FLOLAB Reviews 989

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers generally find the user experience to be positive, highlighting ease of installation and the effectiveness of features like anti-reflective coatings. Many appreciate the quality of the products, with some noting the premium feel and attention to detail in items like screen protectors and cases. However, some people were dissatisfied with the product's durability, reporting issues like quick scratching, cracks appearing soon after installation, and cases deteriorating. There is also a notable concern regarding customer service, with some users experiencing unresponsiveness to warranty claims and emails, and difficulties in getting replacements. Additionally, a few customers mentioned problems with product fit, such as screen protectors being too small or incompatible with certain phone cases, leading to bubbles.

What people talk about most

Product

Users describe ambiguous interactions with product. Many reviewers praise the high quality, durability, and... See more

Quality

People report ambiguous experiences with quality. Many consumers praise the high-end feel and impressive... See more

User experience

Reviewers mention positive feedback about user experience. Many customers praise the easy installation... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the support... See more

Warranty

Customers had ambiguous experiences with warranty. Many reviewers appreciate the lifetime warranty and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I've been a FLOLAB customer for a long time and used to receive my orders in about 3-5 days. This time, it took over 14 days. For the price these cost, waiting 2-3 weeks for a screen protector is u... See more

Company replied

Rated 2 out of 5 stars

Overpriced screen protector IMO. I baby my phone, that said, it's had maybe 2 minor drops since I got it, and the screen protector, 2 months ago. Minor scratches appeared on the protector almost... See more

Rated 2 out of 5 stars

It seems that flolab does not want honest reviews on their website. I criticised the tri fusion case for the iphone 15 pro for its material that is scratching very fast after purchase. I would rate th... See more

Rated 2 out of 5 stars

The glass material seems superb. But it produces bubbles that are impossible to get out. I've just installed it on a brand new iPhone, removed the original screen paper and immediately put on the flol... See more

Company replied


Company details

  1. Mobile Phone Accessory Shop

Written by the company

Embarking on a Journey to Deliver Exceptional Products for the People Drawing from our extensive experience sourcing products for some of the world's most renowned brands, we felt inspired to establish our own unique mark as a distinguished, people-centric brand in the marketplace. At FLOLAB, we bring you a diverse array of outstanding products that not only look fantastic but also perform impeccably, setting us apart from other emerging brands. Our mission, rooted in the fusion of simplicity and technology, led to the birth of FLOLAB—FLO symbolizing movement and LAB representing innovation. We recognize the challenges faced by customers in navigating a market filled with grandiose promises and unfulfilled expectations. That's why we're here to redefine the norm by delivering the most cutting-edge products at unmatched prices, all while prioritizing our customers' needs. So, let's embrace the FLOLAB revolution together—join us today at flolab.io and discover a world of innovative excellence, crafted with you in mind.


Contact info

3.2

Average

TrustScore 3 out of 5

989 reviews

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1-star

Replied to 24% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent choice

I bought a screen protector and got it delivered to Germany — no issues, easy application, good fit. Nothing to complain about!

3 December 2025
Unprompted review
Rated 2 out of 5 stars

Great product, HORRIBLE shipping!

Love the product, but the shipping is a whole different story. According to my tracking the origin of shipment was in Chino. This is approximately 1.5 hours drive from my residence. After going in circles going to different locations, it finally made it's way to my house FOUR DAYS LATER! I also have the lens protectors that were ordered the same day and status shows "Out for Delivery" since yesterday 12-9-2025. Today is 12-10-2025. Still waiting on that item to show up. The two companies are GOFO for the screen protector and UniUni for the lens protector. According to the FloLab their website under "shipping" they use USPS, UPS, and FedEx. I reached out to FloLab and have not heard back. I knew I should have ordered it on Amazon.

10 December 2025
Unprompted review
Rated 2 out of 5 stars

Overpriced screen protector IMO

Overpriced screen protector IMO. I baby my phone, that said, it's had maybe 2 minor drops since I got it, and the screen protector, 2 months ago.

