I never received my order, I’m calling and sending emails with no replies…
Company replied
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See what reviewers are saying
Excellent quality of products in a very elegant and appropriate packaging. I recomand warmly
Quick and secure shipping abroad!
I was receiving thank you
Company details
Contact info
Oerkapkade 5, 2031 EN, Haarlem, Netherlands
- 0800-54019
- info@flinndal.be
- flinndal.be
3.8
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I never received my order
I never received my order, I’m calling and sending emails with no replies…
4 July 2026
Reply from Flinndal België
Dear Sabrina,
We are sorry to hear that you have not received your order and that you have not yet received a response from us. We understand that this is very frustrating.
Please send us your order number once more via email or contact our customer service team again. We will investigate the status of your shipment immediately and work with you to find a suitable solution as quickly as possible.
Our apologies for the inconvenience caused.
Kind regards,
Team Flinndal
It is almost 2 weeks ago since I…
It is almost 2 weeks ago since I ordered through the website. Now I got an email to rank the products that I never received. Bad service and rip off.
25 December 2025
Reply from Flinndal België
Dear Madam,
Thank you for your message. We are very sorry to hear about your experience and we sincerely apologize for the inconvenience this has caused.
It is of course not our intention that you receive a review request before your order has been delivered. We understand how frustrating this must be. We would very much like to look into this for you and offer an appropriate solution.
We kindly ask you to contact our customer service directly, so we can check the status of your order and help you as quickly as possible.
Once again, our apologies, and we hope to resolve this matter for you soon.
Kind regards,
Team Flinndal
Reply from Flinndal België
Dear Ms Carine,
We are sorry to hear that you have not received your parcel. Would you please contact our customer service department? They will be happy to help you.
Kind regards,
Team Flinndal
I was receiving thank you
18 February 2025
Did not receive my order
Did not receive my order! Also no update on the delivery status.
15 January 2025
Reply from Flinndal België
Hi,
We're sorry that you order hasn't been delivered yet! If this is still the case, I would like to advise you to contact our customer support so that we can help you solve this issue.
Kind regards,
Team Flinndal
Top product ,snele levering!
12 December 2024
Quick and secure shipping abroad!
23 October 2024
I have not received the item
I have not received the item. I contacted them and they told me they had sent it again, but I still haven't received it.
2 October 2024
Reply from Flinndal België
Dear Sir/Madam,
How unfortunate to read that you have not yet received your package, we apologize for the inconvenience! My colleague sent a new package last week. Hopefully you have received it by now. If this is not the case, please contact our customer service immediately. We are happy to help you!
Kind regards,
Team Flinndal
Ten days down my order and after…
Ten days down my order and after calling the client service multiple times, still I have not received my order.
20 August 2024
Alles perfect in orde
22 January 2024
Top service.
2 May 2023
Perfecte communicatie perfecte levering
15 March 2023
Excellent quality of products in a very…
Excellent quality of products in a very elegant and appropriate packaging.
I recomand warmly
31 December 2022
It works as it should
12 October 2022
Totally reliable
In my experience, Flinndal is trustworthy in terms of product quality, payment methods and delivery times. I recommend them.
25 October 2021
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