FlowerBox Reviews 135

TrustScore 2.5 out of 5

2.7

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See what reviewers are saying

Rated 5 out of 5 stars

Wow what can I say! Beautiful every time! Would recommend! Would never use anywhere else now I’ve found the perfect florist 🥰🌹

Rated 2 out of 5 stars

Really disappointment with our gift of silver roses for our 25th wedding anniversary. They arrived in a beautiful gift box but the oasis was drowning in water. The instruction card said to water upo... See more

Rated 4 out of 5 stars

I love the flower box vases for bridal bouquets. I have done 13 weddings. I do bridal bouquets, boutonnieres and corsages as well as centerpieces. The flower box vases work very well for delivery o... See more

Rated 1 out of 5 stars

The company failed to issue any refund despite box turning up damaged, flowers water logged and some stems broken. It was not packed well enough. My brother had saved up for his girlfriend - £68 late... See more

Company details

  1. Home & Garden

Information provided by various external sources

FlowerBox designs and produces recyclable flower vases for the event, wedding and floral business.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

135 reviews

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Rated 4 out of 5 stars

Great product but needs better packaging

Great product, fast service but very poor packaging. Customer service was great when we had questions prior to ordering, pleasant and efficient experience to order. Blamed shipper for box condition but not well packaged to start with. Luckily, no product damaged but a few scuffed on the corner.

26 April 2017
Unprompted review
Rated 3 out of 5 stars

I like the presentation.

I like the presentation.

Drawbacks:
The green is VERY mint - looks sage on the website.
I ordered white, had quite a few that leaked - no refund was offered
The handles do not seem to be designed to carry, so don't make the mistake of trying cause it does not work.
The ship time is not quick.

26 April 2017
Unprompted review
FlowerBox logo

Reply from FlowerBox

We are sorry to hear you were disappointed with your orders. I will pass your concerns on to your account manager so they can speak with you further to resolve some of your concerns.

Rated 4 out of 5 stars

Although this product was excellent

Although this product was excellent, we reviewed the costs and found that it is just as cost effective to continue with the products we currently use.

As we are in Canada, there is the exchange on the dollar to consider if we were to implement this product.

26 April 2017
Unprompted review
FlowerBox logo

Reply from FlowerBox

Thank you for the review. We are glad to hear the product worked for you. It is good to hear your cost concerns.

Rated 4 out of 5 stars

Slow packing, but good product

Paid extra for 2 day shipping because I only had a few days until I needed the boxes, I had only learned of the company that morning the day I ordered. Then it took them 2 days to pack and actually send my order, which is slow compared to all the companies I work with, considering I ordered only 1 type of box. Barely got here in time, when I was expecting it to be here a couple days in advance. The quality of the product is good and I will order again. Just know when you are ordering they aren't fast to pack up and send the items.

26 April 2017
Unprompted review
FlowerBox logo

Reply from FlowerBox

I will let our shipping department know about your concerns. It is good to hear that you liked the quality of the product and plan to order again.
Thank you

Rated 5 out of 5 stars

Excellent product and the service was …

Excellent product and the service was great. I needed my boxes a little earlier than they would have them ready, and they rushed so I could pick them up. The guys were super nice to help me so fast. Thanks!!

26 April 2017
Unprompted review
FlowerBox logo

Reply from FlowerBox

Thank you. Let us know when we can help you again!

Rated 5 out of 5 stars

Love them

Love them, the colors, the convenience, the weight and more!

23 April 2017
Unprompted review
FlowerBox logo

Reply from FlowerBox

Thank you for your Rave review!

Rated 3 out of 5 stars

The color as shown on the website is …

The color as shown on the website is not at all true.

20 April 2017
Unprompted review
FlowerBox logo

Reply from FlowerBox

Thank you for your feedback. I will let our webmaster know your concerns. The Venetian Blue vase is very hard to photograph as the color varies depending on the lighting.

Rated 5 out of 5 stars

We ship anthurium flowers from farm to …

We ship anthurium flowers from farm to residence as gift boxes and offer a 'kit' that the recipients can put together themselves. This provides a form of bouquet since a ready made bouquet cannot be shipped. This is particularly helpful for delivery to hospitals or shut ins where a vase may not be available. Since it is a 'grab and go' it is also perfect to take for a hostess gift or for a shower.The product from Flower Box arrives in perfect condition in a timely manner.

19 April 2017
Unprompted review
Rated 5 out of 5 stars

Love the convenience of the FlowerBox

Love the convenience of the FlowerBox. Easy to store, easy to ship. I love that the FlowerBox adds color to my displays and that I can add decor to the FlowerBox. Service was excellent!!

19 April 2017
Unprompted review
Rated 2 out of 5 stars

Not as elegant as advertised!

These containers are very difficult to put together. I, for the life of me, could not download the tutorial.

19 April 2017
Unprompted review
FlowerBox logo

Reply from FlowerBox

Hi Clarice, We're so sorry you had a difficult time assembling the boxes. Please reach out to us, and we'll provide you with all the information you need to find success. The boxes are simple to assemble once you've got the hang of it! Our number is 1.866.396.1185. Any of our team can assist you!

Rated 5 out of 5 stars

As an events florist

As an events florist, I use FlowerBox 8" containers to hold and transport all bouquets and nosegays. I build the cost of the box into the pricing, so I'm not losing money, and there are no glass vases to retrieve or break!

19 April 2017
Unprompted review
Rated 3 out of 5 stars

I bought the 8 inch vases

I bought the 8 inch vases, they came fast and seems well made. I am only giving them a 3 star because they don't open up and become square. The photo of them shows them square but there is no way to get them that way. It doesn't sound like a big deal but it's important for the event I'm using them for.

19 April 2017
Unprompted review
FlowerBox logo

Reply from FlowerBox

Great feedback, Rana! Once you ad water to the vase, the weight usually takes care of this issue. But I'll give your feedback to our designers to see if they can improve the design.

Rated 5 out of 5 stars

I used them for every occasion

I used them for every occasion, first communion, traveling, hospital. They are great specially they because you save money. Please reused them

19 April 2017
Unprompted review
FlowerBox logo

Reply from FlowerBox

Glad you reuse them! We do too!

Rated 5 out of 5 stars

Great idea

Great idea! Travis and his team have the best customer service.

19 April 2017
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, timely delivery. As a busy florist, I highly recommend FlowerBox.

19 April 2017
Unprompted review
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