I chose Floorstore Outlet because I was impressed by the quality of the carpets, but Manny’s kindness and helpful attitude made the decision even easier. He took the time to help me choose, and I felt... See more
Company replied
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Fantastic service at the store and fantastic fitting. Staff at Floorstore Outlet Leeds have been knowledge and helpful to get the most out of the living room carpet to include a small hallway carp... See more
Company replied
Manny and Paul were really helpful in helping me choose my flooring. I was very indecisive, but they patiently talked me through the different options and helped me weigh up the pros and cons.
Company replied
Great product this bona wood cleaner good for laminate floors thanks for your help oriel
Company replied
Company details
- Flooring Shop
- also in
- Bed shop
- Carpet Retail Shop
- Flooring contractor
- Wood and laminate flooring supplier
Written by the company
Floorstore Outlet, Leeds’ 6,000 square foot showroom is beautifully designed to offer a fantastic range of Carpets, Laminates, Vinyls & Wood Flooring at unbeatable prices. The Floorstore Outlet stocks discounted lines from some of our most popular top brand ranges including Quick-Step, Karndean, Amtico and many more. With top brands at unbeatable prices, come along and bag yourself a bargain to transform your home or office. The Floorstore Outlet – The name for top flooring brands at the UK’s lowest prices.
We've Got You Covered
Written by the company
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Contact info
Units 16-20 Regent Street, LS2 7QA, Leeds, West Yorkshire, United Kingdom
- 01138314169
Get FREE underlay on any flooring order
5.0
Excellent
504 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
24 October 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your lovely review, Oliver! We're delighted to hear you received great service from our team. We really appreciate your feedback and hope to welcome you back again soon!
Great experince at the outlet from imi
Great experince at the outlet from imi
24 October 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your lovely review, Tigga! We're delighted to hear you had a great experience at our outlet store. We really appreciate your feedback and hope to welcome you back again soon!
Manny was very helpful and kind vinyl…
Manny was very helpful and kind vinyl was good choice
22 October 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your lovely review! We're so pleased to hear that Manny was helpful and kind throughout your visit and that you're happy with your choice of vinyl flooring. We'll be sure to pass your kind words on to Manny. Thank you for choosing Floorstore, and we hope to see you again soon!
Great product this bona wood cleaner…
Great product this bona wood cleaner good for laminate floors thanks for your help oriel
22 October 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your lovely review! We're glad to hear you're happy with the Bona Wood Cleaner and that our team could help you find the right product. We really appreciate your feedback and thank you for choosing Floorstore!
will definitely recommend to anyone
will definitely recommend to anyone
20 October 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you so much for your kind words! We're delighted you had a great experience with us. Your recommendation means a lot to our team, and we look forward to welcoming you back again soon!
Reply from Floorstore - Outlet Leeds
Thank you, Aisooda, for your lovely review! We're so pleased you had a great experience at our outlet. We really appreciate your support and look forward to welcoming you back again soon!
Great experience at tge outlet
20 October 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your lovely review! We're delighted to hear you had a great experience at our outlet. We really appreciate your feedback and look forward to welcoming you back again soon!
Reply from Floorstore - Outlet Leeds
Thank you so much for your lovely review, Fami! We're delighted to hear you're happy with your purchase and that you got a great deal. We really appreciate your support and hope to see you again soon!
Reply from Floorstore - Outlet Leeds
Thank you for your great review! We're so pleased to hear that the lads provided excellent service. We'll be sure to pass on your kind words to the team! We really appreciate your feedback and look forward to welcoming you back again soon! 😊
Many was extremely helpful and…
Many was extremely helpful and knowledgeable will kindly recommend
16 October 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your lovely review! We're so pleased to hear that Many was so helpful and knowledgeable during your visit. We'll be sure to pass on your kind words! We really appreciate your recommendation and look forward to welcoming you back again soon!
