While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely love FluentU! Being both a language instructor and a student, I compared different services and went with FluentU due to its superior vocabulary tools. With my flipped-classroom style, I pl... See more

Company replied

Rated 5 out of 5 stars

Usama helped me via email. The assistance was responsive, professional, required some research which was accomplished very quickly and a solution was found far faster than I expected. In times... See more

Company replied

Rated 5 out of 5 stars

FluentU takes up where others leave off. Other courses give introductory words, but doesn't really get involved like FluentU. One thing lacking is the speech part. Fluent should try to find a way f... See more

Company replied

Rated 5 out of 5 stars

The way fluentu quizzes work is fantastic. Language is always in context-- it appears in example sentences and snippets of video that allow you to hear different accents and speeds. Humorous stock ima... See more

Company replied

Company details

  1. Language course provider
  2. Software company

Information provided by various external sources

Language immersion is the key to learning a foreign language. FluentU brings language learning to life through language immersion with real-world videos.


Contact info

4.8

Excellent

TrustScore 5 out of 5

119 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely love FluentU

Absolutely love FluentU! Being both a language instructor and a student, I compared different services and went with FluentU due to its superior vocabulary tools. With my flipped-classroom style, I plan to recommend FluentU to every one of my students.

15 December 2025
Unprompted review
FluentU logo

Reply from FluentU

Thank you so much for the kind words! We’re thrilled FluentU fits your teaching style, and we truly appreciate you recommending it to your students.

Rated 5 out of 5 stars

Lhea was very helpful…

Lhea was able to explain to me about some glitches in the FluentU program. She gave me a simple explanation to solve the problem.

20 November 2025
Unprompted review
FluentU logo

Reply from FluentU

That’s wonderful to hear, I’m glad her explanation helped clear things up! If you ever need anything else, we’re here for you.

Rated 5 out of 5 stars

Stay dynamic and learn languages with FluentU!

I’m a polyglot and I’m happy to find FluentU- App!
This App is very good for me, cause I can exercise all my languages in the same place. In that way I feel myself better and accepted!

I saw some opinions that on the App. there are many repeated exercises, but that’s positive. There is a saying: Ripetita juvant!

As a polyglot, I’ve learned that one needs to trust one’s brain and let it take on the right amount of challenge in order to make real progress. Confidence is essential!

Later on, when one just wants to stay in shape, can afford to be more relaxed and keep going!
So, the last is my case!

I’m working on: English, French, Russian, Italian, German, Chinese mandarin! And I feel very proud of myself and happy to share my progress with all persons involved in language learning!

Stay dynamic and learn languages with FluentU!

Lina Ondina

22 November 2025
Unprompted review
FluentU logo

Reply from FluentU

Thank you so much for sharing this, Lina! It’s wonderful to hear how FluentU fits into your multilingual routine and helps you stay active in all your languages. Your mindset about repetition, confidence, and trusting the learning process is truly inspiring.

We’re thrilled to be part of your journey, keep enjoying your studies and celebrating your progress. Stay dynamic, and happy learning!

Rated 5 out of 5 stars

Usama was extraordinarily helpful

Usama helped me via email. The assistance was responsive, professional, required some research which was accomplished very quickly and a solution was found far faster than I expected.
In times when companies leave you on hold while endlessly repeating how important your call is, or never return an email request, or the Contact Us page goes to a 404 error message, it was a pleasure working with Usama.
I hope the company recognizes the value of this employee because I have exceedingly high standards which were exceeded.
Best regards,
Ella K.
Shawnee Hills

30 October 2025
Unprompted review
FluentU logo

Reply from FluentU

Thank you so much, Ella! We’re thrilled to hear about your positive experience with Usama. Your kind words mean a lot, and we’ll be sure to share your feedback with our team.

Rated 5 out of 5 stars

Great service

I loved using the platform. Recently I was too busy to use it and forgot to cancel my subscription - the helpdesk was super useful and helped me to get my refund.

16 October 2025
Unprompted review
FluentU logo

Reply from FluentU

Thanks so much for your kind words! We’re really glad our support team could help and that you’ve enjoyed using FluentU. Hope you’ll join us again when things calm down — we’d love to have you back!

Rated 5 out of 5 stars

Great staff

Great experience with the product and the staff

26 September 2025
Unprompted review
FluentU logo

Reply from FluentU

Thank you! We’re so happy you had a great experience with both our product and team!

Rated 5 out of 5 stars

Excellent company!

A good honest company with excellent customer service! Highly recommend!

15 August 2025
Unprompted review
FluentU logo

Reply from FluentU

Thank you so much for your kind words and recommendation!

Rated 5 out of 5 stars

Some overseas travel and another…

Some overseas travel and another hiccough destroyed my seven year streak although I had indeed completed sessions as usual. FluenU staff came to my aid, restored my streak, bolstering my will to continue without interruption, and they were helpful and pleasant in doing so. Thanks guys!

11 July 2025
Unprompted review
FluentU logo

Reply from FluentU

Thank you so much for the kind words! We're really glad we could help get your streak back on track — seven years is an amazing achievement! If you ever run into anything else, don’t hesitate to reach out. Keep up the awesome work!

Rated 5 out of 5 stars

Great content in this app

Great content in this app! If there is a glitch, tech support is very helpful and sticks with the problem until it is resolved. This is a great companion to Duolingo, and more realistic too. Hope they add more languages soon too.

