Flinders België Reviews 

2,759
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We ordered the beautiful Ethnicraft corner sofa and it was delivered the next day! The delivery company had been in touch several times to give useful updates on the delivery time. All arrived in good... See more

Rated 1 out of 5 stars

To Avoid: After multiple months delay on the original delivery date, the delivery appointment was skipped twice. Eventually a partial delivery showed up, for a 2000€+ order. Now one table is still mis... See more

Rated 3 out of 5 stars

Order placed on 04, with delivery date announced on 05. Today is the 09th, and the order has still not been received. It's probably DHL's fault, but it's a good idea to choose serious service provider... See more

Rated 5 out of 5 stars

Competitive price, delivery was fast, all products in order. Had some bad experiences with other online lamp shops recently, so quite happy about this one.

Company replied

Company details

  1. Home Furniture Shop
  2. also in
  3. Furniture Accessories
  4. Homewares Shop
  5. Lighting Shop
  6. Outdoor furniture shop

About Flinders België

Written by the company

Kijk voor inspiratie ook op Flinders.be. Ontdek meer dan 43.000 designproducten online!

Contact info

4.0

Great

TrustScore 4 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 39% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(2,759)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome!

Fast delivery, great customer service, very happy with my purchase! Will buy here again!

21 November 2021
Flinders België logo

Reply from Flinders België

Dear Sofie,

That's great to hear. Thank you for the five stars :)

Enjoy your order and see you next time.

Leah
Flinders Klantadvies

Rated 2 out of 5 stars

Delivery 2-3 weeks became 2-3 month

Delivery 2-3 weeks became 2-3 month. Ruined part of the summer

3 August 2021
Flinders België logo

Reply from Flinders België

Dear Alexandre,

Thank you for your review. We understand that you are disappointed that the delivery took so long. We also hoped for a faster delivery.
Hopefully we will still get beautiful sunny days so that you can enjoy your order!

Have a nice day!

Lisa
Flinders Klantadvies

Rated 1 out of 5 stars

Unreliable

Poor communication regarding waiting time for an order of a small pouf. Three months!

18 July 2021
Flinders België logo

Reply from Flinders België

Dear Andy,

Thank you for your review. We're sorry to hear that the waiting time of the pouf was very long. I've sent you an email with more information.

Have a great day!

Leah
Flinders Klantadvies

Rated 5 out of 5 stars

Very happy!

Very happy! Fast service!

8 July 2021
Flinders België logo

Reply from Flinders België

Dear Iza,

Thanks for sharing your experience with us. We're glad that you're happy!

Have a nice day!

Lisa
Flinders Klantadvies

Rated 2 out of 5 stars

Will not try for the 4th time

Out of 3 orders, 2 of which I had to cancel due to extended delivery dates (or should I say extended indefinitely till further notice), one has arrived, however, was not delivered even close to us, because the delivery guys claimed they cannot reach our building due to flower pots on the street, which I find difficult to believe as each morning there are trucks delivering supplies to the restaurants downstairs, not to mention numerous deliveries that managed to reach us. So we had to carry a huge box home ourselves. At home we noticed some damage at the back of the item we ordered. Since this item is transparent Kartell, even though the damage is in the back, it can still be seen from the front. However, we placed it in a spot where the damage is not so visible and honestly could not be bothered to organize a return of this massive box, we kept it, but seriously this is the last time we attempted to order from Flinders.

7 July 2021
Flinders België logo

Reply from Flinders België

Dear Eva,

Thank you for your review. We're sorry to hear multiple things went wrong with your orders.

We've sent you an email with more information. We would love to look for a suitable solution together with you.

Have a nice day!

Leah
Flinders Klantadvies

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