Flysmarter Reviews 428

Great flight experience,excelent and fast customer support.

Really fast reply and service. We are so satisfied with them. Can only recommend for bookings.

They have a very good service, I bought a ticket and for some reason I couldn't fly, they canceled my ticket with an email,

The Flysmarter team helped me a lot to avoid unnecessary delay at one of my transit airports generated by one of the airlines. They coordinated through the airlines and gave me a better alternative to the previous ticket.

Very quick support! Thank you for your patience of my Booking!

Better support than im any Airline Hotline !

I recently booked my ticket with the wrong name. The customer support was very helpful and gave me the solution promptly. Once again thank you for your proactive help and response

I congratulate flysmarter for absolutely screwing over their customers. They tell us for a flight we have booked and in the system of the airline is not to find the book there Gold Service that they can arrange the seat reservation. We paid 24 € and then fly smart told us 5 minutes later via email that we should go to the counter of the airline !!!!!!!!

Support for the Circus If this is the way you do business

Very quick response from the support (by email) and good clarification of my question

With the help of FLysmarter, we were able to successfully cancel our flight after the airline had reduced the transfer time unreasonably. The contact and exchange with Flymarter was very close and reliable. Flymarter has successfully supported our interests and we felt that we were in good hands in our recourse case.

We paid $500 euro extra for a better connection on an international flight with my wife and 2 kids. 2 months later, the airline cancelled one leg of our flight. The flight we automatically got rebooked on was 4 instead of 3 airports. Something we wanted to avoid with our two small kids hence paying extra. I expected Flysmarter to say, tough luck the airline cancelled the flight and blame shift. Instead they answered us straight away (via email support). Made two suggestions, both with only 3 connections, we picked one, they booked it for us. All within the span of 2 hours via email. Pleasantly surprised, i expected no help but they came through. Would use them again.

The airline reimbursed the full amount because in their policy it says if you do it within the first 24 hours you are entitled to get everything back. And fly smarter took 80 euros although the airline gave everything back

I would like to thank flysmarter's support Team, problem-free rebooking on the part of the airline and always fast and friendly help and answers to my emails. Thank you very much flysmarter. I would book here again

I want to thank the FlySmaster Support Team for their assistance in rebooking the travel plan for my daughter after the airline company made changes. The team's prompt communication and professionalism displayed through email were greatly appreciated. I will definitely choose FlySmarter for my future bookings.

Thank you once again for your outstanding support.

Awesome response time from customer service

The travel agent booked a new flight for me after the airline had cancelled the original flight. It was all going very smoothly as the travel agent replied fast and tried to fulfill my flight requests. I would book with them again.

Very good and fair service.
We had to cancel our flights and the support tries to do everything that we can book some other flights. Thanks for that.

Excellent service when it comes to questions after booking. Flysmarter help fast and professional via email chat to find a good alternative.
Great support

My multi-stop-flight had been changed by the airline and it was easily and without difficulty possible that fly smarter has provided me after requesting with a new connection.