Quick & easy to book. Nick Johnson was very helpful, polite & professional supported with all our queries. I was a bit concerned as I didn’t receive our E-tickets till the following day however a quic... See more
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Review summary
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I was initially quite conscious about using an agent as I had never booked tickets through one before, but Nick Johnson quickly put me at ease. Nick is an absolute gem of a person and extremely... See more
Company replied
It was our first time booking through Flightstravel, we chose them as the ticket prices were so good compared to other providers, and it was a smooth experience. Nick has been really helpful throughou... See more
Company replied
It takes several hours (up to 24) to recieve your flight tickets and I was initially kinda worried, as I couldn't find many reviews here. So I called the support and they were super nice and helpful... See more
Company replied
Company details
- #24 of 34 best companies in Airline ticket agency
Written by the company
FlightsTravel.co.uk is one of the most renowned travel agencies in the UK with a high reputation for providing reliable, personalized and professional travel services to their customers. We specialize in providing flight deals across the globe at unbeatable prices and take pride in our post-sales services. We offer a wide variety of travel options, which can be customized and incorporated as per our customer’s requirements. We aim to make the process of designing your own holiday as transparent and proficient as possible. Our specialized search engine and our well-trained travel consultants provide the best options in the cheapest available price. Our aim is to save you time and money by providing personalized, simple and straightforward service in order to make your great escape hassle-free. Our dedicated, well trained, professional and friendly team has over 15 years of travel industry experience and will walk you through your travel plans and design an itinerary that is perfect for your vacation, keeping your ease as our priority. We take pride in our unparalleled knowledge about travels in every corner of the world. With our online presence, we are just a call away from a delightful experience. We offer incredible travel deals and services combined with the cheapest airfares to make your entire journey affordable. Flights & Travels Ltd offers great deals for everyone as we work with the world`s premium airlines to give you the cheapest fares to your dream destination. All flights and holidays booked with FlightsTravel.co.uk are 100% financially protected by the Travel Trust Association; therefore, you can book your flights with a peace of mind. For more details about TTA please visit https://www.thetravelnetworkgroup.co.uk/faqs ATOL is a financial protection scheme for UK travel companies and over 20 million holidaymakers and travellers are protected each year. When you buy an ATOL protected air holiday package or flight plus holiday from us you will receive an ATOL Certificate confirming your arrangements and your protection under our ATOL license. No Booking Fees on Phone Only Deals Cheaper Deals on Phone. Discounts Guaranteed!!!
Contact info
25 UNION HOUSE, UB3 1AA, Hayes, United Kingdom
- 02080 904 904
- info@flightsTravel.co.uk
- flightstravel.co.uk
4.7
Excellent
337 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nick and Simon were both great at…
Nick and Simon were both great at providing customer service.
I received a call to confirm my tickets were all ok and had excellent flights to Doha sourced.
10 March 2025
Unprompted review
Reply from Flightstravel
Dear Mr. Ahmed,
Thank you very much for your review!
We are so happy to know that you had a great booking experience with us and liked our customer service.
Thank you once again for choosing us and we can't wait to serve you again on your future journeys.
Best regards,
Flights Travel Team
Bought tickets to Doha
Bought tickets to Doha. By far the Cheapest on the market including baggage.
Booking was easy to do via website Customer service was excellent provided by Nick Johnson. Would definitely use again to book.
27 February 2025
Unprompted review
Reply from Flightstravel
Dear Mr. Choudhury,
Thank you very much for your review!
We are so glad to know that you had a seamless booking experience with us and liked our customer service.
Thank you once again for choosing us and we can't wait to serve you again on your future journeys.
Best regards,
Flights Travel Team
Fast and reliable
Fast and reliable; team delivered on everything promised. I would gladly work with Nick Johnson and Flights Travel again.
21 January 2025
Unprompted review
Reply from Flightstravel
Dear Matt,
Thank you very much for your 5-star review!
We are glad to know that you had a great booking experience with us and liked our customer service.
Your satisfaction motivates us to keep improving our services.
We can't wait to serve you on your future journeys with us.
Thank you once again for choosing us.
Best regards,
Flights Travel Team
Great experience with Flightstravel…
We booked 5 tickets using Flightstravel late one night. The next morning, Nick called me to see if I was interested in changing our flights since he found one for the same price but included checked in luggage. During our conversation, he went over the passenger info and discovered in our haste to enter the info we had entered the wrong gender for one of our children. Thank goodness for his thoroughness. Overall our experience with Nick and Simon was effortless and a great experience. This is the first time we used a travel agency to book our travels, but this will not be the last time
4 March 2025
Unprompted review
Reply from Flightstravel
Dear Joanne,
Thank you very much for your awesome review and for your recommendation!
