Tenants Who Do Not Pay But Leave Negative Reviews Reviews 10

Reply from Tenants Who Do Not Pay But Leave Negative Reviews

Dec 30, 2025

It would probably help your cause if you found the real company you have an issue with, rather than some random company who do not deal with leaseholders or freeholders?

I’d suggest using the search element and finding the correct company?

Reply from Tenants Who Do Not Pay But Leave Negative Reviews

Apr 6, 2024

Ahhhh….. the “disgruntled” tenant leaving a negative review.

Of course Jim Bob hasn’t done anything wrong!

He definitely did not have rental arrears…..
He definitely did not leave the property full of his personal belongings when he left (£430 to remove).
He definitely did not leave the dining room and bedroom carpet full of matted in dog poo (£269 for new dining room carpet and £160 to have the rest of the carpets cleaned)
He definitely did not leave a fully renovated property looking like hell on earth because he lived in filth and dog excrement.

The total being claimed from this “perfect tenant” is actually £1,589.65 - not £3k as they have commented.

Unfortunately, we don’t allow these types of people get away with ruining a house and not expecting to have to pay for the damages they have caused (all photographed and recorded). And for some strange reason people like James S don’t seem to think they should have to pay? It’s all strange, but after all, we are the bad ones here….

This is going to go to court in front of a judge, so how we are making it all up is beyond me?

Maybe James should go have a shower, clean himself up, take a good look in the mirror and sort his life out, because for someone who is 47 years old he needs to at some point get his life sorted and stop being one of societies losers. Because this is what you are Jim Bob. A massive loser.

Look forward to seeing you in court, and no, we won’t “f—- ourselves” as you so delightfully put it in your email.

Enjoy your weekend, at least we are living in your head rent free, just as you lived in our property rent free! :-D

Reply from Tenants Who Do Not Pay But Leave Negative Reviews

Updated Dec 13, 2023

We are the agent, not the property owner.
Landlord has spent £2,050 on roofing repairs.
Tenant created arrears due to property damage which they paid in full EVENTUALLY

Oct 2021 – Tenant advised there was damp in the property we advised to ventilate as it could be condensation. We asked her to clean off with bleach and the report back if it started to return.
Nov 2021 - Tenant reported a small leak at the rear of the property. This was assigned to a local roofing company
10th Nov 2021 – Tenant messaged as the roofer was struggling to get access with her due to her availability.
27th Nov 2021- tenant advised she thought the damp in the bedroom was now being caused by the window and not a leak as there was a gap around the frame.
Dec 21 – A builder was called to point the external bedroom window and fill the bedroom window frame to stop any rain/cold air coming in.
Jan 22 - Roofer attended and fixed leak at rear of the property
Jan 2022 - Builder filled around the bedroom window to stop a draught and carried out some pointing works on the front of the property at the window at the window to stop potential damp.
11th March 2022 - Tenant had a property inspection. No mould or damp was picked up or advised by the tenant. Tenant did not mention any further mould issues. The Inspection report sent to the landlord confirming this.
7th April 2022 - 11th April - Tenant advised the previous leak issue had returned. Tenant had been advised on the 7th April to only email repair issues in and not to send them to the company on WhatsApp as it is easier to keep track of all issues recorded if on email. The tenant had been given this information to only report issues via email when she signed her tenancy agreement in July 2021. The roofing contractor was messaged to contact the tenant (as the previous works were under a guarantee)
11th April 2022 - Tenant reported the rear leak had come back and mentioned mould. No images were sent over. Previous Roofing contractor was contacted to speak with the tenant as the works in January 2021 were under a guarantee.
20th April 2022 - Plumbing works had been carried out to the boiler and radiator.
23rd May 2022 - EPC was carried out by an independent company and given a rating of C.
12th Aug 2022 - The Tenant reported mould had 'come back in the front bedroom.' No image was received and this was not evident in the inspection dated March 2022. As the report was for the front bedroom (new repair) we sent a roofer out - New issue was diagnosed.
23rd Aug 2022 - New Roof repair quote sent to the landlord
13th of Sep 2022 - Roof repairs carried out and invoice sent to the landlord which was paid
19th October 2022 - Damp inspection carried out; all rooms were dry and were tested using a damp meter. We advised the tenant she must be opening windows to ventilate as we could feel moisture in the air from their living style. Tenant advised she didn't want to open the windows because it was cold. Advised she must ventilate as condensation was forming around the bedroom window (which is evidence of moisture in the air (not the walls) causing spots of black mould on the window frame. Advised the tenant we would fill around the windows to cover the brown filler but we could not feel any cold air. 20th October 2022 - Tenant was emailed on the 20th of October confirming our conversation and inspection.
Dec 2022 - Handyman carried out additional caulking around the front bedroom window as the previous handyman had used brown filler.
19th Jan 2023 - Tenant advised the bedroom was still feeling cold even after the second corking. No mention of mould in the bedroom.
21st Jan 2023 - Tenant reported new issue of black mould had formed, image was sent in.
23rd Jan 2023 - The tenant was advised we would contact the roofer to have a look at the new issue.
27th Jan 2023 - Requested the roofer contact the tenant to find out where the new issue was coming from in the front bedroom.

