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Flixy Reviews 622

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TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 570 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting that the support team is helpful, professional, and quick to respond to queries. Many people appreciate the short wait times to speak with a live agent and the polite, understanding approach of the staff. The ordering process is often described as easy and straightforward, with a well-constructed website that makes it simple to understand what is being purchased. However, some people were dissatisfied with the product itself, mentioning that it did not meet their expectations or function as advertised. Issues such as difficulty navigating, slow performance, or the product not working with their existing devices were occasionally reported. Some customers also found the ordering process to be tricky due to multiple pop-ups for additional products, leading to a feeling of being pressured to buy unnecessary add-ons.

What people talk about most

Product

Clients share ambiguous opinions on the product. Many reviewers express disappointment, stating the product... See more

Order

Consumers find the ordering process to be ambiguous. While many reviewers report that ordering is easy and... See more

User experience

Reviewers mention ambiguous feedback about user experience. Many customers found the setup and navigation... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the promptness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

During process of hooking up very difficult to navigate a nd shut off and on. Come to find out we all have Smart TV’s which worked great once stick was taken out. So found the expensive way we don’t... See more

Rated 4 out of 5 stars

Just ordered 3 fire sticks. Haven't received them yet, so can't review the product. However, I didn't like the multiple pop'ups during the ordering process to try to get me to order more products.

Rated 4 out of 5 stars

My purchase was not great but my experience with the support team has so far been good. They have responded quickly to my queries. My purchase was disappointing. I had already purchased once before fr... See more

Rated 4 out of 5 stars

I spent several hours trying to get it hooked up to the internet. I never got it hooked up. I do not know if it was because it was an apple device. I even followed the instructions that was sent to m... See more

Company details

Written by the company

Flixy TV Stick is a compact, plug and play device that instantly transforms any television with an HDMI port into a complete smart entertainment hub. Simply connect it to your TV and Wi Fi to unlock access to thousands of TV channels, streaming platforms, movies, shows, and apps in minutes. Designed as a cost effective alternative to traditional cable and multiple streaming subscriptions, Flixy TV Stick provides broad access to entertainment with a one time purchase and no recurring monthly fees. It offers access to a wide range of live channels, trending platforms, the latest movies and TV shows, and even built in games for the whole family. Flixy TV Stick is also a practical solution for upgrading older televisions. Instead of buying a new smart TV, you can quickly turn your existing screen into a modern entertainment center with smooth navigation and easy to use features. Compact, portable, and simple to install, Flixy TV Stick delivers convenient home entertainment without complicated setup or long term contracts. Enjoy flexible viewing options and instant access to digital content from one small device.

Contact info

4.1

Great

TrustScore 4 out of 5

622 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Not as demonstrated

The stick will not connect to apps as promised. If it does, it continually loses connection, constant pausing, circle spinning.

7 April 2026
Unprompted review
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Reply from Flixy

Hello Bret,

We appreciate you taking the time to leave a review. Your feedback is extremely valuable to us.

After locating your communication with our customer support team, we can see that the situation was resolved in the meantime.

If you have any further questions, don’t hesitate to reach out again.

Have a lovely rest of the day,
Ron from Flixy

Rated 1 out of 5 stars

A lot of bad reviews!!!

3 April 2026
Unprompted review
Flixy logo

Reply from Flixy

Hello Richard,

Thank you for sharing your observation. We value all customer feedback and continuously use it to improve our products and services.

We'd be more than happy to answer any of your questions or concerns regarding the product, so please don't hesitate to reach out via support@flixyshop.com.

Best wishes,
Ron from Flixy

Rated 3 out of 5 stars

I GOT 2 OF THE FLIXY DEVICES

I GOT 2 OF THE FLIXY DEVICES, ONLY 1 WAS SUPPOSE TO BE SENT, I HAD CALLED AS SOON AS I REALIZED THERE WAS A MISTAKE IN THE ORDER AND WAS TOLD THAT THE WAREHOUSE WOULD BE NOTIFIED TO CANCEL ONE OF THE ORDERS, BUT I STILL GOT 2 SEPERATE ORDERS, I AM NOW TRYING TO GET A RETURN AND CREDIT FOR BOTH, THEY DO NOT WORK WITH MY TV

30 March 2026
Unprompted review
Flixy logo

Reply from Flixy

UPDATE

Hi Clarence,

Thank you for this information.

After reviewing your correspondence with our customer service department, we see that the situation has been resolved in the meantime.

If you have any further questions, please do not hesitate to contact us again.
______________________

Hello Clarence,

Thank you for your feedback.

For clarity, our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.

That said, we want to ensure your concern, including your return request, is properly addressed. As we were unable to locate your order based on the review alone, we have sent you a separate email requesting a few additional details.

Please take a moment to check your inbox and respond to our message at your convenience so we can assist you as quickly as possible.

Let's keep in touch,
Ron from Flixy

Rated 1 out of 5 stars

poor and/or false advertising.

The product does perform as advertised.

5 April 2026
Unprompted review
Flixy logo

Reply from Flixy

Hi Phillip,

Thank you for your feedback. We're saddened to hear that Flixy didn't meet your expectations.

Our record shows that you already contacted us in the meantime, and an agent has already replied to your request and offered you a solution.

If you have any further questions, please don't hesitate to get in touch with us again.

Best regards,
Ron from Flixy

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