While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bitte nicht fliegen

wir haben viel Erfahrung mit der Airline, es gibt immer Verspätung. Es wird nie der Grund angegeben. Alle ander Airlins fliegen pünktlich nur Insel Air nicht. Einfach nicht zu empfehlen wir hatten bis zu 4 Stunden Verspätung. Jeder der uns besucht und mit dieser Airline fliegt kommt zu spät.

22 October 2016
Unprompted review
Rated 1 out of 5 stars

Mit allem rechnen!

Gebucht war ein Flug mit Insel Air, ansässig Curacao, Port-au-Prince nach Miami 06.11.16 10:40 - 12:30. Buchung erfolgte am 13.05.16, die Abflugzeit wurde am 06.06.16 auf 14:30 - 17:20 geändert. Mein Transatlantikflug um 16:55 Uhr war damit nicht mehr zu erreichen. Die Stornierung wurde abgelehnt. Somit auch kein Refund für den an sich schon hohen Flugpreis.

19 September 2016
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look