Floramamma Reviews 

437
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

La migliore esperienza da Toronto, Canada, in circostanze tristi. Angela e Domenico hanno effettuato i nostri 3 cestini con breve preavviso e con compassione ed empatia. Mia madre ed io ringraziamo... See more

Rated 1 out of 5 stars

Bought 2 wrap cover up dresses. Bought size according to size chart (14), Far too small and appallingly poor quality, looked like rags. Contacted customer service who told me I received what I ordered... See more

Rated 5 out of 5 stars

I'm a new customer from USA who wanted to send flower/plant arrangement to family in Italy (Puglia) and found this site that serviced that area at reasonable prices. They were one of the few that prov... See more

Rated 5 out of 5 stars

I recently had a wonderful experience with Maria Fiorista! I had a last minute birthday request for our wonderful Co-Founder who was staying in a hard to find Villa in Italy. Maria and her team went a... See more

Company details

  1. Shopping & Fashion

Written by the company

Flora Mamma, Delivering flowers same day to any location in Europe. Call today on +44 20376 92171


Contact info

4.1

Great

TrustScore 4 out of 5

437 reviews

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4.1

All reviews

(437)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great services and supper fast…

Great services and supper fast delivery! The team is very kind and supportive! I've ordered flowers, chocolates and Teddy Bear with delivery to France and all was delivered on time.

30 December 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. The team were very helpful and quick to respond. I successfully sent flowers to a town in Sicily all the way from Australia. The flowers were also fabulous!

21 December 2021
Unprompted review
Rated 5 out of 5 stars

The best experience with them

I had the best experience with them. I needed to send flowers to someone studying in Croatia and they provided the best quality service, first with the beautiful flowers and then with the good communication I had until the flowers were delivered.

20 December 2021
Unprompted review
Rated 1 out of 5 stars

They royally left me high and dry

They royally left me high and dry. I currently live in Brazil and tried to send my girlfriend flowers for her birthday. The website indicated “no worries! All good” only to be told this afternoon, on her birthday, that they won’t deliver. It is now too late to try to find a replacement and of course now o look bad. Thank you flora momma for screwing me in my girlfriends birthday.

16 December 2021
Unprompted review
Rated 5 out of 5 stars

Maria Fiorista & Flora Mamma

Maria Fiorista & Flora Mamma, delivered flowers on my behalf in another country within a day. they helped me navigate the difficult landscape of sending a smile to someone I care about when I was unable to do so in person. excellent customer service.

15 December 2021
Unprompted review
Rated 5 out of 5 stars

very good service overall

Good service, smooth transaction, and delivery on the day and time requested. Happy overall.
The flower bouquet was a reasonable size. Overpriced, but that's how it is for a small shop business. The main EU website gets a share as well.

9 December 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service and excellent range of products.

I am a first time user of Floramamma: I have ordered some flowers from the UK to be delivered in Germany, and I have to say that going forward I'll always rely upon Floramamma:
1. excellent variety of products and ideas
2. superb customer service and support all around
I have been truly impressed!
I look forward to ordering from Floramamma soon!

Way to go, Floramamma: well done!

4 December 2021
Unprompted review
Rated 5 out of 5 stars

Thanks!

Well. I saw there are some negative reviews, and I'm not going to argue, but to explain my own experience.
I used services of this florists 4 times. I ordered flowers in Finland. All four times everything was perfect. Something more - once there was a problem because of my mistake. Communication with the trader was active and fast. People did their best and finished my order in the best way they could.
The page of this florist is booked in my browser - this is the most accurate review I could give :)

25 November 2021
Unprompted review
Rated 5 out of 5 stars

Very Easy to use service and high quality flowers

Very Easy to use service for International deliveries. I have sent flowers several times from the UK to Sweden, and haven't found a better service. Any questions are answered promptly by e-mail, and the flowers delivered were fantastic, plus a 10% discount for future deliveries.

19 November 2021
Unprompted review
Rated 4 out of 5 stars

good for international flower deliveries

I live in Ireland and wanted to send flowers to a friend in Denmark. I ordered a bouquet early in the morning and by late afternoon, my friend send me a very happy message that they had been delivered. Floramama's customer service worked very well for me.

15 November 2021
Unprompted review
Rated 5 out of 5 stars

First great experience !!

First great experience !!!
I ordered a bouquet for my friend‘s birthday over the weekend which arrived just on time. I had a phone call from the customer service, saying that one of the flowers is missing, suggesting alternatives. Fair price as well!

14 November 2021
Unprompted review
Rated 5 out of 5 stars

I ordered flowers from New Zealand for…

I ordered flowers from New Zealand for my daughter in Geneva,Switzerland .The service was excellent and delivered on date shown .I was informed when they were delivered which I very much appreciated.The flowers were beautiful and my daughter was delighted with them as they were a complete surprise.I shall definitely use Floramamma again .Thank you .

11 November 2021
Unprompted review
Rated 5 out of 5 stars

Orchid

I ordered an orchid for my grandmother’s 80th birthday from FloraMamma and everything was perfect. It was very easy to order the flowers, their customer service was brilliant as they answered to my email straight away and at last the orchid was really beautiful.
I will use this company again definitely better than Interflora 😊

10 November 2021
Unprompted review

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