to finish, everything was perfectly planned, and we truly had the time of our lives. Your attention to detail and thoughtfulness made the trip unforgettable, and we’re so grateful for all the effort you put into making it such a memorable experience. We visited so many beautiful places, and each day was filled with new adventures thanks to your wonderful planning.

Thank you once again for making our Dubai/European journey so special.
Keep up your good work. God bless

Regards

Deepak saxena n Savina

17 February 2025
Unprompted review
Flight Centre Australia - Flight Centre Mt Druitt logo

Reply from Flight Centre Australia - Flight Centre Mt Druitt

Thanks for the glowing review, Savina! We’re delighted to hear how Neha provided you with an outstanding booking experience and has taken such great care of your trip 😊

Rated 1 out of 5 stars

Well they put the wrong birthdates…

Well they put the wrong birthdates never checked it in person when booked the person that took the deposit was in to much of a hurry and couldn't answer questions has she had to go to a meeting

14 February 2025
Flight Centre Australia - Flight Centre Mt Druitt logo

Reply from Flight Centre Australia - Flight Centre Mt Druitt

Hi there, sorry to see you're not happy with your experience. Prior to confirming a booking, each customer is required to check their invoice, confirming their details, names and travel arrangements are all correct before any payment is taken or booking made. So we can understand your frustrations, and we do work to ensure all information is made clear prior to booking, so when customers book they are making an educated decision. We will be sure to channel your feedback as appropriate and thank you for your review.

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