Flyttefirma24 Reviews 251

TrustScore 4.5 out of 5

4.5

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Company details

  1. Delivery Company

Information provided by various external sources

Flyttefirma24 er et professionelt flyttefirma, vi flytter private hjem, virksomheder, og akutte opgaver. Alle flyttemænd i vores firma snakker flydende dansk. Et personligt og professionelt firma, med erfarne flyttemænd, som kan håndtere store såvel som små flytteopgaver. Vi modtager gerne akutte opgaver. Vi flytter i hele landet samt EU og Norge. Flyttefirma24 bruger det rette flytteudstyr som et led i sikring af dit bohave, dette omhandler flyttetæpper, stropper, seler, rullev ogne, flyttehund samt plastboxe mm. Vi møder til tiden og i bliver varslet via tlf. inden fremmøde. Du/i er altid velkomne til at ringe. Flyttefirma 24 har altid åbent. Vi står klar til at give dig gode råd og vejledning ved din flytning. Hos os er du i trygge hænder. Dit bohave er forsikret hos Codan for op til 10 mio. kr.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

251 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Very bad experience

Unfortunately I had a very bad experience with this company.
First at all I've experienced that the e-mail correspondence was very unprofessional, as I had received several e-mails from different persons without being aligned.
Further more even I had received an e-mail with the confirmation of the booking no one showed up for the moving. When I called them to re-check they were very aggressive and not solution oriented. I was mostly told that it was my mistake because I had asked too many questions in the e-mails and that it was my responsibility to call them and double check even they had confirmed via e-mail.
After I gave feedback that I wasn't satisfied as a customer and feel that it is a bad customer service, I was threatened that if I give a negative review on trustpilot they will sent me a fine to pay.
Not to forget that they have called me afterwards to tell me to find a solution and call me back in 5 minutes which never happened.
I really think it shouldn't be so easy to create a moving company and if so, there is more needed than only sending around movers to carry staff. It requires planning and being solution and service orientated.

22 February 2021
Rated 5 out of 5 stars

Thank u for everything

Thank u for everything
And thanks for your service

25 May 2020
Unprompted review
Flyttefirma24 logo

Reply from Flyttefirma24

Hi odday
Thanks a lot for This time . And we stand ready to help you soon again

Best regards
Flyttefirma24

Rated 5 out of 5 stars

Now that's service!

Daniel and David agreed to come super early in the morning to help us with our move. Moving is very stressful on a family, and they took the time to help us relax and reassure us all would work out. We weren't 100% ready, and they helped us get on the road as scheduled. We gave them the phone number to the landlord where we were moving to, and they were even able to coordinate with him the hand -over of the keys! Believe it or not - they even took the time to help us set up our beds and shelves. We are loving our new home. So thankful. Highly recommended.

18 May 2018
Unprompted review
Flyttefirma24 logo

Reply from Flyttefirma24

Hej Matthew. Vi takker mange gange for dine fine ord. alt held og lykke i Århus.

M.v.h Daniel flyttefirma24

Rated 5 out of 5 stars

Would give 6 Stars

Would give 6 Stars - fast- reliable- friendly, thanks guys!

11 August 2017
Unprompted review
Flyttefirma24 logo

Reply from Flyttefirma24

Thanks Wing :)

Rated 5 out of 5 stars

Great service

Great service and for someone with only one arm very sympathetic and helpful service.fast great work and helped me but my bookshelf back together. Highly recommend .would use them again if needed.highly recommend

11 June 2017
Unprompted review
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