Minor scratches appeared on the protector almost immediately, and this week I had a crack running from bottom left corner to top right corner. Just a single crack, no suggestion of an impact point.

I realise they offer a replacement if you pay for postage, but I live outside the US, so that's pointless.

8 December 2025
Unprompted review
Rated 2 out of 5 stars

Try making a claim

New phone, need to protect it. The choices are overwhelming. I slammed through the Belkin I bought at the Apple Store before I had time to register it. Reviews sent me to FloLabs. The choices are daunting if you don't know what you need. I watched a few ads and made my pick. After all, they also have a replacement guarantee. I was disciplined and registered.

Well, try making a claim.

They ask for a mirror selfie. WTF? I had to google it. (I'm also an award winning filmmaker, I know my tech. But it was a challenge.) Once you get that selfie to reveal the chip on the indistructable screen, it should be easy peasy, right? Ha! The way the claim system is programmed, you load the info and it disappears. Over and over. Who has the time for this? And that is exactly what they said when they created their nifty form.
They are not indestructible, not cheap and impossible to claim for a replacement.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

OK until you need to use the warranty

The screen protector was good and they offered a lifetime warranty. It needed replacing and I’ve filled out the form on their website twice and got no response. In my experience there is no warranty which makes it overpriced and not worth the money. Save yourself time and money and go elsewhere.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Screen protector iPhone 17 pro

Got a screen protector for my new IPhone 17 Pro and just installed it. Perfect fit! You do not even realise that there is a protector on top. High quality and easy to put on. Lifetime warranty on top. Thank you!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Flolab is the top screen protector…

Flolab is the top screen protector hands down. No other screen protector will give you the amount of coverage and high quality this screen protector does. And the lifetime warranty is legit! Please make sure you register for it. It is so worth it! Would always recommend this screen protector for your expensive phone.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Great screen protector for my iPhone 17…

Great screen protector for my iPhone 17 Pro Max! Installation was a breeze and screen protector is top quality. I love that there are no light bleeds on the edges of the screen unlike my previous screen protector. Would definitely recommend!

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Not compatible with quadlock case

The flolab screen protector for the iphone 17 is absolutely great except it is too big to be compatible with a quadlock case. When you put the case on, it wedges underneath and lifts the edges of the screen protector which leaves about 40% of the screen as air bubbles which you absolutely cannot remove. Flolab apologised and accepted that their "case compatible" product isn't compatible with my case but said I couldn't return it as it was now used. They refused to issue me a refund but did offer me 30% off a new flolab screen protector... which of course also wouldn't have fitted. No doubt it is compatible with some cases. DO NOT BUY if you have a quadlock case.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

I do NOT recommend Flolab yet.

I ordered a screen protector last month and at first, it had bubbles which I could not remove until several times trying next day. There is also a lot of dust under the protector which is annoying and therefore I asked Flolab if they could send me a new one but I never got a reply.

The application method is weird because you clean the screen before the application and yet it will still get dust while putting the applicator on the phone.

I want a replacement product.
This time I would clean the applicator too.

I can change my review depending on Flolabs response.

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Ordered the nanoarmour 7 with privacy…

Ordered the nanoarmour 7 with privacy glass and the product cracked within the first week or two. Very disappointed for the price I paid and for the fact that I have to pay for shipping each time this happens, which seems like it will be a lot

10 November 2025
Unprompted review
Rated 3 out of 5 stars

Trust the company if you are very patient.

Had bubble problem. Their initial response “don’t worry“, “your concern important and will be promptly resolved“. After responding to their query about my phone case, there was no subsequent response to three following emails. However, within hours of an initial review, they responded with helpful suggestions and an offer to replace the protector. Unless you are very patient, avoid frustration and time wasting, perhaps consider an alternative protector.

10 November 2025
Unprompted review

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