27 June 2025
Unprompted review
FluentU logo

Reply from FluentU

Thanks so much for the great feedback! We're glad you're enjoying the content and finding our support team helpful. We appreciate the suggestion on more languages—stay tuned!

Rated 5 out of 5 stars

As a language school

As a language school, we used FluentU in the past and were very satisfied with the quality of their content and support. I’m confident that we will return to using FluentU in the future. I highly reccomend it!

25 June 2025
Unprompted review
FluentU logo

Reply from FluentU

Thank you so much for your kind words and support! We're really happy to hear that FluentU was a helpful resource for your language school. We’d love to welcome you back anytime, and we're here if you ever need anything.

Rated 5 out of 5 stars

Great for intermediate and above level

The videos,quizzes and capability to create your own lists from the material are excellent. The daily target setting is also very handy.
Having progressed beyond DuoLingo, FluentU is the app that I use every day.

23 June 2025
Unprompted review
FluentU logo

Reply from FluentU

Thank you so much for the kind words! We're thrilled to hear you're enjoying the videos, quizzes, and custom lists—and that FluentU has become part of your daily routine. Keep up the great work on your language journey! 😊

Rated 5 out of 5 stars

I love the ethos of the team creating…

I love the ethos of the team creating this platform. They are so helpful and kind, which I would like to see more of on the internet! they lead with integrity. I cannot recommend them enough! I think they will go from strength to strength, as they are so open to feedback and some of their ideas are so engaging, for instance watching well known video clips, with subtitles. I wish them the very best!

30 May 2025
Unprompted review
FluentU logo

Reply from FluentU

Thank you so much for your kind words and encouragement! We're truly grateful for your support and so glad you’re enjoying the experience.

Rated 3 out of 5 stars

Very confusing website

Very confusing website, difficult to understand how to access content and how to use. Not organized well.
Although I really liked the idea of watching videos with subtitles and explanations, I find it is much easier to use Duolingo or Rosetta Stone.
I keep getting emails about some new content they have added, but no explanation of how to access that new content.
So I find myself going to DuoLingo or Rosetta Stone for a quick daily lesson instead of FluentU...
At this point I won't be renewing the contract.

10 April 2025
Unprompted review
FluentU logo

Reply from FluentU

Thanks so much for your feedback — we’re really sorry to hear the site felt confusing to navigate. We're glad you enjoyed the concept of videos with subtitles, and we're always working to improve the experience.
If you have a moment, please email us at support@fluentu.com — we'd love to hear more about your experience and see how we can help!

Rated 5 out of 5 stars

I'm just starting to learn Russian

I'm just starting to learn Russian and find FluentU to be extremely helpful. The reasons are too numerous to list but I feel that a difficult language is becoming achievable. The responses to my questions are very quick and friendly.

6 March 2025
Unprompted review
FluentU logo

Reply from FluentU

Thank you so much for your kind words! We're thrilled to hear that FluentU is helping make learning Russian feel achievable. Keep up the great work, and if you ever have questions, we're always here to support you. Happy learning! 😊

Rated 5 out of 5 stars

I jumped on the free trial for two…

I jumped on the free trial for two weeks and absolutely love it. I am nine days in of the 14 and committed to 50 minutes a day which I have hit most of the days so far it’s easy and fun and interactive. I like the graphics 100% recommend! Also, their customer support was fantastic when I was confused for a second they got back to me within probably five minutes!!

31 January 2025
Unprompted review
FluentU logo

Reply from FluentU

Glad to hear you're enjoying it! It’s great to hear that you find the app fun and interactive, and 50 minutes a day is impressive! Thanks for sharing your experience. If there's anything else you need, don't hesitate to reach out!

Rated 5 out of 5 stars

Essential learning tool

I am learning Spanish.
On the whole I would say of myself I am bad at languages - I struggle with remembering words well enough so I can recall them and use them in conversations. The fact that I have progressed so well in Spanish these past 5 years is mostly down to fluentu. There is something about the way that the learning engine is designed that works for me. I sit down usually 5 times a week and as I work through the conversations and situations words just 'click'. There is so much to recommend here to other students who are serious about a foreign language.

24 January 2025
Unprompted review
FluentU logo

Reply from FluentU

That’s amazing! It sounds like FluentU really clicks with your learning style. Five years of steady progress is a huge achievement—keep going!

Rated 5 out of 5 stars

Great cusstomer service representative

I recently had a great experience with FluentU customer service. I want to thank their representative Lhea. She was quick, responsive, and very helpful.

7 November 2024
Unprompted review
FluentU logo

Reply from FluentU

Thank you for sharing your positive experience! I'm glad Lhea was able to assist you effectively. I'll be sure to pass along your kind words to her. If there's anything else you need, don't hesitate to reach out!

Rated 5 out of 5 stars

Get with FluentU

I have been using FluentU for some weeks now and find it an excellent learning platform. I regard myself as being at an intermediate level and most of my learning has been from written material. FluentU provides that opportunity but has the distinct advantage of also providing choices of thousands of video clips with spoken language. It also has very useful quizzes that allow you to review the mistakes you make. It costs less than a cup of coffee per week and is more helpful than any other app I've tried.

2 November 2024
Unprompted review
FluentU logo

Reply from FluentU

Thank you for sharing your positive experience with FluentU! It's great to hear that the video content and quizzes are adding so much value to your language learning journey, especially with your background in intermediate-level written material. We’re thrilled that you find FluentU helpful and cost-effective—happy studying!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look