The sale staff were great but unfortunately the fitting team let them down there have not put any carpet grips down and have got glue all over the tresshold strip and it is lifting at one end When... See more
Company replied
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See what reviewers are saying
10/10 service. John helped us pick the perfect carpet, taking the time to explain which carpet would best suit our needs and had a lot of patience during the process. Great salesman!
Company replied
Two visits to Crossgates Floorstore outlet. First to scope a (new to me) product category, learn a little and suss out prices. John listened and steered, non salesy and gave space to look around and q... See more
Company replied
A couple of very fussy and logistically challenged Manx people left having had a two very positive experiences thanks to your guys Matt and John. Another gent also assisted but we didn’t catch his n... See more
Company replied
Company details
- #9 of 89 best companies in Flooring Shop
- #15 of 115 best companies in Bed shop
- #4 of 33 best companies in Carpet Retail Shop
- #9 of 39 best companies in Flooring contractor
- #4 of 39 best companies in Wood and laminate flooring supplier
Written by the company
Looking for amazing flooring at unbeatable prices? Look no further than the Floorstore Outlet on Station Road which is about 4.00 mile drive from the city centre near Cross Gates Station! Our huge 13,000-square-foot showroom is packed with a fantastic range of carpets, laminates, vinyls and wood flooring, all at prices you won’t believe. The best part we even have discontinued lines of the best brands in the market such as Quick-Step, Karndean, Amtico and many more. Our knowledgeable staff are on hand to offer expert advice and help you find the perfect flooring for your home or business. And with our huge range of stock, we’re sure to have something that’s just right for you. So why wait? Come and visit us today and see for yourself!
We've Got You Covered
Written by the company
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Contact info
Station Road, Cross Gates, LS15 8BZ, Leeds, West Yorkshire, United Kingdom
- 01138314652
Get FREE underlay on any flooring order
4.7
Excellent
146 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
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Left Hand Right Hand
Started well with attentive service but overall communication poor once full money had been paid over for the carpet . Appeared to be intent on getting your money and no real interest in the after service or when being fitted. Fitting traumatic with carpet brought on the day not fitting. Had to call to understand what was happening, fitter contradicted store on resolutions. Fitter blaming store, store blaming fitter! Finally resolved and not one phone call from the store to establish if all went well in the end. Will not be using again
18 March 2024
Unprompted review
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