We have had exactly the same experience as many of these other poor people. We have been waiting 16 months now (since May 2020) for our refund for two flights, refs: PXU0Y and NKUCP5, cancelled due... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Booking process was fine, but even a phone call 3 days before didn't reveal that our information was not up to date anymore and our trip home was 24 hours longer than expected causing us to miss wo... See more
Company replied
I've bought a quick ticket due to the Gatwick mess and I found a decent flight for the next day from Southampton to Oslo (stopping in Amsterdam). After I read the bad reviews, I've called them firs... See more
Company replied
I was flying to Liverpool to catch a connection flight and my first flight was delayed by an hour causing me to miss the second flight. I contacted customer support for a solution and they replied imm... See more
Company replied
Company details
Information provided by various external sources
Find and book the cheapest flight tickets online. Flyhacks combines different hubs, airports and non-partner airlines to offer you the cheapest itineraries ever.
Contact info
Wolność 7, 01-018, Warszawa, Poland
- +44 203 769 21 17
- airsupport@flyhacks.com
- flyhacks.com
This is no fly fly
22 October 2019
Unprompted review
Reply from Flyhacks
Hi,
We wholeheartedly apologize for the inconvenience you seem to have encountered. Could you please contact us via e-mail and provide us with more information on the situation? We will do our best to assist you.
Very good experience
22 October 2019
Unprompted review
Reply from Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
Reply from Flyhacks
Hi! Thank you for your positive review! We genuinely value positive opinions on our service.
Have a nice day!
I have phoned the company and my first
I have phoned the company and my first surprise was the clarity of the messages guiding the steps to be followed.
Shortly after I spoke to one of the attendants, who listened to me attentively and willing to help.
I am quite satisfied with the consideration demonstrated.
Thanks.
Sergio.
22 October 2019
Unprompted review
Reply from Flyhacks
Hi! Thank you for your positive review! We truly value good opinions on our service. We are glad that you appreciate the clarity of our instructions. We will definitely keep following this path to make your future travels even better!
Have a nice day!
Efficient and quick service
Efficient and quick service, just one things that also friends notice is the language used in the emails seems really joking, I honestly check twice if my flight has been buy by You.
21 October 2019
Unprompted review
Reply from Flyhacks
Hi! Thank you for your positive review! We really value good opinions on our service. Thank you for turning our attention to the language. We are currently working on it in order to make your experience even better. We hope you will appreciate the results!
Have a nice day!
The site is very easy to use and in a…
The site is very easy to use and in a few clicks, I could make my reservation. Everything was clear and I received the confirmation and the e-tickets quickly.
In addition, the vocabulary used is different and makes it more fun !
21 October 2019
Unprompted review
Reply from Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Fast response for support through email.
Needed QR codes for my flights so I didn’t need to print my boarding passes and Ruslana from Air support emailed straight back and sent me them. No wasting paper :) thanks.
20 October 2019
Unprompted review
Reply from Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Reply from Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Reply from Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Easy to get in contact with and very…
Easy to get in contact with and very helpful.
16 October 2019
Unprompted review
Reply from Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Very efficient
Very efficient. Very helpful and reply to emails very quickly. First time using them but would definitely use again
13 October 2019
Unprompted review
Reply from Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Efficient service all round
Efficient service all round. Very happy customer.
D Flynn
12 October 2019
Unprompted review
Reply from Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
helpful
helpful, answering questions quickly and helping if you need help
11 October 2019
Unprompted review
Reply from Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Quick answer and good service.
Quick answer and good service.
Lovin' it
10 October 2019
Unprompted review
Reply from Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Excellent support
8 October 2019
Unprompted review
Reply from Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Good Service
Good Service
The gentleman helped us perfectly. The problem was on the side of the Airline - however it is now solved.
Thank you
7 October 2019
Unprompted review
Reply from Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
I didn’t make my connecting flight…
I didn’t make my connecting flight because my first flight was 1 hour late. I called flyhacks support and was met with excellent customer service and told me that they covered everything and booked me a flight the next day for free.
I definitely recommend using flyhacks!!!
7 October 2019
Unprompted review
Reply from Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
I am very happy with the help i have…
I am very happy with the help i have recieved
6 October 2019
Unprompted review
Reply from Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Great service
Great service and quick answers to all questions and problems. Always polite and helpful.
5 October 2019
Unprompted review
Reply from Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Funny and efficient as always
Funny and efficient as always! And always a pleasure to fly "with" you!
3 October 2019
Unprompted review
Reply from Flyhacks
Hi! Thank you for your kind review! We value good opinions on our service and they motivate us to become even better at what we do :)
Have a nice day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.