After dealing with a notoriously terrible airline, I had almost given up hope of receiving any compensation. A missed connection cost us over a day of our holiday, and I was even late for my own 5... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We enforce your right to claim compensation and reimbursement in case of flight delay or cancellation! Simple, uncomplicated and time-saving – our legal experts enforce your rights! We help you with your flight problem! Flight cancelled? or delayed? We support you with all kinds of flight problems and claim your compensation. Even 3 years retroactively.
Written by the company

United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Flightright
Flightright took may case on despite it being difficult and fought in my corner for a long time until got result.
Communication levels were exceptional.
I am vey happy with the outcome.
Thank you

Reply from Flightright
Was very easy to fill request. Website and assist was so simple. Highly recommended, 5 star service

Reply from Flightright
It was a lengthy process but I was kept informed on a regular basis and I had a successful outcome, so I am happy.

Reply from Flightright
Thanks got me a refund after airline refused to pay out

Reply from Flightright
Was very fast and easy all the process. I had my money in 3 weeks

Reply from Flightright
Absolutely satisfied with service.Despite long wait team didn’t give up and kept going and kept me updating.Very easy navigation on website and communication.

Reply from Flightright
Many thanks for your great work!!! All was sorted very quickly!!! I’m glad to deal with this amazing company!!! Highly recommended!!! From the very beginning, they told me how much compensation I should receive—and that was exactly it! I received the money in less than a month!!! Thank you again for your work!!!

Reply from Flightright
Four years had gone by since the airline refused to refund my flight ticket or offer an alternative flight. The original flight was cancelled owing to COVID lockdown and no fault of mine causing me a loss of £550. Despite repeated attempts the airline simply did not budge and of course we all have busy lives and not enough time to deal with things like this and time went by. I contacted Flightright having read goof things about them and all I had to do was supply the flight ticket and receipt and carry on with my life. Flight right kept me in the loop and would update me every couple of months as to the case. And finally to my joy they managed to get a full refund of which they took a deserved fee. Without them there was not a chance I would have had any money from the dishonest arline who helped themselves to my hard earned money.
Seems like they delay the process a bit, in order to charge some more money giving thje impression that it was a dificult case.
My case was resolved on the same day I informed Flightright that other passengers on the same flight had already received their compensation directly from SATA weeks ago.
It appears that the involvement of flightright may have delayed the process, as the airline confirmed to me that the funds for my case, were given to flightright some time ago.
Had I waited for the airline's direct response like my fellow passengers, I would have received the refund earlier and without fees.
While I understand that the FR services require payment, I didn't receive a clarification on the commission charged. The website states a fee of 20% to 30% plus VAT; however, I have been charged the maximum 30% plus VAT. Without explanation why the highest rate was applied in this instance.
This company is probably best of the best Ig you think that your case is lost and you will never have your money back or compensation you never dealt with this company they know the law they use the law in your behalf and they are the best in this. Totally recommend.

Reply from Flightright
Highly recommend Flight right. Clear communication and updates from them. And even after 4 years since my family and I had the delayed flight Flight right managed to give us the recompense.

Reply from Flightright
Took a long time but got me back the money I would have never bothered to chase myself.
The Flightright where very professional and updating me with the progress of my case, and I was happy with the outcome.

Reply from Flightright
I didn't believe but they always keept me updated about my case,they did a great job and in the end they won for me,after 2 years I received a compensation. Thanks 😊 You guys are doing an amazing job for people across the world 🌎

Reply from Flightright
was kept informed regularly and was explained succinctly in what was happening. A very trustworthy company with great communication

Reply from Flightright
Thank you so much for the hard work behind the scenes, I already gave up on reclaiming the money but they get on updating me on the progress of things until I finally received the refund. I’m truly impressed!!

Reply from Flightright
Thank you for your service and communication throughout the process.

Reply from Flightright
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.