flo.health Reviews 

i have been using flo consistently since 2017 and never had a problem until today. i used this app through two pregnancies and a miscarriage and now trying to conceive since november 2024. they got me today to sign up for a premium trial for a month for one dollar and as soon as i did it all of my tracking was gone. almost ten years worth. anyone who is trying to conceive after loss knows how stressful this can be and i just took up taking ovulation tests twice a day which has heightened the stress level. losing all of this data made me burst into tears. LUCKILY, it was resolved. but this left a really bad taste in my mouth. this is a really fragile time for me and i really didn’t need for that to happen. i want my dollar back.

After some failed attempts in getting pregnancy due to inaccurate apps. I decided to try Flo and let’s just say I got pregnant after two months! It was so spot on!

As it turns out, this app is much more than a period tracker. It helped me understand to what extent my hormones run my life, but also how to better handle the highs and the lows :)

Unclear on how I actually got subscribed to this and unclear instructions on how to unsubscribe as the only instructions provided stated that the subscription would be under my subscriptions on my Apple account and it was not. I actually had to find a Reddit post on how to cancel my account that I did not really feel like I signed up for in the first place. I had just taken a quiz from an ad on Pinterest and then somehow ended up subscribed and yet still never got my quiz results. i’m sure some of this is user error on my own part, but I just did not feel very happy with the transparency of where the subscription was held and how to cancel it and I do not feel like I was ever able to actually access a subscription that I paid for.

This app is a total scam. I signed up for a 2-week trial via the app, which was an introductory price of £1 to try it. I found the app too complicated and overlay fussy as I simply wanted a period tracker. So I cancelled during the trial period. A month later, I was charged £79.99 out of the blue. I had cancelled the app during the trail and was sent a notification from Apple to confirm it was cancelled, so the charge was completely out of the blue, unauthorised and believe to be completely illegal.

I asked Flo for help, and they denied any knowledge, claiming they couldn't find any record of me having a subscription with them! It took multiple attempts to get any sense out of Flo to locate proof of my account and get a refund. I was refunded in the end, but not without a lot of stress. I wouldn't recommend using the app.

Scammers.

On review of my credit card statement saw I had been charged 34.99 for two months in 2026 for a subscription that was cancelled back in 2023.

How on earth can you take payments for something that was cancelled 3 years ago. Credit card company contacted to dispute and refund straight away, but that’s not the concern. Surely this is illegal?? Is this how the company make money. In a time where the cost of living is sky high, the difference £70 would
Make to my children is immense not to mention the interest incurred on my card. Disgusting I will be sure to make anyone I know that this company will keep your details and take sneaky payments

Further info- the response from flo below is not even equating to the complaint. The reinstated an old subscription without authorisation. I emailed them as asked and explained the situation again, got a scripted response not even answering my questions. Months of payments taken without my authorisation and now are ingnoring the request for info. They say a subscription must have been resigned since asked for the details used to set up the subscription, the email, the IP address name and details on the subscription. sCAMMERS

Flo reminds me of my cycles start and end date.
I get comfort and reassurance. And it encourages me to know my body and how it works

Its frustrating that the app cannot figures out my cycle is weird because I'm perimenopausal.
It keeps taking me through all the possible options except that. Think it might be time to move to an app that is more suitable for older women who are in perimenopause.

The best app ever, I’ve been using it for 6 years and it helps a lot to be aware about my body and everything

The fact that I get daily notifications of what might be happening to my body, how to go about it and prepare for it

Scam signed up for a report and got nothing

Edit - I have been. They can’t find an account connected to my email even when I send a screenshot of my profile. Answered all th questions followed all the prompts paid the money for the subscription AND nothing.

i am happy with yall

They are helping me know my body more and my period assumption is most time accurate

i like the app. it's very practical and useful.

This company is a complete fraud. F.L.O. took £40 from me and never delivered anything. I have tried every channel to get a refund—no one replies, no one cares. This is outright theft, and I will not stop until I get my money back. I warn everyone: avoid this company at all costs. I will escalate this as far as I need to, but they must pay me back

There isn't a place where one could type out what symptoms they have or what they feel. This would help a lot

Have used this app for years. Nothing but positive vibes all the way.

Unfortunately after 10 years of using the app, I have recently come to experience Flo don’t genuinely care about their customers, but merely are more interested in money- which you can see from the constant advertising when using it, and obvious lack of customer care when contacting them regarding an issue.

I recently signed up to a 14 day trial and got charged a subscription the same day.
I tried to refund through Apple with no success, then when I reached out to the company via email, they returned with a generic email and no clear help (or desire to want to really help resolve my issue).

Which saddens me as up until more recently (before the constant advertising) Flo was insightful and easy to use.

I don’t think I would recommend Flo to others in the way that it has changed now with these things.

I was literally scammed to pay for this app!
It came up as a quiz about perimenopause and to find out your results you needed to be a paid member. Once I paid for the trial period- no results are to be found! No mention of it anywhere! Duped!