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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are really happy with the user experience, finding the app and website intuitive and easy to navigate. Many people appreciate the technology, highlighting its speed, efficiency, and the convenience of cloud-based editing. The platform is often described as a useful tool for various editing needs, with many praising its accessibility and user-friendly interface. However, some customers also noted significant issues with the product itself. A few other people also felt that the product does not work as expected, citing problems with video export, files not uploading, and the software crashing. Some reviewers mentioned difficulties with longer videos and the inability to download their work, leading to frustration and lost progress.

What people talk about most

User experience

People report positive experiences with the user experience. Many reviewers find the platform intuitive, easy... See more

Application

Customers had positive experiences with the app. Many reviewers praise its efficiency for video editing,... See more

Technology

Clients share positive opinions on technology, particularly praising its efficiency and cloud-based features.... See more

Website

Customers consistently note positive experiences with the website. Many reviewers praise its speed,... See more

Product

Reviewers highlight ambiguous aspects of the product. While some customers praise it as an absolute... See more

Based on these reviews

Rated 5 out of 5 stars

I love how they give free more than 1gb storage for free users and its very easy and kind of smooth to use, its actually a pretty good web for editing :D

Rated 5 out of 5 stars

The multiple options given by the app for a free account. There could be a limited time for members to work with each other on the free account, for ease of work. If I had the money, I would have boug... See more

Company replied

Rated 5 out of 5 stars

It was software with an easy-to-understand interface that allowed me to do the tasks I really wanted to do. I highly recommend it to anyone who is thinking about using it in the future!

Rated 5 out of 5 stars

The software was simple and easy to use and very accessible due to it being in the web browser. Overall, a very useful tool.

Company replied


Company details

  1. Video editing service

Written by the company

Flixier is a browser-based AI video editor for creators and teams who need to move from idea to publish without switching tools. Record your screen or webcam, upload footage, or generate clips with AI, then shape everything inside one continuous timeline. Instead of exporting between tools, you trim, sequence, refine by transcript, enhance audio and visuals, and prepare videos for distribution within the same project. AI generation lives directly inside the timeline, allowing scenes to evolve alongside your existing footage without resetting the workflow. Because rendering runs in the cloud, performance doesn’t depend on hardware. Teams can collaborate on shared projects, leave comments directly on the timeline, and publish without managing versions or file transfers. Flixier is used to create product demos, onboarding and training videos, lessons, and social content where speed matters and videos still need to feel finished and ready to share.


Contact info

4.1

Great

TrustScore 4 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

The multiple options given by the app…

The multiple options given by the app for a free account. There could be a limited time for members to work with each other on the free account, for ease of work. If I had the money, I would have bought it. One of the best editing websites for beginners.

25 August 2025
Unprompted review
Flixier logo

Reply from Flixier

Hi!

Thank you for your kind words and positive review! We're thrilled to hear that you're enjoying your experience with Flixier.

Warm regards from the Flixier team ✨

Rated 4 out of 5 stars

Easy to use and proficient

Editing on Flixier is simple and proficient. From the AI and the easy dragging. Importing and exporting is very simple with a click of a button. I have been using Flixier for AMVs, and it has fast transitions, filters, and audio enhancing.

9 May 2025
Unprompted review
Flixier logo

Reply from Flixier

Hi!

Thank you for your kind words and positive review! We're thrilled to hear that you're enjoying your experience with Flixier.

Warm regards from the Flixier team ✨

Rated 5 out of 5 stars

The software was simple and easy to use…

The software was simple and easy to use and very accessible due to it being in the web browser. Overall, a very useful tool.

7 August 2025
Unprompted review
Flixier logo

Reply from Flixier

We are so grateful for your 5-star review. Thanks for sharing your experience with us and the Flixier community.

Rated 1 out of 5 stars

They keep charging after subscription…

They keep charging after subscription has been canceled, No support nor customer service to remedy the situation.

1 August 2025
Unprompted review
Flixier logo

Reply from Flixier

Hi there!

That doesn't sound good. I'd love to sort out the issues you have raised here. Flixier's payment processing adheres to all industry regulations and best practices, ensuring our valued creators' utmost security and peace of mind.

Could you help me with a bit of context of what happened? Email us at support@flixier.com or andra.p@flixier.com with your account so I can get to the bottom of this.

Rated 4 out of 5 stars

beginner friendly video editor

its a beginner friendly video editing software

21 July 2025
Unprompted review
Flixier logo

Reply from Flixier

Hi!

Thank you for your kind words and positive review! We're thrilled to hear that you're enjoying your experience with Flixier.

Warm regards from the Flixier team ✨

Rated 2 out of 5 stars

"Flixier is fast

"Flixier is fast, intuitive, and surprisingly powerful for an online editor!"

What do you like best about Flixier?
Flixier stands out with its lightning-fast rendering speeds and cloud-based editing. The drag-and-drop timeline is incredibly user-friendly, making it easy to get started even without prior video editing experience. I also really appreciate the auto-subtitling and transcription tools—they save a ton of time and are impressively accurate. Collaboration is smooth too—you can share projects with teammates or clients without dealing with large file transfers.

