foamma.com Reviews 

This place is amazing. I called them with questions if their Foam is sufficient for a Human touch gravity chair, which is like a 25 year old chair but the replacement of the cushions cost over $1000 after talking to the owner of the company he advised me to get a certain cushion with extra firm for basic two chairs. It cost me $165 instead of over $2000 I highly recommend if you have a Human touch gravity chair to purchase the foam then trace it out with a permit marker cut it with a brand new razor blade and replaced in your chair.

Look at the sheer volume of bad reviews even on the better business bureau! I had a horrible experience. I am a senior who tried to cancel once I realized the quality was so poor from an amazon purchase. I literally canceled 15 minutes after ordering! The owner refused to even refund the 20 percent he owed me. He actually yelled at me on the phone telling me I was crazy not to keep the product. I told him not to even mail it and just to refund me the 20 percent. He passive aggressively mailed it anyway! I got stuck with a giant package I had to carry up 3 flights of stairs.

BE CAREFUL. I called foamma for a special size RV mattress. Spoke to Kami. Too expensive so I told Kami i would just order a bigger size from Foamma Amazon and cut it down myself. He then said if I ordered, he would give me a 30% discount refund on credit card the next day if I called to remind him to do so. I did and it Never happened. 14 days later he said he would mail a check. Never happened and order was late and beyond their published delivery guidelines so I cancelled and opened a chargeback complaint with the credit card company. Got my money back and ended up getting a larger mattress from a surplus auction site and cutting it down myself. Saved $300 If he had just done what he said he would do, I wouldn't have minded the late delivery. DO WHAT YOU PROMISE.

The choice I made said 2 2”x18”x120”.
I only received 1 2” x 18 “ x 120”. The person (Kamy) was very rude and stated they do not sell 2. This is the second time I ordered from this company and received the wrong size the first time. Order somewhere else is my advice.

I have ordered 2 pieces of foam for my couch cushions. It has been over 7 working days and I still don’t have my order. I have been told everything from my order was cut but missing, I don’t understand the business, they are only making $5 on my order of $56. I have had it with them. I paid through Paypal and have put in a complaint. I will never go back to these people.

I ordered a custom foam 2" thick on Jan 1st. Paid $126 and on Jan 17th contacted them to find out what was going on. No luck getting ahold of them, finally they told me my order was lost, submitted it again! Contacted them 10 times! Got text 2 months later saying order was done with a picture! Everything was wrong size and instead of 2", they took it as 2 pieces! Said I needed to send them another $404 then they harassed me via text! I filed with attorney general, federal trade commission, BBB and my credit card company!!! DO NOT ORDER FROM THIS COMPANY

I ordered two RV mattresses about a year ago. They were fine and what I expected. Then I ordered two more for a guestroom. One was firm as I expected the other was soft and flimsy. I contacted the company. Send a replacement for the flimsy one after I proved it was worthless. The replacement was different in a third way. Then I had three Goldilocks mattresses one firm, one medium, and one stupid soft.
The owner told me to donate the stupid soft one, which I did, but now wants all three back for a 50% restocking fee. I'm shocked at their lack of quality control and their refusal to refund my money. The own keeps telling me to roll the ree matresses into a box and return them. Without the equipment they have to compress the 6"foam it is impossible.
I have reported them to Amazon several times but Amazon has taken no action to help me. I'll never trust this company again.

I experienced the same issues with FOAMMA as others have reported in their reviews. Finally, after a couple of months of getting the runaround, I filed a report for fraud with the Federal Trade Commission and contacted my credit card company to dispute the $293 charge. Oddly, a couple of weeks after I took action with the FTC and credit card company, I received my order. The cushion was cut to the size that we ordered and fits as an extra sleeping space in the dinette area of our travel trailer. It felt as though I had to put pressure on FOAMMA to get them to follow through on my order. It was astrange experience and I still would not recommend this company to anyone.

I placed an online order 10/27/23 for 2 custom cut RV mattresses with covers (28x70 and 40x70). I also paid for 2-5 day handling shipping for an additional fee ($20). I had spoken with a male from the company prior to placing my order and he was friendly at that time. The total was $362.13. I called to follow up on 11/1/23. I called both phone#s on the website and they went to voicemail but I received a call back from Kambiz Torkan's cell phone. He said that my order had not been worked on at all and was extremely rude when I tried to explain that I had paid for expedited processing. He said there was no expedited handling for custom orders and when I suggested that he remove that option from the website, he called me "angry." He continued to ask why I was so angry while I tried to obtain a processing/shipping timeline. He eventually said he would ship them no later than 11/8/23 and that they'd arrive to me on 11/10/23. I called again 11/9/23 and he again called me back from his cell phone. He said his machine was broken and that my order was not complete. He said he'd call me back tomorrow with an update. I called again 11/10 and he called me back around 2pm EST stating he did not have an update. I have since requested a refund, with no response, and called my bank to dispute the charge.

