Flyin.com Reviews 27

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I was totally scammed. These fraudulent online shops are working hand-in-hand, and I don't understand why authorities haven't intervened yet, to tackle this qind of scamm site.

Rated 4 out of 5 stars

There could be more There service is amazing fast and easy and the customer support are mostly helpful and know what they are doing How ever the website needs more payment options like Paypal or D... See more

Rated 1 out of 5 stars

Flyin good if everything goes well. If you get struck somewhere then you are gone no proper support from customer service representatives, they can speak or understand proper english. The online chat... See more

Rated 1 out of 5 stars

Honestly, the worst experience I've had booking from a third party! Their staff can't speak English and they can't seem to make any changes to my flight tickets. A simple change in route or cancellat... See more

Company details

  1. Travel deals

Information provided by various external sources

Flyin.com which is the first “Online Travel Agency” in The Middle East that offers an integrated travel services and innovative solutions. We are providing different and wide choices to travelers in the travel services by allowing not only travel agencies but also individuals act as a travel agency, once an account is created and the agent will be given all benefits that any traditional travel agency would have. We have achieved this commitment by carrying out a strategy of investing in the right technology and personnel to deliver a smooth transaction every time, we are dealing with more than 60 low-cost carrier, providing the possibility of booking more than 350 air carriers internationally and more than 320,000 hotels worldwide.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

27 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I was totally scammed

I was totally scammed. These fraudulent online shops are working hand-in-hand, and I don't understand why authorities haven't intervened yet, to tackle this qind of scamm site.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional, Dishonest, and Completely Unreliable – AVOID at All Costs

This is by far the worst travel booking experience I’ve ever had.

I booked a flight through Flyin, and they immediately deducted the amount from my account, but never issued a PNR or confirmed the ticket. When I contacted them, I was told to wait “2 hours,” then “24 hours,” then “2 more hours”… just endless excuses.

It’s been over a day, and nothing. No ticket, no refund, no proper response.

Their customer service is a complete disaster. They ignore messages, hang up phone calls, and never provide any useful information. Every time I speak to someone, they just copy-paste the same empty phrases like robots. No action, no ownership, no respect for the customer.

This is not a delay — this is fraud.

They are either completely incompetent or outright scammers. I had to contact the airline directly, and they confirmed that no booking was ever made on their system.

Absolutely unacceptable. I will be filing a dispute with my bank and reporting this company to the proper authorities.

Stay away from Flyin — they will waste your time, your money, and your patience.

1 June 2025
Unprompted review
Rated 1 out of 5 stars

شركه نصابه !!

شركه نصابه !!
I booked yesterday tickets and They cancelled my flight and the reason they called me 5:00am to confirm my flight and i didn’t answer
Iam quite sure because of prices
They post flight ticket with cheaper prices to grab customers once you come to payment
prices differ or they cancel your tickets

20 April 2024
Unprompted review
Rated 1 out of 5 stars

They give you a price and after you pay…

They give you a price and after you pay u need someone to call you to confirm, turns out they don't have contact with the hotel, they bid and wait for some other company to call you to conform. Iade reservation, paid, the hotel was not booked 6 hours later some called to confirm, and I told th it was me, after 8 hours the send asg telling me they called and I did not answer, I sent a screen shoot of call, they asked for more money, again no answer and I had to make reservations through expeidia just to get some sleep as I was not allowed in after 4 hours in the lobby. Total ripoff, I have screen shots of the conversation if I need to prove it, for real stay away, just an advise.
I am almost 50 with 30 Yeats or Traveling experience, never seen such an unprofessional company

9 November 2023
Unprompted review
Rated 1 out of 5 stars

Crooks

Crooks! You book a full fare business flight and cancel 5 mins later they take away LE 1,700 (LE 100 their fee and 1600 some financial BS money transfer although I paid by card! Highway robbery

1 September 2023
Unprompted review
Rated 1 out of 5 stars

They don't deserve even a one star…

They don't deserve even a one star horrible customer services and horrible website.
I want to book a flight from cairo to Washington DC from 19 July to 29 August and Website lagged in reserving and took lile 10 minutes in payment step and after that I found my booking from 19 July to 22 September, I tried multiple times to contact with horrible customer service and Finally, after multiple time to contact with one of customer service, employee from customer service tried to reschedule my flight in a 30 minutes and after that I told him to cancel flight and he told me " It is 12 AM so you have to pay a penlty according to our policy" and I told him I am talking to you from 11:00PM so It is not problem I tried to contact customer for long time and you took along time to respond on me
Very bad service I will never ever use flyin that is my fist time and last time

7 May 2023
Unprompted review
Rated 1 out of 5 stars

Fake deals, fake bookings

I booked a hotel room with using an advertised code, but I couldn’t check in at the hotel as the booking wasn’t confirmed; when I contacted them, they wanted me to pay the full price! Claiming the prices went up!!! Left me stranded after charging my card and trying to twist my arm claiming refunds takes several days to be issued.

21 June 2022
Unprompted review
Rated 1 out of 5 stars

Had many bad experiences

Had many bad experiences, but will list a few:
1. Email correspondence with Customercare does not counts for them, only whatsapp. Lost 1500AED because of this and they did not refund.
2. Even if you pay on their link, they will not consider as paid unless you inform them on whatsapp which is pathetic. Lost AED1500 because of this.
3. On whatsapp they make you wait for 5 minutes or more, but they themselves disconnect in 2 mins making you start the conversation from zero.
4. Horrible, pathetic, will never use them again.

18 May 2022
Unprompted review
Rated 1 out of 5 stars

They cheated on me

They even didn't deserve 1 star I bought my ticket (through mobile application) on Turkish airlines and it was a very bad surprise to find myself flying on Egypt airlines
They sent me my confirmation that proves in on Turkish airlines.
After 3 days I asked to change my return time not date (I paid for that too) they changed it and sent me the new ticket I reviewed my flying times and I have printed my ticket traveling date at morning
I called them they said that they told me that I will go by Egypt airlines which doesn't happen and they deleted my ticket which is confirming that I'm on Turkish airlines and for their bad luck I have a screen shot and I will take the necessary action accordingly.
I will suit them 4 that

4 January 2019
Unprompted review
Rated 1 out of 5 stars

Worst 3rd party flight service I've seen!

Honestly, the worst experience I've had booking from a third party! Their staff can't speak English and they can't seem to make any changes to my flight tickets. A simple change in route or cancellation is deemed impossible by their inept staff.
I would recommend anyone looking to book through Flyin to seriously consider other options.

29 December 2018
Unprompted review
Rated 1 out of 5 stars

Flyin good if everything goes well

Flyin good if everything goes well. If you get struck somewhere then you are gone no proper support from customer service representatives, they can speak or understand proper english. The online chat support is worst. Even if you visit their office they say online issues need to check with manager and wait till the manager arrives. Now if a person has all the time & patience to do these things then only he should try flyin.

13 August 2018
Unprompted review
Rated 1 out of 5 stars

Their staff can't speak english

Their staff can't speak english. They only speak arabic. I tried many times to speak to a customer care but couldn't

26 July 2018
Unprompted review
Flyin.com logo

Reply from Flyin.com

Hello Samuel,
We are really sorry for this experience, please let us know youe contact details & how can we help you?

Rated 4 out of 5 stars

There could be more

There could be more
There service is amazing fast and easy and the customer support are mostly helpful and know what they are doing
How ever the website needs more payment options like Paypal or Debit cards acceptance worldwide
and some flights price are updated only after I fill all the information it says the price changed from (#) to another # that should be checked before wasting time filling travelers information.
otherwise its a great website.

7 July 2017
Unprompted review

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