12 July 2025
Unprompted review
Flixier logo

Reply from Flixier

Hi,
Thank you for your kind words! Your feedback is valuable to us, and we would love to take it to 5 stars. Could you share what we can do better?

Rated 5 out of 5 stars

It's make a very nice platform

It's make a very nice platform

9 July 2025
Unprompted review
Flixier logo

Reply from Flixier

We are so grateful for your 5-star review. Thanks for sharing your experience with us and the Flixier community.

Rated 1 out of 5 stars

Poor customer service

The software has numerous issues when processing videos. When customer service is contacted, they open a support ticket with the "engineering" team, which can remain unresolved for weeks. The service is terrible; the only thing they handle promptly is enforcing internal policies to avoid issuing refunds.

29 May 2025
Unprompted review
Flixier logo

Reply from Flixier

We're truly sorry to hear about your experience.

We understand how important timely support is, especially when working with video projects, and we regret that we fell short of your expectations.

We’d appreciate the opportunity to make things right. When you have a moment, please reach out to us directly at support@flixier.com so we can take a closer look at your case.

Thank you for your patience and for bringing this to our attention!

Rated 4 out of 5 stars

Flixier is a great and intuitive…

Flixier is a great and intuitive platform - not only to edit video content but also for text to speech applications: They have the best AI Voices I ever found on the net - generation is limited to 2.500 charcters (around 3 Minutes) per generation - but is is very fast and you can easily do a 20 minute video within 10 minutes max incl. arring / editing. Only problem is if you want to make videos that are much longer than 1 h - they have severe export problems - so up to 1-1,5h everything is fine - or for multiple hours sound without video also no problem - when you know what it can and what it cannot do - it is an absolutely amazing tool and much less expensive than elevenlabs!

4 June 2025
Unprompted review
Flixier logo

Reply from Flixier

Hi there! Thank you for your kind words and feedback!

Warm regards from the Flixier team ✨

Rated 4 out of 5 stars

It was so easy to use and so accurate…

It was so easy to use and so accurate in term of video to text...I recommend this...

1 June 2025
Unprompted review
Flixier logo

Reply from Flixier

Hi!

Thank you for your kind words and positive review! We're thrilled to hear that you're enjoying your experience with Flixier.

Warm regards from the Flixier team ✨

Rated 5 out of 5 stars

High School Stop Animation

I enjoyed using Flixier with my High School Tech classes to create our mini stop animation projects. The platform was easy to use and explain.

18 April 2025
Flixier logo

Reply from Flixier

We are so grateful for your 5-star review. Thanks for sharing your experience with us and the Flixier community.

Rated 1 out of 5 stars

Impossible to unsubscribe from

This product is impossible to unsubscribe from! Website says "Go to cancel my subscription..." but it can't be found. I keep getting billing notices, but they don't respond to queries, or demands to cancel! I've been since October - no success! They have tried to bill me constantly - only canceling my card has kept my money from them. I have sent 5 emails asking to stop!
I'm at my wits end - what can I do?

28 October 2024
Unprompted review
Flixier logo

Reply from Flixier

Hello! We're truly sorry to hear about your experience and understand how frustrating this must be.

Our cancellation process is fully self-service and available at any time from your Billing & Plans tab when logged into your account. The "Cancel Subscription" button is located at the bottom-right corner of that tab. If you don't see it or are having trouble, it’s often due to not being logged into the correct account — we're more than happy to help you locate it.

We also want to clarify that we respond to every support request, please send an email directly at support@flixier.com or andra.p@flixier.com

Again, we apologize for the inconvenience and appreciate you bringing this to our attention.

Best regards,
Flixier Support Team

Rated 1 out of 5 stars

DO NOT consider this provider

DO NOT consider this provider. Too glitchy. Gifs don't load properly so they look terrible on at least half the gifs you load. Subtitles don't load properly so you end up spending an hour or more fixing for a 5 minute video! Terrible customer service - you won't get an answer for days. I paid for over 18 months and when I decided to cancel, they deleted ALL 18 months of my work! They did not advise they would do this and just stated it's in the T&C's!!
Top reviews on here are false.

27 January 2025
Unprompted review
Rated 4 out of 5 stars

Really well made editing site...

Really well made editing site simple,easy to learn,and it goes easy on lower end devices love using it the only problem I found with it is a little laggy when creating bigger and more edits and the export time I feel like is a little low but its really nice 4.5

1 April 2025
Unprompted review
Flixier logo

Reply from Flixier

Hi there! Thank you for your kind words and feedback!

Warm regards from the Flixier team ✨

Rated 1 out of 5 stars

I have to admit that is easy to use it…

I have to admit that is easy to use it but it doesn't allow you to download your work unless you publish it and that is not cool!

28 March 2025
Unprompted review
Flixier logo

Reply from Flixier

Hello Dimitris! You can download your exports without necessarily publishing them. Please reach out to support@flixier.com and the support team will assist you!

Rated 5 out of 5 stars

Very good

Very good, recommended it

8 March 2025
Unprompted review
Flixier logo

Reply from Flixier

Hi!

Thank you for your kind words and positive review! We're thrilled to hear that you're enjoying your experience with Flixier.

Warm regards from the Flixier team ✨

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