Floof Gang Reviews 50

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Easy to use website. The products feel like they were made from quality material and are very hard wearing. The designs are so unique. Customer service and update emails were really professional. Woul... See more

Rated 5 out of 5 stars

THEM EYE CATCHING DESIGNS HAVE ME WANTING TO ORDER THE ENTIRE SHOP!! we ordered the trippy face collar & lead set with poo bag lead attachment it also came with free poo tag carrier wich was a bonus... See more

Rated 4 out of 5 stars

The quality of the collars are brilliant; solid materials with vibrant designs that feel like they'll stand up to whatever dogs throw at them. There was an error on sizing, but the company promptly se... See more

Rated 3 out of 5 stars

Had to return a collar as the clasp was faulty, in first use it broke. Quality for price isnt there. The prinit isnt as vibrant. Mine lookes to be sun bleached. Poo bag clasp completely stapped. Custo... See more

Company replied

Company details

  1. Pet shop

Written by the company

Elevate your pup's style with Floof Gang – where streetwear meets pet wear in a vibrant blend of cool and trippy designs. Explore our artistic collars, tailored for fashion-forward dogs who love to stand out. Fashion for floofers!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

50 reviews

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Rated 5 out of 5 stars

Great customer service 😁

Great customer service 😁

As for the product, well I got the Zombie Set for my Siberian Husky. Blu will be 6 this year coming, since I've had blu I've always stuck with manmat untik recently. As I wanted something that would be easier to put on & take off (also for my kids) also something that felt strong & secure.
While searching Google I visited Floof gang a couple of times because it all honestly it was the alternative designs that drew me in first.
We've been using the collar & lead for over a week now, I absolutely love it.
Love the design - the quality of the buckles, the swivel at the bottom of the lead.
It's all fantastic , I'd highly recommend

24 October 2024
Rated 5 out of 5 stars

The most beautiful set from you

The most beautiful set from you, the quality of the products is wonderful. My son has taken to calling our dog a princess since she got her new bits. Delivery was very quick too

17 September 2024
Rated 5 out of 5 stars

Love them!

Absolutely love floofgang and how quick delivery was! The products are beautifully made and all to a high standard :)

6 September 2024
Rated 5 out of 5 stars

WOW! Love it x

The designs are so cool I love them all, really blown away by the quality, ordered from a few shops and the floof gang bits are noticeably much better. Delivery was really quick sent same day and received on time. xx

28 August 2024
Rated 3 out of 5 stars

Had to return a collar as the clasp was…

Had to return a collar as the clasp was faulty, in first use it broke. Quality for price isnt there. The prinit isnt as vibrant. Mine lookes to be sun bleached. Poo bag clasp completely stapped. Customer service has been good at replacing it ,still waiting on mail delivering. Lovely staff, unique patterns but nit worth their mark up

3 September 2024
Unprompted review
Floof Gang logo

Reply from Floof Gang

I'm very sorry to hear of the troubles with your order. While we do our best to offer great products and service, unfortunately, there will occasionally be the rare instance where an issue arises that's out of our control.

I'm glad we were able to get the items replaced for you quickly.

Thank you for the feedback.

Rated 5 out of 5 stars

Outstanding Quality

The quality of the products is amazing. The clasps, rings and material are all excellent quality. I'll be continuing to shop with Floof Gang and highly recommend their product quality and super fast delivery!

7 August 2024
Rated 5 out of 5 stars

Great quality and service

I got the trippy set and was really pleased when it arrived. The pattern is so unique and of very high quality, I forgot to add the accessory which floof gang kindly arranged for me very quickly so the customer service was top notch also. Would recommend.

10 July 2024
Rated 3 out of 5 stars

Good customer service but bad quality product for price

Quality of the metal parts isn’t that great. The placement of the tag so close the the clip sometimes means the tag gets caught on the leash at times and can easily break the tag off.

The poop bag I got broke within the first use snapped off the leash and was replaced which is why I’m giving a somewhat positive rating. Customer service was good enough to replace free of charge. And arrived in good time (I paid next day delivery)
The set really does not feel to be worth the value of what you pay for them sadly.
I do wish the quality felt better but they just don’t. I wouldn’t buy again.

25 June 2024
Floof Gang logo

Reply from Floof Gang

We are very sorry to hear about your experience. The metal hardware we use is high-quality aircraft-grade aluminum, which offers the best strength-to-weight ratio for comfort and durability. Many other sets available at the same price use cheaper zinc alloy hardware, which is less durable and significantly heavier.

Regarding the ID tag holder, it must be positioned near the end of the collar to allow for size adjustment; Sadly, it wouldn’t be possible to place it elsewhere. We apologize for the issue with your poop bag accessory and are glad we was able to resolve this for you with a replacement free of charge.

As a small business, we strive to go above and beyond for our customers. We spent a lot of time ensuring our products are of the highest quality, and we are sorry they fell short of your expectations on this occasion. Thank you for your feedback.

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