Flow Right Heating & Gas Reviews 172

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Amazing, friendly, family business. I have an elderly mother who needed a boiler serviced, and they went above and beyond. Highly recommend ...

Company replied

Rated 5 out of 5 stars

Flow Right were recommended to myself and my husband my family for a boiler service. Steve and Holly got us booked in really quickly, and when Steve identified issues he provided a variety of rea... See more

Company replied

Rated 5 out of 5 stars

I've used the services of Flow Right for a number of years now, for my own house and my rental properties. Admin and appointments etc handled by Holly and Steve carries out installs and services. Alwa... See more

Rated 5 out of 5 stars

Just had a new Worcester Bosch boiler installed by Steve of Flow Right Heating and Gas. An excellent experience all round. Steve did a lovely job. He was polite, knowledgeable and very friendly. Clea... See more

Company replied

Company details

  1. Heating service

Information provided by various external sources

At Flow-Right Heating & Gas, we specialise in the installation and servicing of Domestic and Commercial boilers and central heating. We also carry out landlord gas safety checks, installation of Smart heating controls, including Drayton Wiser and Nest and Powerflushing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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Rated 5 out of 5 stars

Amazing, friendly, family business

Amazing, friendly, family business. I have an elderly mother who needed a boiler serviced, and they went above and beyond. Highly recommend ...

9 March 2026
Unprompted review
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Reply from Flow Right Heating & Gas

Thanks for your 5* review Neil. We are glad to help. Holly and Steve

Rated 5 out of 5 stars

Exceptional

Very professional, helpful and easy to talk to. Steve and Holly responded so quickly to get us out of a hole on a really cold day when our boiler packed up. Fantastic job.

15 February 2026
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review. We're glad that we could be there to help. Best Wishes, Holly and Steve

Rated 5 out of 5 stars

Highly recommended an excellent…

Highly recommended an excellent standard of work and in good time and a fair price- Will definitely use
again and refer to others- Thanks. Sara

5 February 2026
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Sara! We're really pleased to hear you're happy with our service.
Holly and Steve

Rated 5 out of 5 stars

The boiler service was great.

The service was recommended to me. Holly and Stephen got the boiler service booked in good time. The boiler service was done well. I highly recommend flow-right boiler service.

16 January 2026
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Bonnie! We're really pleased you're happy with our service. Holly and Steve

Rated 5 out of 5 stars

Very professional

Flow Right Very pleased with the professional work , clean,tidy,
Very impressed great lad
Thank you 😊

6 January 2026
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Jacqui, we're really pleased you're happy with the job. Holly and Steve

Rated 5 out of 5 stars

New Bosch boiler

Great advice and service as well as price. Came back to assist with some challenges after installation which has helped.

1 December 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review James! Best Wishes, Holly and Steve

Rated 5 out of 5 stars

Boiler Service

Can’t fault the service today. The appointment was easy to set up at a convenient time. Stephen turned up on time, was friendly, professional, and tidy. Will be using again!

17 December 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Kevin! We're glad to hear you will use us again. Best Wishes, Holly and Steve

Rated 5 out of 5 stars

I highly recommend Flow-Right

I first used Flow-Right about 3 or 4 years ago, when my boiler broke down 2 weeks before Christmas. I was paying £35pcm for British Gas boiler care (with electric & plumbing covered too), only to be told the earliest an engineer could be with me was the end of January!

I decided to just replace my 20+ year old boiler and researched the one I wanted. I phoned quite a few heating engineers and Stephen at Flow-Right was the only person who had one in stock (Covid supply problems) AND could fit it for us urgently so we had heating & hot water. He basically saved our Christmas!

He was absolutely brilliant, fitting the boiler and very affordable. The boiler has worked without any problems since it was installed. He's just finished our latest annual boiler service today and as always has done a fast job for an affordable price. Communications are easy & polite and Stephen himself is always very pleasant and respectful of our home. I wouldn't hesitate to recommend him to friends and family.

11 December 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review. We were glad to help save your Christmas and are so pleased to hear that you're happy with our service and would recommend us. Best Wishes

Rated 5 out of 5 stars

Efficient, reliable service.

Stephen has been servicing our boiler since 2021 when he installed it and has always been efficient and reliable. Holly is always great at communicating on the email side, reminds us when it’s time to book a service in and would recommend them 100%.