Manny was so helpful incredibly patient…
Manny was so helpful incredibly patient and knowledgeable and would highly recommend this store and his service
14 October 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you so much for your lovely review, Mairead! We're delighted to hear that Manny provided such helpful, patient and knowledgeable service. We'll be sure to pass on your kind words to him. We really appreciate your recommendation and look forward to welcoming you back again soon!
Manny was very friendly and i was very…
Manny was very friendly and i was very pleased and will come again not pushy at
14 October 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thanks so much for your lovely review! It's great to hear Manny made you feel welcome and helped without being pushy. We'll be sure to pass your kind words on to him. We really appreciate your feedback and look forward to seeing you again!
Manny was v friendly & patient
Manny was v friendly & patient. He was informative but not pushy at all. All good with me !
14 October 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thanks for taking the time to leave us a review! We're really pleased to hear Manny was friendly, patient and gave you all the information you needed without any pressure. We'll make sure he sees your lovely feedback. Thanks again for choosing Floorstore!
had no clue about what flooring so was…
had no clue about what flooring so was good to have someone to help me out
12 October 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you Preston for your great review! We’re really pleased to hear our team were able to guide you through the different flooring options and help make the process easier. We really appreciate your feedback!
Came in asked for cloud 9 underlay…
Came in asked for cloud 9 underlay which is a well know brand in the market. Said yes we have it. Sold me it, when another bloke put it in the car it was a completely different brand. Went back and challenged and sales bloke told me its their own brand and they call it cloud 9. Very misleading and dishonest.
Also they give you 'discount '(probably hiked up to start) if you leave a positive review with them BEFORE a purchase. So just beware, I wouldn't trust most of their reviews as mostly will have been done to get a better price.
Won't be returning.
Edit....don't listen to their response to this review. 100% tried to sell be the underlay as the branded product. At no time said it's our own label version of it. Also on the reviews, they are doing exactly as I've described as the same thing happened on a previous visit and saw them doing it with other customers.
DO NOT TRUST THESE PEOPLE
12 October 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for taking the time to leave your feedback. We're sorry to hear that your experience didn't meet your expectations, however, we would like to clarify a few points raised in your review.
When you visited our store and enquired about Cloud 9 underlay, our team explained that we could offer our own equivalent underlay as an alternative to the Cloud 9 brand. This was made clear at the time, and the product was never presented as genuine Cloud 9 underlay. We recommend our equivalent product as it offers comparable quality and performance, and we always aim to provide customers with suitable alternatives to meet their needs.
We would also like to reassure you that we do not offer discounts in exchange for positive reviews. We value all customer feedback, whether positive or negative, and our reviews reflect the genuine experiences of our customers.
We take pride in providing honest advice, competitive prices and excellent customer service, so it's disappointing to hear that you've been left with this impression. We appreciate your feedback and hope this helps to clarify the situation.
Manny was really helpful once again
Manny was really helpful once again! Great prices
11 October 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your great review! We’re so pleased to hear Manny was really helpful once again and that you were happy with our prices. We really appreciate your continued support!
Manny was super helpful today
Manny was super helpful today, very respectful and listened carefully to what we needed.
11 October 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you, Gail, for your lovely review! We’re so pleased to hear Manny was helpful, respectful and took the time to really listen to what you needed. We’ll be sure to pass your kind words on to him!
Manny was brilliant and helpful
11 October 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you for your review! We’re so pleased to hear Manny was brilliant and helpful. We’ll be sure to pass your kind words on to him!
Reply from Floorstore - Outlet Leeds
Thank you for your review! We’re so pleased to hear Manny provided excellent service. We’ll be sure to pass your kind words on to him!
Excellent customer service by Andy.
9 October 2026
Unprompted review
Reply from Floorstore - Outlet Leeds
Thank you, Victor, for your great review! We’re really pleased to hear Andy provided you with excellent customer service. We’ll be sure to pass your kind words on to him!
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