Absolutely fantastic product. Brilliant delivery service and comms. Had some heavy cement stains on new porcelain patio this removed it. I found the repeat coats worked better than aggressive rub... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered direct & items delivered within 2 days. Well packaged & no damage. Softwash Render Cleaner worked really well, first time & at maximum dilution of 1 plus 3. Sprayed on with Karcher washer w... See more
Just moved into an eleven year old property with an unsealed garage floor and black tiles in house hall way and kitchen. Bad combination! Having walked from garage into house leaving heavy white foot... See more
We inherited a rather drab looking travertine kitchen floor when we moved house. Ordinary floor cleaners didn't have any effect. On first using this product I didn't think it had made any difference... See more
Company details
Written by the company
We provide professional natural stone floor and ceramic tiled floor cleaning, sealing and maintenance products for both the DIY and trade use markets.
Contact info
Unit N7, Meltham Mills Industrial Estate, Meltham, Holmfirth, HD9 4DS, Huddersfield, United Kingdom
- 01484 861461
- info@floorseal.co.uk
- floorseal.co.uk
4.7
Excellent
305 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely fantastic
Absolutely fantastic! All the stubborn blackspot has gone and pathway looks fab!
22 December 2019
Unprompted review
Reply from Floorseal ltd
Many thanks for taking the time to review our Floorseal Patio Black Spot Remover Plus!
Fast delivery and good product
16 December 2019
Unprompted review
Reply from Floorseal ltd
Many thanks for leaving us a great review.
Floor seal very good product,low odour
Floor seal very good product,low odour, quick drying,prompt delivery.
Excellent
11 December 2019
Unprompted review
Reply from Floorseal ltd
Many thanks for leaving us such a nice review.
A really good product very impressed
8 December 2019
Unprompted review
Reply from Floorseal ltd
Many thanks for leaving us a review.
Reply from Floorseal ltd
Thank-you for taking the time to leave us a great review!
Excellent product albeit a little…
Excellent product albeit a little expensive.
1 December 2019
Unprompted review
Reply from Floorseal ltd
Many thanks for leaving us a reply.
Bought this as it is supposed to remove…
Bought this as it is supposed to remove black spot,after following instructions it removed most of them but only after several applications. It seemed to be a very expensive way of cleaning patio £41.99 for 5Lt.
It didn't say on the container what it was made up of but it had a smell of bleach so I assumed it must have sodium hypochlorite in it.
I then enquired at my local farming suppliers and they had a 20Lt container of sodium hypochlorite at a cost of £18.00!!! Guess what it worked just as well as the floorseal
and I have loads left !!!!!!!!!!!!!
Forgot to add in response to floorseal comment, sodium hypochlorite is widely available for purchase and is 14/15% solution if it was dangerous it would NOT be for sale to the general public!!
21/12/19
Just seen comment from floorseal saying sodium hypochlorite is hazardous because it attacks organic life!! As far as I remember black spot, white spot, green algae and all lichens are all organic which is what we want to remove. This is taken from floorseal website "It provides fantastic results on all difficult to remove ORGANIC marks and stains." So floorseal is not hazardous even though it attacks organic life!!!! This also "DIRECTIONS OF USE
Use a suitable PPE – Safety mask, goggles and gloves" If you need to wear PPE it would be nice to know the hazardous nature of the product. We as the end user have no idea what the chemical is.
21 November 2019
Unprompted review
Reply from Floorseal ltd
Thank you for your review. You are obviously free to use whichever product and method you wish to clean your patio. We could suggest several products which you could/can clean with, some of them we would not recommend. When you retail cleaning products most have PPE symbols, we are legally obliged to note them. Hazard symbols will refer to a componant whether it is very strong or less strong.
We are a relatively new company and have already built up an average review rating of between 4 & 5 stars. Our belief is that we have done a pretty good job thus far.
Trustpilot allows anyone to leave us a review, we do not and could not adapt the reviews received. Floorseal engaged an independent company to collect and display our reviews so they are bona fide. This displays information about a verified buyers’ experience.
Some companies will simply publish a collection of reviews on their homepage. Our belief is this is not transparent as they are of an unknown origin & cannot be validated. It is highly unlikely any company can keep everyone totally happy all the time, some negative reviews will be received. If there are none it is likely the company in question is not allowing all their reviews through.
