Floridacarhire Okay have used this company on several occasions in the past and always found their customer service to be great. My experience on this occasion is not up to usual standards, have tri... See more
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See what reviewers are saying
Our holiday was nearly cancelled due to rental car problems. Our chosen Chrysler / dodge minivan is now no longer suitable for hand control operation due to internal vehicle changes. We spoke direct t... See more
We have used Florida Car Hire for extended rentals for the past few years. We always get fast attention, great prices and 100% reliability. They think about what we want and make sure that they provid... See more
Compared many sites and found this to be very competitive. Initially used the 'live chat' facility to answer a number of queries and found it quick and useful. Then spoke on the phone to Robert to dis... See more
Company details
About FloridaCarHire.com
Information provided by various external sources
- Fully Insured Vehicles
- Fast Voucher Dispatch
- Book Now, Pay Later
- Friendly Knowledgable Staff
- Lowest Price Guarantee
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Floridacarhire
Floridacarhire
Okay have used this company on several occasions in the past and always found their customer service to be great.
My experience on this occasion is not up to usual standards, have tried all methods of communication to engage Floridacarhire to be left frustrated and some what bemused.
Disgraceful customer service
I booked two vehicles with this company in March, for two Alamo cars, As I wanted further information I sent three e mails and five phone calls
yes five, and left messages each time over the last three weeks,to the number on there website ie 08006897171,on each phone call I was informed
(recorded message we will get back to you) I am still waiting.
I got on to Alamo direct and my e mail was answered within minutes,
Florida car hire your customer service is the worst I have ever experienced,a joke, stay clear of this company.
Shocking customer service
Shocking customer service, impossible to get hold of anyone. I am too angry to even bother explaining the whole mess this company made of our booking. They don't bother responding to calls/ emails. This company is diabolical, just want your money.

Reply from FloridaCarHire.com
Great price
Great price for a hire car for a 7 day holiday to orlando
1st class
Used these guys a few times now, no hidden extras when you go to pick your car up, easy to deal with, if you want a car in Florida with no hassle and no hidden charges then use these guys.
Excellent company
Been using Florida Car hire for many years now, I actually believe to be nearly 12 . Have checked prices with other companies but I've always found FLorida car hire to be still the best.
Just returned from Florida, had car hire from them, yet again and just booked another for next year. Thanks Rob for a splendid job.
Good advice
Rob who dealed with our car hire was very helpful and advised use on the best car that was suited to our needs
Excellent rates
Fast service and good value. Easy to hire and no problems at rental desk. Top service. A++
First car class rental company
I have used Florida Car hire on many occasions and have always been well satisfied. They have always been courteous and helpful and provided the vehicles as requested.
Booking process.
As always , the simplicity of the booking system is so easy to understand.
Great price, easy booking
Best price for Alamo car hire, easy booking process just hope that from here on in it continues to be.
Great service.
Easy to search for requirements, easy to book & voucher emailed to me quickly.
Excellent customer service!
I have used Florida Car Hire on most occasions when travelling to Orlando - on this occasion dealt with Rob who was extremely helpful and knowledgeable - when friends ask me about car hire for their trip to Orlando I always tell them to try FloridaCarHire -
Service
Easy to use website. Cost of required vehicle very competitive. Have not used it yet but like the ability to use an on-line check-in.
1st impressions last
At 1st sight the prices are brilliant. However no one answered the customer service number when called repeatedly, also 10% off voucher/coupon code on Facebook did not work. Also, voucher is not real-time, which can cause anxiety if one books a car close to their travel date.
So in summary a competitive offering for Florida rentals with great prices (often better than other websites) but customer service lacks the personal feel and does not respond quickly to email queries.
Excellent service so far!
First time I have used Floridacarhire.com and please with their service so far. Any request for contact to be made was very prompt and they did a great deal on beating a competitors price on the same type of rental. Hopefully the rest of the hire process goes as smoothly.
Booking car hire July 2016
I found the website v easy to use. My request was more complicated as it involved a different collection and drop off point.
The company I was assigned to was well know and the price was significantly lower than going directly to their web page.
I appreciated the clear outline of what was included.
The voucher was expected within two weeks and it arrived within 12 hours .. Service so far is great.
Now looking forward to e holiday and hope that the pick up is as smooth as the on line experience to date,
Very easy transaction.
Very easy process on line and very helpful on the telephone.
good
very good so easy it took 10 min at the most the only thing i say is they dont tell you if you have paid on any of the notes i have ask but ,
but very good we will use them again thank you
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