FluCamp - Clinical Trials Recruitment Reviews 400

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I had a really pleasant experience at flu camp.its located quite close to Aldgate East station so is easy to get to. The facilities are clean and the staff friendly and informative. I was compensated... See more

Rated 4 out of 5 stars

5* for cleanliness, helpful staff and beverages. 2* for asking for medical advice on the phone. After leaving 2 requests with receptionists and 1 voicemail to report my GP visit and new medication... See more

Rated 5 out of 5 stars

I have just come to the end of my first trial and have been looked after so exceptionably well by all of the medical and catering staff. The rooms are pristine and have everything you could need in th... See more

Company replied

Rated 5 out of 5 stars

Why have flu for free when you can get paid for it? Received a flu virus strain, had barely any symptoms, was looked after well, had vitals checked several times a day, had great food and was paid han... See more

Company replied

Company details

  1. Research institute
  2. Clinic
  3. Medical Laboratory
  4. Recruitment
  5. Research and Product Development
  6. Research Foundation

About FluCamp - Clinical Trials Recruitment

Written by the company

FluCamp

FluCamp Clinical Trials Recruitment welcomes volunteers to take part in our clinical trials under expertly supervised conditions, to further medical research, and help us to take the understanding of respiratory illnesses to a new level. Volunteers are central to the work that we do; our studies focus on testing new treatments on real people, in a safe, controlled, clinical environment.

Why FluCamp

  • Help research.
    Take part in a trial to help us better understand and treat cold and flu viruses.
  • Receive compensation.
    Spend two weeks at FluCamp and you could receive up to £4400.
  • Take a break.
    Use your time at FluCamp to revise, learn something new, or simply take a break.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

400 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Everything related to the tests was…

Everything related to the tests was done professionally, took a star off because the food didn't have much of authentic flavours and some night staff did not care about you trying to get some sleep.

19 October 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hello,

Thank you for the positive review. We hope to welcome you back soon.

Have a lovely day. :) FluCamp Team

Rated 5 out of 5 stars

no regrets

I don’t have any regrets doing flucamp, maybe because I ended up not feeling unwell at all despite being infected with the flu. But even if I ended up falling unwell, the staff were really great & caring, the food was great, and I loved the unlimited snacks. After a few days I did get quite bored and a little claustrophobic, but for what it’s worth i’d do it three times a year if i could. I didn’t feel trapped, because they make it clear that you could leave whenever you’d like and still get paid for the days you’ve done. And you’re welcome to bring some decor to make your room a bit more homey. The economic boost is just what I needed and the staff seem to genuinely care for your wellbeing. thanks flu camp !!

16 October 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hi Rachel,

Thank you for the positive review!

We're thrilled you enjoyed your time at FluCamp.

We hope to welcome you back soon. Have a lovely day. :) FluCamp Team

Rated 4 out of 5 stars

Overall fantastic experience

Overall fantastic experience, very mild symptoms, all payments made on time, great communication. Food could have been better but my feedback has been taken so hopefully will be improved in future. Definitely worth it for the money.

21 October 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hello,

Thank you for the positive review!

We're thrilled you enjoyed your time at FluCamp.

We hope to welcome you back soon. Have a lovely day. :) FluCamp Team

Rated 5 out of 5 stars

The staff at the clinical trial were…

The staff at the clinical trial were absolutely amazing! They were so good to me and respected my privacy throughout the entire process. I felt well taken care of and supported by their attentive and respectful approach. It made my experience truly positive. Highly recommend!

21 October 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hi Ali,

Thank you for the positive review!

We're thrilled you enjoyed your time at FluCamp.

We hope to welcome you back soon. Have a lovely day. :) FluCamp Team

Rated 4 out of 5 stars

Nice staff and facilities

All staff were nice, catering staff ensured had enough snacks and drinks in between meal times, nice spacious room with desk for getting work done

19 October 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hello Meg,

Thank you for the positive review!

We're thrilled you enjoyed your time at FluCamp.

We hope to welcome you back soon. Have a lovely day. :) FluCamp Team

Rated 5 out of 5 stars

Overall was a pleasant experience

Enrolment team were unorganised and I had to chase a lot and was messed around with booking the trial, however once finalised and attended the trial the staff there were very helpful, super friendly and carried out any requests that were asked of them, the food was nice and the staff during the quarantine definitely made up for the negative experience at the beginning, I would highly recommend to anybody thinking of doing a trial.

9 October 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hello Jamie,

Thank you for the positive review!

We're thrilled you enjoyed your time at FluCamp.

We hope to welcome you back soon. Have a lovely day. :) FluCamp Team

Rated 5 out of 5 stars

Good experience

I did a 10 day flu camp and it was a good experience. I didn’t even get particularly unwell, just a sore throat. And the facilities were very nice, more like a hotel room than a hospital room. The food was good and there were plenty of snacks provided. I would definitely recommend doing a flu camp.