Reply from Tenants Who Do Not Pay But Leave Negative Reviews

Updated Dec 13, 2023

LETTINGS AGENCY:

*Updated after the CAPITAL LETTERS RANT. Below updates taken from actual emails/inspections received.
*Updated again after a 2nd rant - we look forward to hearing from your solicitor and will respond once we receive correspondence. Unfortunately with TrustPilot people can leave whatever comments they want without giving proof.
*FINAL UPDATE - No contact from the posters solicitor? I wonder why?
*Another update -- "Yawn..........." How boring is this tenant?

Fortunately we save all tenant communication, whether this is by email or whatsapp, so we are able to answer the above comments with accuracy. From the complaint above it seems that there is only one person who is "Lying" and also only one person who is rude, and that isn't from our side.

*I have searched the posters name and we have 1 Kathryn Wild (name of the postee) that resided in the property located in Bacup between 06.02.2020 & 03.10.2022. The rent was £450PCM and the deposit paid was £450PCM. You received an email on 05.07.2022 stating that your rent would be increasing to £500PCM - you had not had any rent increase for over 2 years. This rent increase would take effect on 06.09.2022, so we gave you 3 months notice.

Answering your above comments:
1/. You were never charged for a pet? Your AST upon review stated £450PCM and you have always paid £450PCM. We had no knowledge of you having a pet? There have never been any emails requesting a pet? You received an email on 05.07.2022 stating that your rent would be increasing to £500PCM - you had not had any rent increase for over 2 years. This rent increase would take effect on 06.09.2022, so we gave you 3 months notice.

While the Tenant Fees Act 2019 bans landlords from charging a higher security deposit for accepting pets, there is nothing stopping landlords setting a higher rent for this privilege.
4 May 2021

2/. The maximum deposit you can legally take is 5 weeks of rent. We took one months rent as your deposit which was £450? We did have to claim £300 from your deposit which was agreed by Keith as you left the house filthy and full of rubbish - "I will take the £150 and leave all the rubbish for you to remove yourself from outside the property. "

3/. All properties are deep cleaned by an external company with all waste removed. In this instance this was missed so as you have stated, an employee for the company removed them whilst you were completing the handover, meaning that you did not "move in" with waste.

4/. Kitchen plinths were not originally in the property (and were not there when you viewed), but were fitted on 09.10.2021. We had an email off Keith on 17.09.2021 stating:

"Currently there are non and it causes a serious draft and heat loss. It has been ok during the summer months but now winter is on its way and with the rising costs in energy prices it would be good to have them in place before the cold weather comes, as I'm sure you'll understand." - So the kickboards were fitted approx 3 weeks after the request.

5/. All properties either have an integrated oven/hob or SPACE to fit a freestanding standard 60cm width oven. Some properties are provided with cookers, some not, this is down to the owner of the property. It is not a legal duty to provide appliances.

6/. On your inspection report dated 19.01.2022 it shows the landing light is loose and a comment stating that the "tenant will fix." - I can only assume that it was yourself or Keith who have told the person completing the inspection this. Your comment was that "you were happy and had no issues."

7/. All issues are reported to a dedicated member of the team and all repairs are completed as quickly as possible.

Reply from Tenants Who Do Not Pay But Leave Negative Reviews

Jan 31, 2023

Finnigan-McNeill Property Sourcing

Thanks for the great review Steve. It has been a pleasure helping you grow your BTL business and I look forward to many more properties with you.

Reply from Tenants Who Do Not Pay But Leave Negative Reviews

Jan 31, 2023

LETTINGS AGENCY:

Saba, as a potential tenant wanting to view a property you are not a "client."

Unfortunately as you were not suitable for our property due to a poor credit rating it is saddening that you have felt the need to leave a negative review.

Reply from Tenants Who Do Not Pay But Leave Negative Reviews

Jan 31, 2023

LETTINGS AGENCY:

Ann contacted you to let you know that she was running late. You informed her that you couldn't be bothered coming back and she apologised.

Reply from Tenants Who Do Not Pay But Leave Negative Reviews

Jan 31, 2023

LETTINGS AGENCY:

1 - You stated that it tookk 10 days to return the holding deposit - I suggest you leave that review on that companies website as we have no control over this as we use a 3rd party.
2 - Placing a holding deposit does not remove the property listing. We often have multiple holding deposits placed on properties at the same time due to the demand.
3 - It was rejected as you had completed out the pre-application form which stated you warned £18,000 and the minimum was £23,000. Unfortunately if you cannot fill out a simple form correctly then we cannot help you. If you had added the details of all applicants which the form allows, and then put the correct income amount, then your holding deposit may have been accepted. We never have tenants in mind but it looks as though we have done quite well to avoid you looking at your comments.

Reply from Tenants Who Do Not Pay But Leave Negative Reviews

Jan 31, 2023

FINNIGAN-MCNEILL SOURCING:

Thanks for the great review William. We love working with positive landlords who want to look after their tenants and provide them with amazing homes to live in.

Reply from Tenants Who Do Not Pay But Leave Negative Reviews

Jan 31, 2023

LETTINGS AGENCY:

1 - Peta is female
2 - The landlord decided to go with a tenant who had viewed earlier in the week. Peta messaged you and you were also send an email. We did not own the property and can only do as the landlord has instructed.
3 - Editing photos'? You didn't get access to the property. Our properties are of high quality and the photos' are from a real camera showing the room......