We are so glad to know that you had a seamless booking experience with us and liked our customer service. Of course, Nick and Simon are very pleased to see your review.
Your satisfaction motivates us to keep improving our services.
We can't wait to serve you on your future journeys with us.
Thank you once again for choosing us and for your kind words.
Best regards,
Flights Travel Team
Nick at Flights Travel is terrific
Nick at Flights Travel is terrific! He followed up with me and helped me through the process of a change after taking my earlier flight. He has been very responsive and helpful. He works to find you the best flights. Thank you Nick and Flights Travel!
1 March 2025
Unprompted review
Reply from Flightstravel
Dear Valued Customer,
Thank you for your 5-star rating and a great review!
We are happy that you liked our customer service.
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
Bought flights after a skyscanner…
Bought flights after a skyscanner search. TBH id never heard of this OTA and ive been using OTAs for 8 years now.
Anyways..i gave them a go. Found flights..cost had increased. Phoned and i got the tickets at the lower price. Payment link was sent and i got ticketed in around 15 mins which was pretty good.
The fare bucket i got was eligible for my FF program miles and points and i got them after a manual request.
I would use this OTA again.
Overall i am impressed. If however this OTA comes up cheapest then you can book with confidence .
Great customer service too. I had rated 3/5 but after getting the airline miles and points i have upgraded my review to 5/5.
19 February 2025
Unprompted review
Reply from Flightstravel
Dear Mr AARDVAARK,
Greetings from Flights Travel!
Thank you for your feedback!
We are so glad to know that you had a seamless booking experience with us and liked our customer service. Your satisfaction motivates us to keep improving our services.
We can't wait to serve you on your future journeys with us.
Thank you once again for choosing us.
Best regards,
Flights Travel Team
Great customer service
I have just booked a flight with Flightstravel and their customer service is amazing. I spoke to Nick Johnson from their team and he allowed me to book a better flight at the same cost. I am very grateful for the great customer service
28 February 2025
Unprompted review
Reply from Flightstravel
Dear Mr. Phillips,
Thank you very much for your kind review.
We are delighted to learn that you had a seamless booking experience. Your satisfaction motivates us to keep improving our services.
We can't wait to serve you on your future journeys with us.
Thank you once again for choosing us.
Best regards,
Flights Travel Team
They were great and really helpful
They were great and really helpful. They responded super quickly!
19 February 2025
Reply from Flightstravel
Dear Geri,
Thank you very much for your 5-star review.
We are delighted to know that you had a seamless booking experience and liked our customer service. Your satisfaction motivates us to keep improving our services.
We can't wait to serve you on your future journeys with us.
Thank you once again for choosing us.
Best regards,
Flights Travel Team
Tickets booked!
Hi,
I just booked my ticket with Flightstravel and their site was so simple to use on my phone. I’m booked in and my tickets were in my inbox the very next day! Thank you for a complimentary call from Nick Johnson to confirm all was good with my reservation and for adding my vegetarian meal!
I would highly recommend this site and will be using them in the future!
Thank you!
26 February 2025
Unprompted review
Reply from Flightstravel
Dear Gini Bhogal,
Thank you very much for your 5-star review and for your recommendation!
We are delighted to know that you had a seamless booking experience on our website and liked our customer service. Your satisfaction motivates us to keep improving our services.
We can't wait to serve you on your future journeys with us.
Thank you once again for choosing us.
Best regards,
Flights Travel Team
Very Helpful! Definitely Genuine!
IF YOU ARE SCARED, PLEASE DO NOT BE WORRIED ANYMORE.
First, I was scared as I was not familiar with the website. So as a normal buyer, I checked online if they are legit and made sure that I won’t be scammed. And I should have believed all genuine 5 star reviews here.
Second, the promotion is so true, they can really offer the best and cheapest flights.
Thirdly, The live chat is very useful. Mr. Nick Jones helped me all thru the way.
Many thanks to this person, transaction was done with a lot of ease.
He asked for my email/phone number, messaged me on my email & also called me, assured me that everything will be secured. Sure enough, I didn’t have to give my bank details over the phone. instead , he sent an email to me where i can confirm all passnger details.. then the link has taken me to their website to enter my card details which is very secured. Saving card details for future use is optional.
What else can I say? Please have no more doubts. I cannot recommend them enough!
I have saved almost £3,500 for my family airline tickets, and also he managed to get a better airline for us.
God bless everyone!
20 February 2025
Unprompted review
Reply from Flightstravel
Dear Oliver,
Thank you very much for your awesome review and for your recommendation!
We are so glad to know that you had a seamless booking experience with us and liked our customer service. Of course, Nick is very pleased to see your review as well.
Your satisfaction motivates us to keep improving our services.
We can't wait to serve you on your future journeys with us.
Thank you once again for choosing us and for your kind words.