We feel we have stated our position and have nothing further to add.
It gave a very good result and was…
It gave a very good result and was straightforward to use
18 November 2019
Unprompted review
Reply from Floorseal ltd
Many thanks for taking the time to review Floorseals products and service.
Excellent service
Excellent service
Order came quickly and well packed. They were really helpful and friendly - I emailed a question and got a detailed answer, on a Sunday, that helped make my decision about which product. Would definitely recommend.
13 November 2019
Unprompted review
Reply from Floorseal ltd
Many thanks for purchasing Floorseal Interior Brick Sealer & Dustproofer. And many thanks for the review of our service in general it is appreciated.
Amazingly
Used this product before its amazing paths and patio look like new.
11 November 2019
Unprompted review
Reply from Floorseal ltd
Many thanks for trying Floorseal Patio Black Spot Remover Plus. We are really pleased you got the results you wanted.
Works!
Works well. Heavy build up of black spot needed a second application. Deck brush also helped. Good job!
9 November 2019
Unprompted review
Reply from Floorseal ltd
Many thanks for taking the time to review Floorseal Patio Black Spot Remover Plus. We are pleased it worked for you, agitating the product with a stiff brush helps!
Excellent . Product
Excellent .It easy to put on . And has bought the colours out lovely. We are very pleased and would recommend this .
1 November 2019
Unprompted review
Reply from Floorseal ltd
Many thanks for taking the time to review Floorseal Indian Sandstone Sealer & Colour Intensifier. Thanks again.
Extremely effective product and easy to
Extremely effective product and easy to use, but bleaches/kills grass adjacent to paving unless one is very careful/lucky.
31 October 2019
Unprompted review
Reply from Floorseal ltd
Many thanks for your review. The way to combat the adjacent areas being effected is to heavily pre wet them with water. That way the product is diluted if it hits them - although we do appreciate this may not always if you get a very large amount of run off.
Excellent products
Products are excellent. I have a stone floor which I previously sealed with Matt sealer and it looked very drab. I used Floorseal cleaner and then four coats of the satin finish sealer and it is beautiful. All the colour has come through and water just rolls off.
The only problem I had was with the central control of the courier as they didn’t deliver on the date they stated they would!
28 October 2019
Unprompted review
Reply from Floorseal ltd
Thank you for your review. Please accept our apologies for the couriers not getting there as fast as expected.
Gave excellent advice and delivered…
Gave excellent advice and delivered promptly
25 October 2019
Unprompted review
Reply from Floorseal ltd
Thank you for your review - it is much appreciated.
Great service
Great service, good material, next day delivery. Superb
24 October 2019
Unprompted review
Reply from Floorseal ltd
Many thanks.
Excellent product but expensive…
Excellent product but expensive compared to other Black spot removers, not sure if it protects and seals as well as others on the market.
24 October 2019
Unprompted review
Reply from Floorseal ltd
Many thanks for your review. Please be aware that black spot removers, regardless of brand, are a cleanng product and as such do not seal. The purpose of the solution is to remove organic contamination such as black lichens or algae. To seal stone you would need an impregnating sealer or topical sealer. Floorseal Patio Black Spot Remover Plus has a high active content so is more expensive than a general patio cleaner. This means it will will remove lichens, where as a general patio cleaner will not remove lichen. This product is around 30% cheaper than comparable high strength products when purchased in a 5 litre container. When bought in a 25 litre container it would be less than half the price.
Highly recommend. Five stars *****
I found the website easy to navigate. Very easy to place my order. Product arrived next day which was especially impressive as I ordered late the evening before. Delivery was free. Communication was great. Would definitely use again. Five stars *****
16 October 2019
Unprompted review
Reply from Floorseal ltd
Many thanks for a great review.
Really great product for reasonable…
Really great product for reasonable price and was delivered quickly. Thank you
14 October 2019
Unprompted review
Reply from Floorseal ltd
Many thanks for your review.
A very helpful and efficient outfit.
A very helpful and efficient outfit.
I would not hesitate to deal with them again
12 October 2019
Unprompted review
Reply from Floorseal ltd
Many thnaks for your review of our service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.