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Rated 1 out of 5 stars

I ordered for a product from them had to pay in USD. When the product arrived it was completely different. Different brand altogether. Nothing like the one I ordered. I emailed for a return and refund... See more

Rated 1 out of 5 stars

Horrible cheap quality. Sized a full size under standard American sizing. Company keeps stonewalling me on return. Beyond terrible customer service. Please go to Marshalls or TJ Maxx but whatever you... See more

Rated 3 out of 5 stars

I am satisfied with service received from florcoo on line store. Communication from order to delivery was prompt and very efficient. The parcel was delivered within the time period / date provided to... See more

Rated 1 out of 5 stars

Oh, I wish I had seen these reviews before I ordered from Florcoo. Yikes- terrible quality! In process of returning now, we’ll see how it goes, but the clothes are crap and it took me forever to retur... See more

1.4

Bad

TrustScore 1.5 out of 5

84 reviews

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1.4

All reviews

(84)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not the same as I ordered

I ordered for a product from them had to pay in USD. When the product arrived it was completely different. Different brand altogether. Nothing like the one I ordered. I emailed for a return and refund. They responded but were negotiating to only pay a 30% of my amount. When I didn’t agree only a 30% refund for a wrong product they sent, they stopped responding. I have sent so many emails but no response. Do not trust this service.

8 June 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

I ordered the Dinosaur Encyclopedia book based on the images on Facebook. It arrived and was NOTHING like what was advertised. The book was only 2 spreads with the pop up animals inserted incorrectly (they wouldn't fold down properly) and there were no side flaps or pop ups. Customer service has been unresponsive to multiple requests.

20 July 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality and 3 sizes to large

I ordered a size small fitted dress that looked beautiful online. When it arrived the dress looked cheap and it was at least 3 sizes to large. I sent pictures and requested a refund. They said they sent the right dress and that they would only refund me $7 out of the $39 I spent. I wouldn't order anything else from this website, the sizes run very large and you won't get a refund because they are based out of China. I am warning you don't waste your money.

14 March 2024
Unprompted review
Rated 1 out of 5 stars

Beware when ordering from Florcoo

The item I received, shipped from Markham, Ontario, was very poor quality and didn’t fit. Was told I would have to pay to ship it back to China, costing more than the item itself which cost me over $60. Florcoo offered me $5 or 20% off next order. I feel I’ve been scammed. My first and last time I’ll ever order from this operation.

9 December 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a small sweatshirt

I ordered a small sweatshirt. What I received was very big even though the tag said small. The quality was cheap. When I asked to return it I was told to take all my measurements and send to them along with the measurements of the item and also a picture of the item and the bag it was sent in. Only then would the decide what to do. But I could not return the item.. buyer be ware. Horrible company to deal with

5 December 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS SCAM SITE

Surely this is a scam. I ordered 3 items ($140AUS) which were never delivered. The shipping company they use (Fast Horse) updated the tracking saying there was no safe place to deliver (total lie, as I had it shipped to my workplace where a receptionist could sign and receive the package) and that it would be returned. After MUCH email communication, Florcoo blamed me for not collecting the item and said the best they could do was to refund 20%!!!! TERRIBLE customer service. A few pieces of information I found when following this order up were:
- Shipped from CHINA
- Couriered by an ALGERIAN company
- Money transferred/received in FRANCE.
This is an attempt to create an untraceable business to cover their fraudulent company. People who received inferior quality items should consider themselves lucky!!
Buy at your own risk.

27 November 2023
Unprompted review
Rated 4 out of 5 stars

Everything that was promised…

Everything that was promised materialized without any problems. So joyful! They provide outstanding customer service; I got timely answers to all of my questions and concerns.

14 October 2023
Unprompted review
Rated 4 out of 5 stars

The website was easy to navigate

The website was easy to navigate. The things arrived fast after being ordered, and the ordering process was straightforward. PayPal will protect my money, and they appear to have a very secure payment system.

6 November 2023
Unprompted review
Rated 1 out of 5 stars

This is a complete scam

This is a complete scam. The dresses I ordered look nothing like the photo. The quality is terrible. And now they will not let me return it.

5 May 2023
Unprompted review
Rated 1 out of 5 stars

This company is from China…

This company is from China. Their site is misleading about returns. You must pay shipping back to China. I bought the same dress on another website for 1/3 of the cost. Free shipping and free returns. The other company is Temu. Much better prices and most of the same stuff.

14 June 2023
Unprompted review
Rated 1 out of 5 stars

BEWARE! SCAM COMPANY

BEWARE! SCAM!! Will not return clothes "for subjective reasons like doesn't fit, don't like color". This is a quote from their return policy. They tell you that all return U.S. custom charges must be paid by you. TOTAL SCAM OUT OF CHINA

6 June 2023
Unprompted review
Rated 3 out of 5 stars

I am satisfied with service received…

I am satisfied with service received from florcoo on line store. Communication from order to delivery was prompt and very efficient. The parcel was delivered within the time period / date provided to me when I ordered. The goods arrived SUPER professionally packaged. Sizes were as described, and the quality is not bad at all. I will use them again!

14 May 2023
Unprompted review
Rated 1 out of 5 stars

Online order

I have to agree with most reviews. Be patient because it take about 15 days to receive the items. The quality is the worst! Sadly, I will be donating what I purchased. NEVER again!

2 April 2023
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would don’t…

If I could give 0 stars I would don’t waste your time with this company. I received a dress that looked super cute on the website. When it got here the material was so cheap it looked as if it was about to fall apart! I followed the sizing chart and the dress was way too long and did not look good on me. I requested a return label they do not provide return labels but offered me a 5 dollar gift card on a 45 dollar purchase! My blood’s boiling just a bit! Stay as far away from this company as you possibly can!

6 April 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company!

Do not buy from this company!! The shirt I ordered was very cheap material. I tried to return and they will give 5% back on purchase price and 15% discount on future purchase if they approve the refund after receiving it. You have to pay all shipping cost! They said, if it is unwearable, wear it, give it to a friend or donate it! No joke. That was a quote from the email they sent.

15 March 2023
Unprompted review
Rated 1 out of 5 stars

Ordered $100 worth clothing & received none

Ordered 100 dollars worth of items, Dec 26, 2022, its now Mid February and still no items. Tracking number says label was created but not in the system. It hasn’t been mailed. I just contacted company to request a refund, I’m guessing they will not give it. I ordered from 4 companies that day, I received products from all but this one. Shein, Noracora, and Ivrose,all sent what I ordered, Florcoo hasn’t.

15 February 2023
Unprompted review

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