9 October 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hello Matt,

Thank you for the positive review!

We're thrilled you enjoyed your time at FluCamp.

We hope to welcome you back soon. Have a lovely day. :) FluCamp Team

Rated 5 out of 5 stars

Great quality staff

Great quality staff, food and rooms.

3 October 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hello,

Thank you for the positive review!

We're thrilled you enjoyed your time at FluCamp.

We hope to welcome you back soon. Have a lovely day. :) FluCamp Team

Rated 5 out of 5 stars

The staff were great

The staff were great, they informed me about everything that was going to happen. Was a great experience and the food was nice too. Would recommend especially if you need the money like me.

3 October 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hi Josh,

Thank you for the positive review!

We're thrilled you enjoyed your time at FluCamp.

We hope to welcome you back soon. Have a lovely day. :) FluCamp Team

Rated 5 out of 5 stars

Great experience and amazing staff

I had a great experience all the way through.

When I was staying at the facility I felt I was well looked after and that my welfare was taken seriously. The staff couldn't be lovelier especially Marina.

I think participants might find it takes a bit of getting used to being observed this much but it is necessary and the staff make sure you're comfortable and feel at home. The food is really healthy but I enjoyed it

The only drawback for me was not having a window in my room but that couldn't be helped because of the way it's laid out and to be honest it didn't ruin my experience at all.

20 August 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hi Lydia,

Thank you for the positive review!

We're thrilled you enjoyed your time at FluCamp.

We hope to welcome you back soon. Have a lovely day. :) FluCamp Team

Rated 1 out of 5 stars

Won't accept asthma sufferers.

Won't accept asthma sufferers.

Even though they run asthma trials, they do not accept people who use their medication daily as recommended by doctors.

6 October 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hi J.S,

We would like to apologise for any inconvenience caused. We value our volunteers and appreciate you taking the time to apply to join us.
At FluCamp, our highest priority is to ensure volunteer safety, in order to maintain this, we have a strict inclusion and exclusion criteria.
We are increasing the number of studies available with different requirements and would be happy to discuss this with you further. Please contact us on 0207 756 1414 or send us an email info@flucamp.com. We look forward to hearing from you soon.

All the best,

FluCamp Team

Rated 5 out of 5 stars

I found the process really…

I found the process really straightforward from start to finish. You need to be flexible as there are quite a few lead up appointments to quarantine but all are compensated promptly. My quarantine stay went smoothly and I was fed well! Definitely bring things to keep yourself occupied. Do bring earphones/earplugs for night time if you are a light sleeper as depending on what room your in you can hear the doors opening and closing during the night. Staff are super attentive and friendly. Nothings too much trouble.
Overall I felt really informed and safe throughout the trial. Would definitely do it again!

19 September 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hi Shannon,

Thank you for the positive review!

We're thrilled you enjoyed your time at FluCamp.

We hope to welcome you back soon. Have a lovely day. :) FluCamp Team

Rated 5 out of 5 stars

I enjoyed my FluCamp experience

I enjoyed my FluCamp experience! Instructions about what would happen and where to be were very clear. Friendly staff with good attitude.

19 September 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hi Adam,

Thank you for the positive review!

We're thrilled you enjoyed your time at FluCamp.

We hope to welcome you back soon. Have a lovely day. :) FluCamp Team

Rated 5 out of 5 stars

Great staff great food.

Great staff great food.

Great experience

28 September 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hi Neil,

Thank you for the positive review!

We're thrilled you enjoyed your time at FluCamp.

We hope to welcome you back soon. Have a lovely day. :) FluCamp Team

Rated 2 out of 5 stars

Overall bad experience

From taking bloods to second screen easy and no hassle, very straight forward. But from second screen to invite to quarantine no good. I was originally told my second screen was sucesfull then it wasn't due to my blood results. Was advised over phone I needed a repeat to confirm results but due to time constraints coudnt go into quarantine I originally selected so was excluded.

One hour later I spoke to the same advisor who now informed me I was de-excluded as the repeat blood could be done when I entered quarantine. Great very happy! Was told I would get a phone call off the Doctor on Thursday to discuss my blood results and also be formally invited to FluCamp on Friday. Thursday came no call off the doctors, rang up no answer. Friday came no phone call from doctor and no invitation to quarantine. Rang up again had to wait hours and hours ( three days before my potential admittance in quartine) to be told I now needed a repeat blood. The person I originally spoke to clearly hadn't updated my notes. Due to this they some how had "courier problems and my files coudnt be transfered over quick enough" basically the files wouldn't of been transfered to London as I wasn't scheduled to go as the advisor didn't update my notes.

So I'm now without a quartine date, and also concerned about some blood results that I've had no feedback on. Overall bad experience. Not sure how these guys run clinical trials seem very disorganised.

29 September 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hello,

We would firstly like to apologise for any inconvenience caused. We value our volunteers and appreciate you taking the time to apply to join us and share your experience.