Best regards,
Flights Travel Team
Reply from Flightstravel
Dear Mr. Khan,
Thank you for your 5-star rating!
We are happy that you liked our customer service.
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
I saved lots of money on the flight, thank you!
I saved lots of money booking through this travel agency. I was looking at a transatlantic flight which was quite expensive. I was quoted a good price and was initially very skeptical, so I left the website halfway through the process. Nick gave me a call and pitched me on finishing up the process. He also switched the date and added checked luggage. I have verified with the airline that the ticket is real and all is in order. I have no idea how they got that price, but I will definitely be calling this travel agency first when I need to book flights in the future. Amazing!
15 January 2025
Unprompted review
Reply from Flightstravel
Dear Michael,
Thank you very much for your awesome review and for your recommendation!
We are so glad to know that you had a seamless booking experience with us and liked our customer service. Of course, Nick is very pleased to see your review as well.
Your satisfaction motivates us to keep improving our services.
We can't wait to serve you on your future journeys with us.
Thank you once again for choosing us and for your kind words.
Best regards,
Flights Travel Team
Always manages to give the best fare
Always manages to give the best fare - usually the best available. Friendly staff
7 January 2025
Reply from Flightstravel
Dear Garry,
Thank you for your 5-star rating and a great review!
We are happy that you liked our customer service and our cheapest deals and appreciate you taking the time to write us a review.
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
Excellent Customer Service
Excellent Customer Service!
Nick Johnson was very helpful and attentive, I could hear his smile through out the call.
He was so polite and couldn’t do enough to help me in booking my return flight home. Nick was awesome to work with and found a low cost flight with the airline I wanted to travel with which I was unable to do myself. Will definitely book with Nick in the future.
Thank you Nick it was great dealing with you.
Lyla R.
13 January 2025
Unprompted review
Reply from Flightstravel
Dear Lyla,
Thank you for your 5-star rating, kind words and a great review!
We are happy that you liked our customer service and our cheapest deals and appreciate you taking the time to write us a review. Nick is so pleased to see your review.
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
Reply from Flightstravel
Dear Sir,
Thank you for your 5-star rating!
We are happy that you liked our customer service and our cheapest deals and appreciate you taking the time to write us a review.
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
Just booked tickets to Doha Nick…
Just booked tickets to Doha Nick Johnson was very helpful. Fabulous customer services
10 January 2025
Unprompted review
Reply from Flightstravel
Dear Yas,
Thank you for your 5-star rating and a great review!
We are happy that you liked our customer service and appreciate your time in writing the review for us.
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
Booked tickets to Doha
Booked tickets to Doha - flight prices were approx £80 cheaper per person - contacted and was great experience over the phone emails and tickets sent quickly and also was able to check directly on qatar site to confirm - saved £200 plus on flights will use again! Booking tickets for April
6 January 2025
Unprompted review
Reply from Flightstravel
Dear Mr. Suhel,
Thank you for your 5-star rating and a great review!
We are happy that you liked our customer service, and cheapest deals and appreciate you taking the time to write us a review.
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
Excellent experience
Excellent experience! Nick Johnson was very helpful and attentive, as I hadn't booked a return flight home, as I wasn't sure when I'd be able to do so. But once I did, not only was working with Nick a breeze, the low cost of the flight was very much appreciated as I am on a limited budget. Will definitely patronise Nick in the future. Thank you, Nick!
-TJK.
20 December 2024
Unprompted review
Reply from Flightstravel
Dear Trevor,
Thank you for your 5-star rating, kind words and a great review!
We are happy that you liked our customer service and our cheapest deals and appreciate you taking the time to write us a review. Nick is so pleased to see your review.
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
Nick Johnson is the best!
Nick Johnson helped me with my reservation for a last minute flight and it took about 2 hours to get the confirmation but they have consistently been in contact throughout the whole process and made the situation easier! The prices going from london to the states was crazy expensive but through the help and effort of the team, it was cheaper, they threw extra little gifts in there and I am excited to go on my trip! I am definitely going to use the company in the future as they are so kind & so nice!
18 December 2024
Unprompted review
Reply from Flightstravel
Dear MM,
Thank you for your 5-star rating, kind words and a great review!
We are happy that you liked our customer service and our cheapest deals and appreciate you taking the time to write us a review. Nick is so pleased to see your review.
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
Would recommend. Great prices and service.
After my partner recommended the company and Nick, I called them up for a price which turned out better than online prices. Nick was very helpful and the tickets arrived the same day of booking and payment. They even threw in a gift for my first time using them.
16 December 2024
Unprompted review
Reply from Flightstravel
Dear Rad,
Thank you for your 5-star rating, kind words and a great review!
We are happy that you liked our customer service and our cheapest deals and appreciate you taking the time to write us a review. Nick is so pleased to see your review.
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
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