They were responsive when I asked about which foam to order. Then it completely fell apart. No order received, no answer to emails, chat texts, or phone calls. Had to dispute the charges with my credit card company since this vendor is non- responsive. Do NOT place an order with this company.

Wow! Forgot to look at reviews first.
Ordered 2 pieces of foam and picked free 5-7 day ship. Received initial email after order and said details to follow. No details followed so I called a week later.Finally shipped after phone call. Received order only one piece of foam. Called and talked to guy . Never said name. Wanted pictures texted. Sent pictures and no reply. Called two days later and acted like he had no clue . Resent pictures after talking to him and asked him to send tracking when shipped. Called each of the next three days looking for tracking. Last call he told me to stop calling him and he said he is not my wife or my psychologist and he will not give me tracking because I only spent$100 dollars.
I will fight this with my credit card company and call the better business bureau

Ordered a patio swing foam pad. Six weeks later I recieve 2 foam strips usless as a swing pad. Customer service claimed it was my fault. The foam I received didn't even match the packing slip! Could not communicate without being interrupted or talked over. Do not do business online at fomma.com.

I have now purchased from Foamma 2 times and have both time a poor experience.

First time i thought it was a fluke. The second time, I know it was not. Not a complicated order. I finally got a hold of someone after 4 calls and a few emails and the person on the phone with a thick accent told me a sob story of how difficult my order is. It was 2 pieces of foam cut to size! Not hard....

Never buying form Foamma again.

This is company is fraudulent. They take your money and never ship the product. He will state that it says on their website 2- 8 business days, 5 weeks later, the order is still not processed. Look at the state of CA website to see that the owner has had several other companies terminated. Complete SCAM!

I would give zero stars if possible. Unresponsive, late, and excuse-making. I wish I'd looked here to see the other negative experiences before ordering with them. I haven't even seen the product yet, but I fear that it will be as poor quality as the customer service!

Ordered a custom foam cushion on 4/2 from foamma. I received tracking information the next day. After a week, I called foamma to inquire about the order and they said that they were currently out of foam and to call back next week. This had gone on for a couple of weeks. I told them to cancel the order and that I wanted a refund. They said to send an email which I did in the end of April. I haven't heard back from them since. Worst company. They just steal your money.

Horrible. Be wary of returning because they won’t even refund you in full.

NO REFUND FOR RETURNED ITEM
I ordered a foam sofa cushion for my grandson who lives in Norcross, GA with instructions to send it to him. It was sent to my home in Birmingham, AL. I called and Kamy insisted they HAD to send to the address of the person who paid for it.
The cost was $94. I was charged an additional amount of $50 and when I questioned the added charge, Kamy told me I had requested second day delivery which was not true. I received it at my home two weeks later.
Kamy told me they would refund my money when I verified that I had shipped the cushion back to them. I emailed the information to Foamma. After, several weeks, I asked where my refund was. Kamy told me that they had trashed all foam items because of the Covid-19 virus because they had no way of knowing if they had been used or not. I had returned it in its original packing material without even opening it.

Scam company portraying themselves 32 yrs in business, created in 2016, been scamming people...stealing their money and not shipping product within months time. Poor customer service. No response back from email. Chat service was available. Calling was just ridiculous and unprofessional. If you don’t hound them they won’t do anything. If you do, they give you a tracking number that takes a few days only for them to pretend to ship and not drop off to carrier leaving you weeks to months of waiting. They take your money via PP immediately in hopes you don’t file a claim. Once you do, they ship it by PP deadline even though you initially requested a Refund. They ignore the request in hopes you accept the package. Product is cheap, yellow low quality foam to point you can feel the foam though your fingertips for their so-called High Density foam. Highly recommend to REFUSE product/ship back to shipper at no cost so you can quickly receive Refund immediately via PP. I also recommend to change your PP credentials. I believe they tried to charge me once at checkout even though I didn’t submit order.