Flipper Reviews 3,985

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Would never ever use them again what an absolute waste of money. I put an ad on there. It was saying that I've had over forty people ask for details ( ie phone number or email ) and not one person ha... See more

Rated 5 out of 5 stars

No problems with the supplier switches in the past. Hopefully this will continue. We are in changed circumstances as our old back boiler system has been replaced with an up to date Combi boiler. So ar... See more

Company replied

Rated 4 out of 5 stars

Largely speaking being with Flipper has been worthwhile. They certainly have saved me a lot of time searching for the best deal and although I haven’t always been completely satisfied with their choic... See more

Company replied

Rated 5 out of 5 stars

I've been with Flipper for well over 4 years, and there's no catch! They simply review your energy costs monthly [automatically] and tell you if they can save money by flipping you to another suppli... See more

Company replied

Company details

  1. Utilities

Written by the company

Flipper has ceased trading as of 22 October 2021


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
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Rated 5 out of 5 stars

Flipper have been excellent throughout…

Flipper have been excellent throughout our transfer and their office staff are extremely helpful.

5 September 2021
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Reply from Flipper

Hi Alan and Pat,

Thank you for your 5* review.

It is so great to hear that you are pleased with our service. We look forward to saving you more money in the future.

Kind Regards,
The Flipper Team

Rated 5 out of 5 stars

A huge thank you to the flipper team

A huge thank you to the flipper team. Especially Daisy!
Having no gas for 4/5 days the only people with common sense and efficiency in the whole sorry saga were flipper.

2 September 2021
Unprompted review
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Reply from Flipper

Hi Bbla

Thank you for your 5* review!

I am sorry to hear you had no gas, however very pleased we managed to sort that out with you!

I will be sure to pass your thanks on to Daisy. I am certain she will be very happy with your review.

Kind Regards,
The Flipper Team

Rated 5 out of 5 stars

you have given me a very good service…

you have given me a very good service and and answer any questions I may have efficiently and with courtesy.

2 September 2021
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Reply from Flipper

Hi John

Thank you for your 5* review!

It's great to hear you are enjoying our service. As always any questions you do have please free to contact us as we always more than happy to help!

Kind Regards,
The Flipper Team

Rated 5 out of 5 stars

The service is very good

The service is very good, prompt and timely saving lots of money, the whole point of this brilliant scheme. Well done Flipper.

25 August 2021
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Reply from Flipper

Hi William,

Thank you for your review.

It is great that you have been happy with Flipper's service and we have been able to save you lots of money on your energy bills. We will continue to search the market for you and ensure you are always on the best deal available.

Kind Regards,
The Flipper Team

Rated 4 out of 5 stars
Flipper logo

Reply from Flipper

Hi Bob,

Thank you for your kind review

It is so great to hear that you are pleased with our service. We look forward to saving you more money in the future.

Kind Regards,
The Flipper Team

Rated 5 out of 5 stars

Great notification so I can choose…

Great notification so I can choose whether to flip. The change to a different provider was smooth and painless!! Thank you.

21 August 2021
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Reply from Flipper

Hi Gail,

Thank you for your taking the time to leave your review.

We are pleased to hear you find the Flipper service easy to use. We will continue to make saving on your energy bills effortless.

Kind Regards,
The Flipper Team

Rated 5 out of 5 stars

So far everything has progressed…new start

So far everything has progressed smoothly
Email have been excellent very pleased

21 August 2021
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Reply from Flipper

Hi Raymond,

Thank you for your 5*review.

We are so pleased to hear everything has gone smoothly for you.

We will continue to search the market for you every month so that you never have to worry about overpaying for your energy again!

Kind regards,
The Flipper Team

Rated 5 out of 5 stars

I really don’t leave reviews but for…

I really don’t leave reviews but for years I never saved money with electric and gas . But I few years ago I joined flipper and I save so much money . Really easy when you call them as well .

20 August 2021
Unprompted review
Flipper logo

Reply from Flipper

Thank you for your kind 5* review.

It is so great to hear that you are pleased with our service. We look forward to saving you more money in the future.

Kind Regards,
The Flipper Team

Rated 5 out of 5 stars

Very efficient switching without me…

Very efficient switching without me having to search around for the best deals!

19 August 2021
Flipper logo

Reply from Flipper

Hi Stephen

Thank you for your 5* review.

