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Rated 1 out of 5 stars

We bought a massager for £80 for our daughter for Xmas, it charged once and now no longer charges. No reply back from the email address on the paypal account, the web page no longer exists. Extremely... See more

Rated 5 out of 5 stars

Really good massage gun with case and 6 heads.My only negative comment would be no details regarding what the various heads are for.,however on emailing them they e mailed me the details/instructions... See more

Rated 5 out of 5 stars

I bought this for tennis elbow and pains after training. Whole family now use it for different aches and pains. Its an enjoyable pain that defo helps loosen you up.i noticed i didnt have all the parts... See more

Company replied

Rated 5 out of 5 stars

Ordered my item, unfortunately they did not have the item in stock after I placed my order. I sent an email, Muaaz got back to me and offered me a full refund. Received my refund within two days and f... See more

Company details

  1. Massage Supply Shop

Written by the company

Welcome to Flux! We pride ourselves on offering premium quality massagers at the most affordable prices. This is because Flux is inspired by the belief that everyone deserves and should be able to afford a rejuvenating massage from the peace of their home. Massages are one of the best ways to destress, recover or simply indulge. As a company that encourages a healthy body and a happy mind, our customers are our priority. To ensure your peace of mind, we offer the following guarantees: - Free & Fast Delivery - Quality Satisfaction - 30 Day Money Back - Easy Returns So what are you waiting for? Find your Flux and be on your way to a healthier body and a happier mind!


Contact info

3.7

Average

TrustScore 3.5 out of 5

30 reviews

5-star
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Rated 1 out of 5 stars

Massager worked once only!

We bought a massager for £80 for our daughter for Xmas, it charged once and now no longer charges. No reply back from the email address on the paypal account, the web page no longer exists. Extremely disappointed.

16 January 2023
Unprompted review
Rated 4 out of 5 stars

Good product

Not quite next day delivery but arrived eventually. Good product at a good price for what it is. Thank you.

8 December 2021
Rated 2 out of 5 stars

No response

Emailed on the 30th of November (a week ago) about my massage gun that won’t charge (only 8 months old) and still haven’t received a response really not happy as cannot use my product anymore that has only been charged 3 times.

6 December 2021
Unprompted review
Rated 3 out of 5 stars

Where is my order

I ordered a massager on next day delivery one week ago. It did take a week and I had to chase it but it has finally arrived.

6 December 2021
Unprompted review
FluxMassagers logo

Reply from FluxMassagers

Hi,

Thanks for your review. We endeavour to get your product to you as soon as possible. Your order was during the busy Christmas period and so there was a delay in dispatch as well as in delivery by the delivery company which was out of our control unfortunately.

We do apologise for any inconvenience caused.

Thanks

Rated 5 out of 5 stars

Really good company

Ordered my item, unfortunately they did not have the item in stock after I placed my order. I sent an email, Muaaz got back to me and offered me a full refund. Received my refund within two days and for the inconvenience I was given a free item when it was back in stock. Honestly amazing customer service and I will definitely be ordering again!! Massager is amazing - completely worth it!!

1 July 2021
Unprompted review
Rated 4 out of 5 stars

Massage gun easy to use

Massage gun arrived early, easy to understand instructions, would have liked to have had a simple guide for the use of the different nozzles. Have used now daily on my gluten and the results have been excellent.

1 June 2021
Rated 5 out of 5 stars

Really good massage gun with case and 6…massage gun

Really good massage gun with case and 6 heads.My only negative comment would be no details regarding what the various heads are for.,however on emailing them they e mailed me the details/instructions straight away,so not criticising just thought they should be provided with gun as standard.

19 April 2021
Rated 5 out of 5 stars

Immense service!

Immense service!

So, I've been exercising loads recently trying to gear up for a big physical event, and I'll take any assistance I can get in trying to ease recovery.

I decided to buy a sports massager, and, having looked at the market decided I didn't need one of the super expensive ones, so found Flux.

Shipping was rapid, received my unit and sadly it broke almost immediately. Presumably as with all things occasionally there are problems with production etc.

I contacted them through the chat facility on the website circa 10AM, was advised to email a description of the problem and a picture, did that by 10:30, then at 2PM received an email saying a replacement was on it's way, apologising for the issue and saying to get straight back in touch should something else occur.

To me good service is how a company behaves when something goes wrong, this is textbook for high quality service and I would encourage anybody else not to think twice about buying from them.

14 April 2021
Unprompted review
Rated 5 out of 5 stars

This is a fantastic and really good…

This is a fantastic and really good product that I’ve bought, it’s carbon design just gives it that extra executive touch, and the massages it actually does are fantastic muscle relaxation, I would definitely recommend this product to anyone, and especially the price I paid was fair too
A* product

9 April 2021

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