I never imagined facing 5 inches of groundwater in my basement, but after speaking with someone from the Flood and Water Pumps sales team, I felt confident this issue could be easily resolved. They su... See more
Company replied
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Review summary
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There were some delays in delivery which were not your fault, but Tammy was brilliant in resolving effectively. The service and support she provided were absolutely first class. In my many years I hav... See more
Company replied
Purchased a submersible pump from floodandwaterpumps.co.uk The price was the most competitive and the delivery was very fast and secure. Extensive range of pumps and no problems with the whole proces... See more
Company replied
SIMPLE, you told me next day delivery and it was, the information over the phone was great once the girl could understand my Scottish language. All in all a great supply company, many thanks Colin.
Company replied
Company details
- #11 of 12 best companies in Water Pump Supplier
- #4 of 4 best companies in Hose supplier
- #5 of 6 best companies in Irrigation equipment supplier
- #5 of 5 best companies in Lawn irrigation equipment supplier
- #5 of 6 best companies in Pumping Equipment & Service
- #6 of 6 best companies in Swimming pool supply shop
Written by the company
Water pumps and expert advice with next day delivery. For domestic and industrial use. Puddle pumps, sump pumps, engine driven pumps. Shop online or contact us for more information 0115 9870358
Contact info
Unit 36, NG14 6AT, Nottingham, United Kingdom
- 01159870358
- enquiries@floodprotectionsolutions.co.uk
- floodandwaterpumps.co.uk
4.6
Excellent
718 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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To someone my age who isn't confident…
To someone my age who isn't confident buying online it was a joy to be able to make a phone call and speak to a human being and not a computer. The person l spoke to was very knowledgeable about the item l was after and answered all my questions.
The item has been delivered when it was expected , l haven't had to unpack it yet , that's for tomorrow. Very satisfied with my treatment from this company.
13 January 2025
Reply from floodandwaterpumps.co.uk
Hi Miss Mayne, thank you for the very kind review, it was a pleasure to chat with you. Thanks FPS Team
A great product for clearing excess water of the garden
Pump arrived on time and in good condition. Using it for the first time today it was easy to set up and is working well
8 January 2025
Reply from floodandwaterpumps.co.uk
Hi Edward, thank you for taking the time to leave a review, I'm happy that everything was simple to get working. Thanks FPS Team
Quick and speedy service and very…
Quick and speedy service and very helpful in resolving a problem we initially had.
2 January 2025
Reply from floodandwaterpumps.co.uk
Thank you for taking the time to leave a review - FPS team
Reply from floodandwaterpumps.co.uk
Thanks Carl, glad we could be of assistance, - FPS Team
Reply from floodandwaterpumps.co.uk
Thank you so much for the lovely review - FPS Team
Reply from floodandwaterpumps.co.uk
Hi, thank you for taking the time to leave us a 5 star review. FPS Team
Reply from floodandwaterpumps.co.uk
Hi Paul, thank you for the 5star review FPS Team
Purchased many items this last week
Purchased many items this last week. Always a very simple ordering system, no issues whatsoever.
A well recommended company.
12 December 2024
Reply from floodandwaterpumps.co.uk
Hi John, thank you for the 5 star review FPS Team
Very speedy delivery prompt as stated
Very speedy delivery prompt as stated. Left in exact area that I stated and I was kept up to date all the way through
12 December 2024
Reply from floodandwaterpumps.co.uk
Hi Estelle, thank you for taking the time to leave us a lovely review, FPS Team
I realised immediately after ordering…
I realised immediately after ordering that I'd forgotten something, with a few minutes to go before the order cut off time. I phoned and spoke to a human (itself unusual now), who amended the order straight away. Delivery was fast as per the web site, and the product excellent.
25 November 2024
Reply from floodandwaterpumps.co.uk
Hi Graham, Thank you for the kind review - FPS Team
Help with selection of pump and super…
Help with selection of pump and super efficient ordering / delivery. It has just arrived!
29 November 2024
Reply from floodandwaterpumps.co.uk
Hi Valeria, thank you for taking the time to leave a review, it's really appriecated. If you could spare 5min to also leave a review on google as well that would be fantastic https://g.page/r/CVn64QvHc2xOEBM/review thanks FPS team
Ordered and delivered within 24 hours
Ordered and delivered within 24 hours, Exactly what I needed to complete the task.
28 November 2024
Reply from floodandwaterpumps.co.uk
Hi Deb, thank you for taking the time to leave a review. We would really appriecate it if you were also have to leave a review on Google for us https://g.page/r/CVn64QvHc2xOEBM/review Thanks FPS Team
Excellent same day dispatch of a large…
Excellent same day dispatch of a large order. Very pleased.
26 November 2024
Reply from floodandwaterpumps.co.uk
Hi Paul, thank you for taking the time to leave a review. FPS Team
The pump was packaged well and…
The pump was packaged well and delivered promptly. I would like to have a little more advice on the necessary dimensions of the outlet hose pipe - for example, internal dimension?
18 November 2024
Reply from floodandwaterpumps.co.uk
Hi Colin, thank you for taking the time to leave a review. If you require further information please contact our team at enquiries@floodprotectionsolutions.co.uk
This company provided me with an…
This company provided me with an excellent Puddle Pump to enable me to clear excess rainwater from the bottom of my garden. Their online video was most useful.
26 September 2024
Reply from floodandwaterpumps.co.uk
Good afternoon David, thank you for your kind review, I'm glad you found the video helpful Thanks FPS Team
Good company to deal with so far
The company answered all my queries. Kept me well informed on the progress of my order and let me know when to expect the delivery. Cannot give any details on the product as not yet delivered, but expected this week.
4 November 2024
Reply from floodandwaterpumps.co.uk
Good afternoon Bob, thank you for your 5* review
Would have been 5* but I missed a part…
Would have been 5* but I missed a part of my order and was hit with a £20 min order charge when I ordered the missing part. Apart from that the service was excellent.
31 October 2024
Reply from floodandwaterpumps.co.uk
Good afternoon Chris, thank you for the kind review. We had to instigate the minium order value due to processing costs. I'm sorry this was a problem when you missed something off your order. Regards FPS team
Very good website
Very good website. Plenty of choice with details about each model. Easy to order. Product, which was very well packed, arrived as expected.
28 October 2024
Reply from floodandwaterpumps.co.uk
Thank you for your order and your kind review. We are glad everything met your expectations.
The company replaced a defective pump…
The company replaced a defective pump immediately and at no cost to myself.
17 October 2024
Reply from floodandwaterpumps.co.uk
Hi Gary, thank you for the 5 star review
Queries responded to promptly and pump…
Queries responded to promptly and pump tracking information given
18 October 2024
Reply from floodandwaterpumps.co.uk
Good morning, thank you very much for your kind review - FPS team
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