We are so pleased to hear your thoughts on Flipper, we aim to make the process as simple as possible so that you can just sit back and relax. We hope that you will be able to enjoy your savings!

Kind Regards,
The Flipper Team

Rated 5 out of 5 stars
Flipper logo

Reply from Flipper

Hi NIcholas

Thank you for your 5* review.

We are so pleased to hear your thoughts on Flipper, we aim to make the process as simple as possible so that you can just sit back and relax. We hope that you will be able to enjoy your savings!

Kind Regards,
The Flipper Team

Rated 4 out of 5 stars

Always helpful and efficient but…

Always helpful and efficient but sometimes problems with communicating new emails for different providers

18 August 2021
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Reply from Flipper

Hi Mrs Gorham

Thank you for your 5* review.

We are so pleased to hear your thoughts on Flipper, we aim to make the process as simple as possible so that you can just sit back and relax. We hope that you will be able to enjoy your savings!

Kind Regards,
The Flipper Team

Rated 5 out of 5 stars

Easy and straightforward

Very easy transition to my new energy supplier - I was kept fully informed all the way - and now I’m on a cheaper rate. What could be better?!

17 August 2021
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Reply from Flipper

Hi Patricia,

Thank you for your 5* review.

We are so pleased to hear your thoughts on Flipper, we aim to make the process as simple as possible so that you can just sit back and relax. We hope that you will be able to enjoy your savings!

Kind Regards,
The Flipper Team

Rated 5 out of 5 stars

Very pleased with the service from Flipper.

Very pleased with the service I have received from Flipper, I have been on compere sites and found that Flipper has always flipped me when necessary to better deals, I have been with them now for quite a long time now and intend stopping with them, I recommend you give them a try.

17 August 2021
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Reply from Flipper

Hi Trevor,

Thank you for your review. We are happy to hear that you love our service and look forward to saving you more money with each Flip!

Kind Regards,
The Flipper Team

Rated 5 out of 5 stars

A brilliant service….

A brilliant service takes all the hassle out of managing energy suppliers and any supplier issues are dealt with promptly and efficiently. Can’t recommend highly enough

17 August 2021
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Reply from Flipper

Hi Richard,

Thank you for your lovely 5 star review!

We are very glad that you are so happy with our service and we look forward to looking after you for years to come!

Kind Regards,
The Flipper Team.

Rated 4 out of 5 stars

Looking forward to the future for…

Looking forward to the future for cheaper gas and electric bills.

16 August 2021
Flipper logo

Reply from Flipper

Hi Mrs Davies,

Thank you for signing up to Flipper and for your review.

We look forward to continuing saving you money throughout your time with us.

Kind regards
The Flipper Team

Rated 3 out of 5 stars

Very good but just one problem

Very good but just one problem, the £30 charge and the paying in advance when pay in arrears resulting in two large bills at once !!

15 August 2021
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Reply from Flipper

Hi Gillian,

Thank you for your review.

I have attempted to call you today however, I was unable to get through.

We completely understand that double payments are not ideal, Some suppliers take an early Direct Debit payment as an account buffer. This is used as credit on your energy account and if your Direct Debit fully covers your bills, you'll get that money back when we flip you away.

Our annual £30.00 fee means we don't take commission from any of the energy suppliers so can switch you to a wider range of deals, saving you more money.

Other sites only switch you to deals that earn them commission from the energy supplier, so they may not be able to move you to the best tariff available.

I can see that your first flip has now gone live and this will save you £258.49 across the year compared with your previous supplier and we look forward to saving you even more in the future.

Please do not hesitate to contact us on 0345 528 0000 if you would like to go through your account over the phone.

Kind Regards
The Flipper Team

Rated 5 out of 5 stars

Refreshing change of energy supplier

My brother recommended Flipper and the change over was rapid, painless and done to my entire satisfaction. i look forward to a long and beneficial partnership.

14 August 2021
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Reply from Flipper

Hi Harold,

Thank you for your kind review,

We are so pleased you have decided to use our service and we look forward to saving you as much as possible on your energy bills for years to come.

Kind Regards,
The Flipper Team.

Rated 5 out of 5 stars

Great service

14 August 2021
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Reply from Flipper

Hi Sandra,

Thank you for your five star review.

We are very pleased that you are pleased with our service and we are always here should you need us.

Kind Regards,
The Flipper Team.

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