26 November 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Charlotte. We're really pleased you're happy with our service and would recommend us!
Holly and Steve

Rated 5 out of 5 stars

Flow Right were recommended to myself…

Flow Right were recommended to myself and my husband my family for a boiler service.
Steve and Holly got us booked in really quickly, and when Steve identified issues he provided a variety of reasonably prices options.
He then came back to refit a boiler which he did efficiently, keeping our orogional Tado thermostat.
Thank you for the great service 😀

5 November 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Hannah. We're really pleased you're happy with our service.
Holly and Steve

Rated 5 out of 5 stars

I needed a new boiler....

I needed a new boiler and after chating with Holly on the phone, Steve called to the house to appraise the job. I received 3 quotes the same afternoon and after accepting one of them, I was given a date for fitting that suited us both.
The day of the fitting Steve turned up at 8.30 am and started by putting protective coverings on the carpets from the front door to the boiler. He worked without a break and by 1.30pm he was showing me how it all worked, then left, taking all the old parts of the boiler and the packaging from the new one. Absolutely brilliant! I didn't need to get out a hoover or even a duster. You would never have known that any work had gone on in the house.
I have no hesitation in recommending Flow-Right to anyone, five star service, and the bill, exactly what I was quoted, no hidden extras.
Thanks again, Steve & Holly.

2 October 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Kevin! We're really pleased you're happy with the job and how we operate. Best Wishes, Holly and Steve

Rated 5 out of 5 stars

I have used flow right Several times…

I have used flow right Several times for different members of my family. I couldn't fault their service . They have been amazing and made my 85 year old mother a priority when her boiler broke. Definitely wouldn't go else where. Thank you so much.

14 October 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Joanne. We appreciate you continuing to use our services and are really pleased you're happy with the job. Holly and Steve

Rated 5 out of 5 stars

Brilliant service

Brilliant service, old broken boiler replaced within days. Efficient tidy worker, left no mess, would highly recommend

11 October 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review! We're really pleased you're happy with the job.
Holly

Rated 5 out of 5 stars

We are very impressed with Steve's…

We are very impressed with Steve's professionalism and service. We have recommended him to some of our friends. The quality of work is excellent and his charges are very reasonable.

4 August 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Janusz and Chris! We're really pleased you're happy with out service.
Holly and Steve

Rated 5 out of 5 stars

Excellent Work and Trusted Service Over the Years

I have been using Flow-Right Heating and Gas Services for many years now, and they've consistently delivered excellent service. Steve has completed three boiler installations for me, carried out regular landlord gas safety checks, and responded promptly to emergency call-outs.

He has done a fantastic job at all the properties, including my own home. The work is always of high quality, and the pricing is very reasonable.

I would highly recommend Flow-Right to anyone looking for reliable and professional heating and gas services.

28 July 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review. We very much appreciate you coming back to us each year and value your custom. Best Wishes, Holly and Steve

Rated 5 out of 5 stars

Quality service

Reliable, responsive and good value. I’ve used both the installation and boiler service offered by Flow-Right and have been very pleased. I recommended them to a friend who was also pleased with her new boiler and the quality of the advice and experience provided

28 July 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Ann! We very much appreciate your continued custom.
Best Wishes, Holly and Steve

Rated 5 out of 5 stars

Excellent in every aspect

I have just had two boilers installed by Flow-Right. From first approach onwards every step was faultless.Helpful advice on choice of boiler, clear and competetive prompt quotations (with no vague potential add-ons). Good prompt and punctual scheduling.
Steve is very professional and helpful. Extremely hard working, tidy,thinking out and explains the job well answering all questions clearly. What a nice organised guy.
Holly was very pleasant and efficient in the office. Communications were prompt and all questions were clearly answered and follow-up paperwork dealt with quickly efficiently.
I was very impressed with them both and would highly recommend. Thank you !

22 July 2025
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Nick! We're so pleased that you're happy with our service and would highly recommend us.
Best Wishes,
Holly and Steve

Rated 5 out of 5 stars

We would recommend this company to…

We would recommend this company to anyone who wants a new boiler or a service. Small family friendly people and doing a great job.

17 July 2025
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Thank you for your 5* review Pauline!
Best Wishes,
Holly and Steve

Rated 5 out of 5 stars

Steve did our conversion from a regular…

Steve did our conversion from a regular boiler to a combi and the whole experience was fantastic. We had a good laugh whilst he was cracking on and everything was perfect. 10/10, thank you!

10 July 2025
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Thank you for your 5* review Luke! We're really pleased you had a good experience with us.
Best Wishes, Holly and Steve

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