We are committed to addressing these issues and ensuring a more organised and efficient experience for all participants. Your health and safety are our top priorities, and we appreciate your patience as we work to improve our processes. If you have further concerns or wish to discuss your blood results, please don't hesitate to contact us directly. You can call us on 0207 756 1414 or send us an email info@flucamp.com. We look forward to hearing from you soon.

All the best,

FluCamp Team

Rated 4 out of 5 stars

I had an overall positive experience

I had an overall positive experience at Flucamp. It’s a hard one to rate as I did get quite sick, but that’s what I signed up for. The staff were great and the facilities were comfortable. Food wasn’t the best in terms of taste, and it takes some getting used to in terms of the testing and being observed a lot.

1 September 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hi Joe,

Thank you for your review on FluCamp. We appreciate your participation and positive comments about our staff and facilities. Your contribution to medical research is valued. We understand the challenges you mentioned, such as food taste and constant observation Your feedback is invaluable. Rest assured; we will pass this feedback on to our team to make necessary improvements in our processes.

We hope to welcome you back again in the future.

All the best,
FluCamp Team

Rated 3 out of 5 stars

Ask about what type of trial your put on

Everything was going well, did my first screening all good bar the women struggling to get my blood until the second attempt. Come to my second one & everything was good, breathing, heart etc is all perfect. bar they couldn’t get my bloods - Again!

To be told by the doctor (who was lovely) that the trial they’d put me on needed 15 odd tubes of blood just on vaccination visits and therefore I wasn’t eligible as my veins aren’t good enough. Could have told them that on the first visit, shame the nurse taking my initial bloods didnt note it.

The doctor has advised they do a trial which doesn't require much blood, so I will await for that to come up again.

31 August 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Dear Karis,

Thank you for volunteering in our recent trial screenings and visits. We apologise for the challenges you faced with blood draws and any frustration caused.

Your feedback is invaluable. Rest assured; we will pass this feedback on to our team to make necessary improvements in our processes.

We hope you'll come across a more suitable trial in the future. Should you have any questions or concerns, please don't hesitate to contact us. Your insights play a pivotal role in helping us enhance our volunteers' experiences.

All the best,

FluCamp Team

Rated 5 out of 5 stars

Very much worth it

Flucamp went really well for me, the stay was very relaxed and I didn’t feel to isolated since the staff were really great; on top of that I didn’t have any symptoms! The food was pretty varied and the payout is brilliant! Really great way to make some money

21 August 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hi Jason

Thank you for the positive review!

We're thrilled you enjoyed your time at FluCamp.

We hope to welcome you back soon. Have a lovely day. :) FluCamp Team

Rated 5 out of 5 stars

FluCamp Clinical Trial Experience

I recently participated in a clinical trial at FluCamp, and I must say it was a positive experience. From the moment I arrived, I was impressed by how well-informed and caring the staff were. They took the time to explain every aspect of the trial, which helped ease any concerns I had.

One of the highlights of my stay was the excellent provision of snacks and main meals. Not only were the meals nutritious and well-prepared, but the availability of snacks throughout the day was a welcome surprise. It made the whole experience much more comfortable.

The entertainment options were also a pleasant surprise. Having access to a TV and a PS4 during my stay provided a great way to pass the time and relax between appointments and observations. It made the entire experience feel less clinical and more like a comfortable stay.

Overall, my time at FluCamp was well-organized, and I felt well taken care of by the staff. Their attention to detail, along with the comfort and amenities provided, made participating in the clinical trial a positive and even enjoyable experience. I would not hesitate to recommend FluCamp to others considering participating in clinical trials.

21 August 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hi SS

Thank you for the positive review!

We're thrilled you enjoyed your time at FluCamp.

We hope to welcome you back soon. Have a lovely day. :) FluCamp Team

Rated 5 out of 5 stars

Experience was as good as it could be

Experience was as good as it could be. The nurses and staff are all friendly and make sure you've got enough snacks and drinks.
You get a few games to play on PS4 but can watch netflix etc. The staff pop in when they need a sample of sorts. Food is good and varied. Only thing I'd wish for is that you were given a slightly more specific time for when the nurses would come in, but can appreciate these may not be consistent. The whole process is really simple but I'd warn people that sometimes studies get delayed so you need to go back to the clinic to give samples again, sometimes multiple times, which can be expensive.
The pay is good and the alone time isn't as boring as you might expect and is over very quickly!
Anna and Ben (Senior nurse, but not sure if that's your name! Sorry!) were always very friendly and made the whole experience easier.

21 August 2023
Unprompted review
FluCamp - Clinical Trials Recruitment logo

Reply from FluCamp - Clinical Trials Recruitment

Hi Amelia,

Thank you for the positive review!

We're thrilled you enjoyed your time at FluCamp.

We hope to welcome you back soon. Have a lovely day. :) FluCamp Team

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