Foam And Covers Reviews 

222
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Foam and covers were brilliant. Fantastic communication throughout the whole process; great attention to detail in both matching the material to my existing cover and ensuring the correct fit; faultl... See more

Rated 5 out of 5 stars

Our cushions arrived today and they are fantastic. Foam and Covers have done an excellent job. Super comfy and a great colour. A great addition to our little hut. Wayne is very responsive to emai... See more

Rated 5 out of 5 stars

5⭐️‘s My parents cover for their kitchen bench area arrived earlier today, and we all love it! It’s just what we wanted, and thank god after all the difficulties with my measuring…it fits perfectly!... See more

Rated 5 out of 5 stars

Foam & covers made seat cushions for our campervan conversion. I provided sketches of what was required. The cushions fit perfectly, especially considering there were some complicated cut-outs, etc... See more

Company details

  1. Upholstery shop

Written by the company

Foam and Covers offer made to order cushions for indoor and outdoor uses including Garden Benches, Window Seats, Campervans, Sofas, Chairs, Boats and more. Available in all shapes and sizes, these cushions are designed to suit your preference and we can fit the cushions for you. With over 25 years of experience trading in the upholstery industry, we are well equipped to provide you with the best fabrics online as well as custom made foam and covers, all at the best prices. Find a range of product featured on our website as well as some of our reviews from satisfied customers who have ordered from us previously. Request a quote today and discover the difference when ordering with us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

222 reviews

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4.8

All reviews

(222)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

great product

I needed 4 outdoor cushions which would sit adjacent to each other, for a large and awkward shape raised ‘sun bed’
Spoke to customer service to get advice on which materials would best suit my needs. One of my measurements were ‘slightly out’ when they came to cut and make, so they contacted me on how I wished to proceed,
As per other reviews I did have to do a couple of follow up calls and lead time was longer than advised. However I was super pleased overall. Would definitely use them against

4 August 2023
Unprompted review
Rated 3 out of 5 stars

First off the end product is good

First off the end product is good. I’m really happy with the quality and manufacturing of my bespoke cushions.
However what let’s the company down on a huge scale is the general customer experience.
Communication was poor, lead times were extended and I only knew this by continuous chasing.
Ownership and solutions to issues were almost non existent. I wouldn’t use this company again based on how stressful and time consuming it was overall.
Catherine, Sussex

3 August 2023
Unprompted review
Foam And Covers logo

Reply from Foam And Covers

Hi Catherine, sorry to hear about your issues which we consider to be fair comment. Unfortunately only a couple of months ago our long time manager passed away and we have been unable to replace him. We have been understaffed since this time and we've all been working longer shifts to accommodate which unfortunately has brought down our level of customer service as we jump between jobs. We are extremely sorry to have let you down in this regard however if you have a look at our other reviews you will see customer service is normally our highest priority. We hope you understand that this is a difficult time for us and we will definitely improve in future, especially since we're hiring someone new this week. We're glad you are happy with the product even though other parts of the service let you down. Thank you for taking the time to review us.

Rated 5 out of 5 stars

Very pleased with our new seats & cushions

Very happy with our new seat and cushions.
Ryan was very helpful with our initial enquiry.
We decided to have complete new sets as old seats had become a bit soft. The new set is absolutely superb quality and very comfortable and a perfect fit.
It was delivered within the timeframe advised when ordered.
We are so chuffed and pleased with them and would not hesitate to recommend this company.
Thank you very much.

28 June 2023
Unprompted review
Rated 5 out of 5 stars

Great Value Comfy Cushions

Contacted this company via email very quick response, several quotes later we had the order placed and confirmed. We had a deadline for delivery which was met earlier by a few days so great service.

Cushions are well made, they are the cushions which make up our bed in a camper van really comfortable. The covers can be taken off and washed also this means we can renew foam if necessary.

Very happy to recommend, we will post pictures of the cushions later.

Thanks to the team we had a great holiday on a very comfy bed.

29 May 2023
Unprompted review
Rated 5 out of 5 stars

Lovely Bay Window seat cushion.

We recently ordered a window cushion for our living room bay window which comprised 5 equal sections. We were delighted with all areas of the purchase from confirmation of measurements, fabric, extras, clarifications etc. Also, the cushion was well packed and protected when dispatched. We would highly recommend Foam and Covers.

4 May 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased with our custom cushions

Very pleased with our custom window bench cushions. They are great quality, made exactly to size, with a fabric I found elsewhere that the company were happy to arrange for us, and arrived exactly on time. Would definitely use again

6 April 2023
Unprompted review
Rated 5 out of 5 stars

Super fit bench cover!

We had a bench cover made for a large bench, we are so pleased with the quality, material (basic range) and the fit. The customer service was excellent and turn around quicker than expected. Thank you!

30 March 2023
Unprompted review
Rated 5 out of 5 stars

The best ever customer service I've…

The best ever customer service I've ever experienced. Helpful staff, a very reasonable price for a quick turnaround for an urgent job and my sofa has been restored to a comfortable place to sit. I wouldn't hesitate to recommend this company.

28 March 2023
Unprompted review
Rated 5 out of 5 stars

Camper van seating

We are delighted with both the quality and design of our camper van seating. We were kept informed about our order from first enquiry to delivery. Would definitely recommend.

5 February 2023
Unprompted review
Rated 5 out of 5 stars

A great service from start to finish.

A great service from start to finish.

Customer service was excellent throughout. The team were helpful, giving great advice and ensured that everything was correct before final purchase. They were also very patient with my changes and many questions!!
I was extremely pleased with the cushions, which arrived earlier than the predicted time. They are really well made and good quality and look great.
Would definitely use again and recommend to others. Thankyou

1 February 2023
Unprompted review
Rated 5 out of 5 stars

We ordered a bench seat cushion

We ordered a bench seat cushion, window seat cushion and they helped us design a headboard. We were delighted with the product. Amazing craftsmanship and super quick delivery. Will definitely use again!

28 January 2022
Unprompted review
Rated 5 out of 5 stars

Superb organisation and products

Superb organisation, probably the most helpful company I’ve ever ordered from. I’m thrilled with my products, which were made to my exact (non standard) measurements for bench seat covers. The whole team have been amazing. I will definitely be a returning customer for further seat cushions and covers. Can’t recommend them highly enough. Thank you.

10 September 2022
Unprompted review
Rated 5 out of 5 stars

Overall an excellent experience

Overall an excellent experience. I had never heard of the company but when I needed bespoke cushions for my large sofa I hunted round the internet and found them, and it was a good decision. The cushions took about six weeks to arrive, and bar some initial confusion about the fabric the customer service was excellent; in particular, Wayne always responded to emails quickly and coherently. The cushions themselves are excellently made and the covers are just right. My only caveat would be that the back cushions are rather too firm, but that's not the company's fault, and the base cushion is brilliant. Highly recommend using this company.

16 August 2022
Unprompted review

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