Flying.com ✈ Reviews 

I am writing to express my dissatisfaction with the customer service I have received. The experience was extremely disappointing, reflecting a lack of professionalism and honesty.
I hope you take this feedback seriously and work towards improving your service.

I have booked tickets with flying.com but it turned to have issue 2 weeks before the flight. I got email and ask me to contact customer service, but no matter of how many times I try to call; I got a message "the calling agents are busy right now and please call a again next time". I tried to cancel my ticket through online, but it is still pending.

I requested a cancellation on an Ethiopian flight, through Flyin.com, since they booked my ticket.
It's been 120 days now, still nothing. The only way I can communicate with them is through a chatbox. Initially the person, Sara, said 90 days, it will take 90 days for the airline to refund. Ofcourse 90 days came and gone; still nothing. Now Flyin.com blames Ethiopian Airlines for not responding. The airline gave a clear BPS link the agent needs to follow to request the refund. I shared this with Sara from Flyin.com. She was not interested and kept on saying...sorry, sorry.. I will put in an urgent request. I asked her if she could check how many times they put in urgent requests. This she could not do. I asked her who is she contacting at the airline...this she could not answer. I asked her where she is based and can I get a managers contact details...You guest right...she could not provide a further contact. Ofcourse I issued some threats due to shear frustration. Bottom line..stay far away from FLYIN.COM

Worst website for booking dummy tickets
They mention there website that after booking tickets valid at lest 7-8 days .. but they do fake promise when I check my ticket next day the ticket is showing canceled.. so please do not book any booking with them

I booked hotel for tonight 21.09.2019
They deduct payment from my card but when i reached hotel they said we don’t have any booking for you.
I called customer service but they also failed to give any positive answer just informed their manager will contact but until now no one contacted me.
Looks no one is serious in this company. Called many times no positive answer from customer service only say until now we are working on it even though half night is passed.
Very very disappointed if it was not compensatedi will take severe action

I would give them less than one star if I could. I purchased two AirFrance tickets from them on 1/3/18, one for me and an extra seat to accommodate size. AirFrance told me on 11/15/18 they are refunding my extra seat ticket price, and to contact flying.com for my refund. I have emailed them NUMEROUS times, and they will not respond. There is no phone number anywhere on their website to contact them. This is not a small amount of money....it is over $700. This is a scam, pure and simple. They are just keeping the money that is mine by rights.

I really enjoyed the experience of booking our flight. No last second “Sorry that fare is no longer available.”

I have such an urgent medical
Emergency and we have been trying to reach them for last 24 hours ! Through email and phone, continuously.
I am stuck hope i get a help soon !

Zero stars should be an option. They failed to issue my girlfriend a ticket for an international flight, similar to other stories on TripAdvisor, just google it. We found out 2 days before the flight. The flight was still available, of course, but at a different price and flying.com was unwilling to issue the ticket and eat the difference. I had to scramble to rebook directly from the airline at double the initial price. The company denied all responsibility and blamed British Airways, but given the other similar complaints, I find that highly unlikely. I filed a complaint with the BBB and will be leaving this feedback everywhere I can find. I would encourage others to do the same.

Excellent service, cheap flight and good customer service

WORST portal ever to book flight tickets!!!!
My Trip Number: MF165264018
My experience from yesterday:
Booked flight tickets (~$1250) got immediate successful booking message but with ticket status as Pending. It has been 20 hours since booking and I haven't received any ticket confirmation yet. On top of it my reservation, for which I have successful transaction receipt, is not even searchable in flying.com portal anymore (unlike yesterday). The transaction is still reflecting on my credit card and thus I have no idea at all whether I am going to get a ticket or not. So, I can't even book the ticket from somewhere else.

It's been more than 24 hours now and I haven't received any ticket confirmation yet.

BEST PART: Their customer care is I guess only one person with no way to escalate. She just makes false promises and commits of reverting in next 2 hours and then she does the same every 2 hours. She just puts everything on finance department which is not available for the whole day in this case. She doesn't even have a way to contact so-called "financial dept" apart from just leaving them a note. She doesn't even know what are their financial department's working hours.
When you write to them and at their portal multiple times (I did 4-5 times), you might get lucky and get a response which is completely USELESS which say 'keep waiting'

I had a great experience with Flying.com. I was able to find a reasonably priced flight with them, right before Christmas. Customer service was great and very responsive to my queries. And no surprise with hidden fees or additional costs when getting to the airport.
Great experience. I will definitely used flying.com again.

We were pleased with the service. It worked well and they delivered an excellent price as promised😀

Due to personal unforeseen circumstance, I had to cancel my reservation through flying.com. Cristiana Groza and Andreea Deens at flying.com were able to help me cancel my reservation without any fee although it's their policy to charge a $30 admin fee for cancellation. I'm beyond happy with their services and will happily return as a customer in the future. Thank you so much again Cristiana and Andreea!

I was extremely happy at get the flight that I wanted and for a very affordable price. The whole process went smoothly and without a hitch. I was very concerned at the offset about doing business with Fly.com because I had never heard of them but my fears were quickly put to ease. I would do business with them again.

Really good experience and good service.. I appreciate it...

I will surely recommend this to all as well use it at in all my bookings but one thing I would to say is why not make it clear while booking if the baggage cost is included or exclusive. For that makes it easier I think than finding elsewhere by calling that cost a lot again... thank you

great price and website easy to use, calling support a discover nonrefundable service fee and any difficult is not very user friendly